Columbian Mutual Life Insurance Company is a life insurance company that offers a range of insurance products, including term life insurance, whole life insurance, and final expense insurance. The company has been in the insurance business for over a century and is the parent company of the Columbian Financial Group, which includes Columbian Life Insurance Company, Columbian Financial Services Corporation, and other affiliated companies. While Columbian Mutual has received positive reviews for its customer service and has a high rating from the Better Business Bureau, its financial strength has been a cause for concern in recent years, with AM Best downgrading its rating to B++ in 2021 and further downgrading the Columbian Financial Group in 2024.
Characteristics | Values |
---|---|
Flagship/parent company | Columbian Financial Group |
Specialization | Life insurance |
Coverage | Nationwide |
AM Best rating | B++ ("good") |
Better Business Bureau rating | A+ ("excellent") |
Pros | More than a century's worth of experience; offers several forms of life insurance; many riders and endorsements available; high BBB rating |
Cons | No discount or claims process information available; hard to find customer feedback; no online claims reporting; website could use an update |
Address | 4704 Vestal Parkway East |
Phone number | (607) 724-2472 |
Website | cfglife.com |
What You'll Learn
Columbian Mutual Life Insurance's AM Best rating
Columbian Mutual Life Insurance is the parent company of the Columbian Financial Group of insurance companies. Columbian Mutual Life Insurance has over a century's worth of experience in the insurance industry, dating back to its founding in 1882. The company specialises in life insurance, with products such as Dignified Choice Final Expense, Life's Solutions Whole Life, Simple Security Whole Life, SafeShield Simplified Issue Term, and Preneed Life Insurance.
In terms of AM Best ratings, Columbian Mutual Life Insurance has received a "B++" (good) rating. This rating indicates the company's financial strength and creditworthiness. AM Best is one of the oldest rating companies in the world, providing comprehensive evaluations of insurance companies' operating performance, business profile, and annual report.
It is worth noting that Columbian Mutual Life Insurance's AM Best rating was downgraded from "A-" to "B++" in 2021, following the financial crisis of 2020. This downgrade reflects the company's financial condition and its efforts to improve its financial health.
In addition to its AM Best rating, Columbian Mutual Life Insurance has also earned accolades from other sources. The company has received an "A+" (excellent) rating from the Better Business Bureau (BBB) and positive reviews from its customers, particularly regarding its life insurance products.
Overall, Columbian Mutual Life Insurance is a well-established company with a solid reputation in the insurance industry. Its AM Best rating of "B++" indicates financial stability, and the company continues to strive for quality coverage and trustworthiness. However, it is always recommended to research multiple insurance companies and their offerings before making a decision.
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Columbian Life Insurance Company's customer service
Columbian Life Insurance Company is an Illinois life insurance company under the Columbian Financial Group. The company offers customizable life insurance plans, comprehensive health coverage, and other insurance solutions, including property and auto insurance.
Customer Service Options
Columbian Life Insurance Company offers multiple options for customers to file insurance claims. Customers can choose to file claims over the phone, through the company's user-friendly online platform, or via the Columbian Life Insurance mobile app. The company strives to minimize delays in claim processing and has received positive feedback from customers regarding its claim resolutions and payouts.
Digital Tools and Resources
In addition to its mobile app and online account management, Columbian Life Insurance provides policyholders with various digital tools and resources. These include calculators to assess insurance needs, educational materials, and informative articles to guide customers in making informed decisions about their coverage.
Customer Service Feedback
Columbian Life Insurance Company has received positive reviews from customers regarding its customer service. The company has a reputation for providing good customer service, with many customers reporting positive experiences with their representatives.
Contact Information
Columbian Life Insurance Company can be contacted through the following methods:
- Phone: (607) 724-2472
- Website: cfglife.com
- Address: 4704 Vestal Parkway East
Claims Process
The claims process for Columbian Life Insurance typically involves submitting a claim form, providing any necessary documentation, and working with an adjuster to resolve the claim.
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Columbian Life Insurance Company's insurance coverage options
Columbian Life Insurance Company, an Illinois-based life insurance provider, offers a range of insurance coverage options to meet the diverse needs of individuals and families. As a subsidiary of Columbian Financial Group, Columbian Life Insurance Company has a strong presence in the life insurance market. Here is an overview of their insurance coverage options:
Life Insurance Plans
Columbian Life Insurance Company offers customizable life insurance plans that can be tailored to meet individual needs. Their plans include:
- Whole Life Insurance
- Universal Life Insurance
The company provides comprehensive health coverage with a focus on personalized care, ensuring that customers can access the protection they need.
Diverse Insurance Solutions
In addition to life insurance, Columbian Life Insurance Company also offers property and auto insurance. This allows customers to bundle their insurance policies and take advantage of multi-policy discounts.
Discounts and Savings Opportunities
Columbian Life Insurance Company offers various discounts to help policyholders save on their premiums. These include:
- Multi-Policy Discount: Discounts for customers who bundle multiple insurance policies, such as life and auto insurance.
