Alyssa Lane
A-Max Auto Insurance, located at 5417 Antoine Dr in Houston, Texas, is a trusted insurance provider for over 120,000 policyholders. The company offers a comprehensive range of insurance products, including auto, motorcycle, renters, and commercial insurance, with over 35 carriers providing more than 400 plans to choose from. A-Max is known for its commitment to customer satisfaction, with friendly and professional agents who guide clients through the insurance process and provide personalized service. They assist clients in understanding the different types of insurance, such as liability insurance, collision coverage, and comprehensive coverage, ensuring they find the right protection for their needs. With a focus on community involvement and diversity, A-Max has established itself as a reliable choice for individuals and businesses seeking insurance solutions in the Houston area.
| Characteristics | Values |
|---|---|
| Address | 5417 Antoine Dr, Houston, TX 77091, US |
| Phone Number | +1 (713) 956-0000 |
| Website | https://www.amaxinsurance.com |
| N/A | |
| Working Days | MON - FRI: 9:00 am - 7:00 pm |
| SAT: 10:00 am - 5:00 pm | |
| Insurance Types | Auto, Motorcycle, Renters, Commercial, Boat & Watercraft, RV, Mobile Home |
| Number of Carriers | Over 35 |
| Number of Plans | Over 400 |
| Number of Policyholders | Over 120,000 |
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What You'll Learn
Auto insurance
A-Max Auto Insurance, located at 5417 Antoine Dr, Houston, TX 77091, offers a comprehensive range of insurance products, including auto insurance. With over 35 carriers providing more than 400 plans, A-Max is committed to helping its customers find the right insurance plan for their needs.
Collision coverage is an additional type of insurance that individuals can add to their policy. This covers the cost of repairing or replacing an individual's car if they are at fault in an accident, up to the ACV (Actual Cash Value) limits. While state law does not require comprehensive and collision coverage, it may be mandatory if an individual is still paying off their car to a lender.
When determining insurance rates, companies consider various risk factors, including driving history, age, gender, marital status, and insurance credit score. A-Max Auto Insurance stands out by offering personalized service and tailored quotes to ensure customers receive competitive rates. Their friendly and professional agents are dedicated to assisting clients in finding the best insurance plan to meet their specific needs.
In addition to auto insurance, A-Max also provides motorcycle, renters, and commercial insurance. With a focus on customer satisfaction, A-Max has built a reputation for reliability and trust, making it a go-to choice for over 120,000 policyholders.
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Liability insurance
A-Max Auto Insurance on Antoine Drive in Houston, Texas offers a range of insurance products, including auto, motorcycle, renters, and commercial insurance. The company provides insurance plans from over 35 carriers, with more than 400 plans available.
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Collision coverage
A-Max Auto Insurance, located at 5417 Antoine Dr, Houston, TX 77091, offers a range of insurance products, including auto, motorcycle, renters, and commercial insurance. The company provides tailored quotes and competitive rates, ensuring customer satisfaction through its professional and friendly service.
Now, onto collision coverage. Collision coverage is an optional insurance policy that covers the cost of repairing or replacing your vehicle if it is involved in a collision with another vehicle or object. This can include accidents with stationary objects, such as guardrails or telephone poles, or even flipping your vehicle. While it is not legally required in any state, collision coverage may be mandated by your lender if you are leasing or financing your vehicle.
It's important to note that collision coverage does not include damage to another person's vehicle or property. In the event that you are at fault for an accident, your liability coverage will typically pay for the damage to the other driver's vehicle or property. Additionally, comprehensive coverage is a separate type of insurance that covers damage to your car from non-collision events, such as natural disasters, vandalism, or falling objects.
When considering collision coverage, it's essential to evaluate your specific situation. Factors such as the value of your vehicle, your ability to pay for repairs or a replacement out of pocket, and whether your vehicle will be in storage or not driven for extended periods can help determine if collision coverage is a worthwhile investment.
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Comprehensive coverage
A-Max Auto Insurance, located at 5417 Antoine Dr, Houston, TX 77091, offers a wide range of insurance products, including auto, motorcycle, renters, and commercial insurance. The company provides tailored quotes and competitive rates, ensuring customer satisfaction.
Now, what is comprehensive coverage? Well, it is not required by law in any state, but it is usually mandated by lenders if you are leasing or financing your vehicle. If you own your vehicle outright, you can decide whether to opt for it. Comprehensive coverage, as the name suggests, covers non-collision-related damage to your vehicle. It helps pay for repairs or replacement if your car is stolen or damaged by hail, fire, road debris, vandalism, or other similar risks. It is particularly useful if your car has a high cash value, and you cannot afford to repair or replace it out of pocket.
However, it is important to note that comprehensive coverage does not cover collision-related incidents. For that, you would need separate collision coverage. Collision coverage helps pay for damage to your vehicle from accidents, regardless of who is at fault. So, if you are responsible for an accident, comprehensive coverage will not cover the costs.
Ultimately, the decision to opt for comprehensive coverage depends on factors such as the value of your car, your financial situation, and your personal preferences. It is a good idea to assess the risks and determine if the savings from not carrying comprehensive coverage would be enough to offset the cost of repairing or replacing your vehicle if an unexpected event occurs.
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Customer satisfaction
A-Max Auto Insurance has received mixed reviews for customer satisfaction. While some customers have praised the company for its friendly and helpful staff, others have complained about issues with billing, customer service, and transparency.
On the positive side, several customers have shared their satisfaction with the service they received from specific employees, highlighting their professionalism, friendliness, and willingness to go above and beyond to meet their needs. Some have also mentioned that the company offers unbeatable rates and is the go-to place for liability insurance.
However, there have been several complaints about unexpected increases in prices, issues with refunds, and difficulties in reaching customer support. Some customers have also expressed dissatisfaction with the level of transparency in billing practices and additional fees, which has led to a sense of dissatisfaction and mistrust.
A-Max Auto Insurance has responded to some of these complaints, resolving issues related to insurance coverage, cancellations, and refunds. However, in certain cases, customers have felt that the company failed to make a good-faith effort to address their concerns satisfactorily.
Overall, while A-Max Auto Insurance has received recognition for its commitment to providing excellent service and being a finalist in the US Customer Experience Awards, there are still areas where improvements can be made to enhance customer satisfaction and address the concerns raised by their clients.
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Frequently asked questions
5417 Antoine Dr, Houston, TX 77091, US. The contact number is +1 (713) 956-0000.
The office is open Monday to Friday from 9:00 am to 7:00 pm, and on Saturday from 10:00 am to 5:00 pm.
A-Max Insurance on Antoine offers a wide range of insurance products, including auto, motorcycle, renters, and commercial insurance. They also provide comprehensive and collision coverage, as well as liability insurance. With over 35 carriers, they offer more than 400 plans to meet diverse customer needs.