- Healthy Lifestyle Discount: Encouraging healthy habits, this discount is offered to policyholders who maintain a healthy lifestyle, including regular exercise and non-smoking.
- Safe Occupation Discount: Occupations deemed less risky may be eligible for discounted rates.
- Annual Payment Discount: Paying the annual premium in full can result in cost savings.
- Family Discounts: Families or multiple individuals covered under the same policy may be eligible for reduced rates.
- Good Health Discounts: Individuals who undergo medical exams and are in good health may qualify for lower premiums.
Claims Procedures
Columbian Life Insurance Company offers a streamlined and convenient claims process. Policyholders can choose to file claims over the phone, through the user-friendly online platform, or via the mobile app, ensuring efficient and prompt claim resolutions.
Digital Tools and Resources
The company provides a comprehensive mobile app that allows policyholders to access their insurance information, pay premiums, and file claims on the go. Additionally, robust online account management capabilities enable customers to review policy documents, update personal information, and make payments securely through the company's website.
In summary, Columbian Life Insurance Company offers a range of insurance coverage options, including life insurance plans, property, and auto insurance. They provide customizable solutions, discounts, and user-friendly digital tools to enhance the customer experience. However, it is always advisable to compare rates and coverage options from multiple insurance providers before making a decision.
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Columbian Life Insurance Company's insurance rates
Columbian Mutual Life Insurance Company, the parent company of Columbian Financial Group, offers term, whole, and universal life insurance. Their life insurance products are available across the United States.
The company has been in the insurance business for over 130 years, with a strong focus on putting clients first and adapting to the evolving financial landscape of the insurance industry. Columbian Mutual Life Insurance is known for its final expense life insurance products.
Columbian Mutual Life Insurance Company's Insurance Rates:
Columbian Mutual Life Insurance offers a $10,000 whole life insurance policy for $29 per month. Their insurance quotes start from $29 per month. They offer a range of insurance plans, including:
- Dignified Choice—Level Benefit: This plan has two forms: Classic Elite and Classic Choice. It offers immediate coverage with no waiting period, and the premium and death benefit remain level throughout the policyholder's lifetime.
- Dignified Choice—Graded Benefit: This plan is tailored for individuals with health challenges who cannot qualify for a level benefit plan. It includes two options: Classic Advantage and Classic Security. The graded benefit plan pays the total paid premiums plus 6% interest for the first two years of coverage, and the full death benefit from year three onwards.
- Guaranteed Issue Whole Life: This plan is designed for individuals who cannot qualify for any other type of life insurance due to serious health issues. It offers a graded benefit of three years, paying the paid premiums plus 6% interest if the insured dies during this period.
While Columbian Mutual Life Insurance's prices are not the most competitive in the market, they offer guaranteed issue life insurance for individuals as young as 25, which is a unique feature compared to other companies.
Comparison with Other Carriers:
When compared to other carriers, Columbian Mutual Life Insurance's rates may be higher. For example, for a $10,000 whole life insurance policy for a male, Liberty Bankers Life offers a lower rate. Similarly, for a female, Liberty Bankers Life's rate is also lower than Columbian Mutual Life Insurance's rate of $29 per month.
It is important to note that the rates provided are for a super-preferred healthy individual who does not use tobacco and are subject to underwriting approval.
Financial Ratings:
According to A.M. Best, Columbian Mutual Life Insurance Company has a BB+ (Good) rating, which was downgraded from A- in June 2015 due to capital and operating performance fluctuations. The company's financial strength rating was further downgraded to "B++" in 2021 by AM Best following the pandemic crisis of 2020.
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Columbian Life Insurance Company's financial ratings
Columbian Mutual Life Insurance Company has received a range of financial ratings from different organizations. AM Best, one of the oldest rating companies worldwide, downgraded Columbian Mutual Life Insurance's financial strength rating to "B++," or "good," in 2021. This downgrade followed the pandemic crisis of 2020 and was reflected on the company's website.
The Better Business Bureau (BBB) has given Columbian Mutual Life Insurance a rating of "A+," indicating excellent financial strength. The company also has a high rating of an "A++" from A.M. Best for its financial strength, the highest score possible.
The National Association of Insurance Commissioners (NAIC) gives Columbian Life Insurance Company a score of 1.09 on its complaint index report, which is slightly above the expected industry average. This score is based on nine complaints.
Overall, Columbian Mutual Life Insurance is considered to have solid financial strength, with a long history in the insurance industry.
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Frequently asked questions
Columbian Life Insurance Company is an Illinois life insurance company under the Columbian Financial Group. It provides a range of life insurance products, including term life insurance, whole life insurance, and final expense insurance.
Columbian Life Insurance Company is rated A- (Excellent) by A.M. Best, indicating a strong financial position and the ability to meet financial obligations.
Columbian Life Insurance Company offers term life insurance, whole life insurance, and final expense insurance.
Columbian Life Insurance Company may offer discounts for certain types of policies or for bundling multiple insurance products. Some common life insurance discounts include multi-policy, healthy lifestyle, safe occupation, annual payment, and family discounts.