
Payment protection insurance (PPI) is a type of policy designed to help consumers repay debts over a short-term, fixed period. It provides coverage for issues like accidents, illness, unemployment, or death, which is why it’s often referred to as accident, sickness, and unemployment insurance. PPI is typically sold as an add-on product by credit card companies and lenders, and it can be charged monthly or as a single premium policy. The cost of PPI varies depending on the lender, the age of the policyholder, and the amount of coverage desired. While PPI can provide peace of mind, it is important to carefully review the terms and conditions, as coverage is limited and pre-existing conditions are usually excluded.
| Characteristics | Values |
|---|---|
| Purpose | To help consumers cover their monthly repayments on mortgages, loans, credit/store cards or catalogue payments if they are unable to work |
| Reasons for claim | Illness, accident, death or unemployment |
| Cost | Depends on where you live, the type of policy, whether it is standard or age-related, and how much coverage you want |
| Payment options | Monthly or upfront |
| Coverage period | Limited period, e.g. 12 months |
| Coverage amount | Up to a certain dollar amount |
| Coverage conditions | Must be employed at least 16 hours a week on a long-term contract or be self-employed for a specified period |
| Exclusions | Pre-existing conditions, certain illnesses |
| Alternatives | Disability insurance, life insurance, emergency fund |
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What You'll Learn

What does payment protection insurance cover?
Payment protection insurance (PPI) is a type of insurance that covers your monthly repayments on mortgages, loans, credit/store cards, or catalogue payments if you are unable to work. This includes instances where you are unable to work due to illness, accident, death, or unemployment. PPI policies are typically taken out alongside a loan or credit card and are meant to cover the cost of the loan or credit card repayments in the event that the policyholder is unable to work.
The cost of PPI can vary significantly depending on the lender, with premiums being charged on a monthly basis or added to the loan upfront. In the latter case, interest is incurred on the money borrowed to pay for the insurance policy, increasing the total cost to the customer. PPI on credit cards is calculated differently from lump-sum loans, as there may be no outstanding balance, and it is unknown if the customer will ever use their card's credit facility. In this case, a customer is typically charged a percentage of the balance if the balance is not paid in full each month.
Credit life insurance is a type of PPI sold in the United States that pays off an outstanding loan balance if the borrower dies. This type of insurance is charged upfront and is separate from the loan. Mortgage protection insurance (MPI) is a type of credit life insurance that pays off a mortgage in the event of the borrower's death. It is optional and should not be confused with private mortgage insurance (PMI), which lenders may require borrowers to purchase unless they make a substantial down payment.
It is important to note that even if you meet the requirements for a PPI claim, coverage will only last for a limited period, such as 12 months, and will be limited to a specified dollar amount. When making a claim, you may be required to submit documentation such as medical certificates, medical assessments, or proof of redundancy.
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Who is eligible for payment protection insurance?
Payment protection insurance (PPI) is a type of policy designed to help consumers repay debts over a short-term, fixed period. It is sometimes referred to as accident, sickness, and unemployment insurance. PPI is often sold as an add-on product by credit card companies and lenders. It is important to note that PPI is not the same as loan protection insurance or critical illness cover.
PPI is typically offered to borrowers who want to ensure they can meet their loan, mortgage, or credit card repayment obligations in the event of unforeseen circumstances such as accidents, sickness, unemployment, or death. It is important to understand that PPI only covers one debt and does not provide immediate coverage. There is usually a deferred period during which the policyholder must continue making payments.
In terms of eligibility, PPI is generally available to borrowers who want protection against the risk of being unable to repay their debts due to unforeseen circumstances. It is an optional product, and purchasing it does not affect an individual's creditworthiness or the terms of their credit agreements. However, it is important to carefully review the terms and conditions of PPI policies, as they can vary. Some policies may have exclusions or limitations, such as not covering pre-existing conditions or certain types of illnesses.
To make a successful claim on a PPI policy, individuals must follow certain steps. These may include checking their policy documents to ensure their specific circumstances are covered, contacting their lender to initiate the claims process, and submitting any required documentation, such as medical certificates or proof of redundancy. It is important to provide accurate information and complete any necessary forms to avoid delays or refusal of the claim.
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How much does payment protection insurance cost?
Payment protection insurance (PPI) is an insurance policy that pays out a sum of money to help cover your monthly repayments on mortgages, loans, credit/store cards, or catalogue payments if you are unable to work. This could be due to illness, accident, death, or unemployment.
The cost of PPI can vary significantly depending on the lender. A survey in 2018 of 48 major lenders found that the price of PPI was between 16% and 25% of the amount of debt. PPI premiums may be charged monthly or as a single premium policy, where the full premium is added to the loan upfront. With a single premium policy, the money borrowed to pay for the insurance policy incurs additional interest, increasing the total cost of the policy. For example, a £25,000 loan over 25 years at 4.5% interest costs an additional £20,221.74 for PPI. In contrast, a standalone payment protection policy for the same amount and term would cost only £1992, almost one-tenth of the cost.
Credit life insurance, a type of PPI sold in the United States, is charged upfront. It pays off the outstanding loan balance if the borrower dies, with no claim on the borrower's estate.
Payment protection plans for credit cards typically charge a monthly fee based on the amount owed and the situations covered. The fee may be a flat rate or a percentage of the statement balance, usually between $1 and $2 per month for every $100 in credit card balance. For example, a cardholder with a balance of $5,000 per month could pay between $50 and $100 per month or $600 to $1,200 per year for coverage.
It's important to note that payment protection plans are optional, and there may be more cost-effective alternatives, such as building an emergency fund or purchasing long-term disability insurance or term life insurance. These options offer more flexibility in how the money can be used and can cover the same risks as a payment protection plan.
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How do I claim on my payment protection insurance?
Payment protection insurance (PPI) is an insurance product that enables consumers to ensure repayment of credit if the borrower dies, becomes ill, disabled, loses a job, or faces other circumstances that may prevent them from earning income to service the debt. It is not to be confused with income protection insurance, which is not specific to debt but covers any income.
If you are out of work due to illness, injury, or unemployment and have a payment protection insurance policy in place, there are a number of basic steps you should follow when making a claim:
First, check your policy document to see whether the reason you are out of work is covered under the policy. For example, if you are out of work due to an illness that is not covered by the policy, then you will be unable to make a claim.
Second, get your paperwork in order. When making a claim on a payment protection policy, you may be required to submit documentation to support your claim. Examples may include medical certificates, medical assessments, and proof of redundancy. Your lender will advise on what is required.
Third, submit your claim and supporting documentation to your lender. The lender will process your claim and make a decision on whether to approve or deny the claim. If your claim is approved, the lender will provide you with information on how the payout will be made. If your claim is denied, you may have the right to appeal the decision.
It is important to note that payment protection insurance is not the same as income protection insurance. PPI is designed to cover specific debts, such as mortgages, loans, or credit cards, while income protection insurance covers any income. Additionally, PPI is typically limited to a finite period, such as 12 months, and may be limited to a certain dollar amount specified in the agreement.
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What are the alternatives to payment protection insurance?
Payment protection insurance (PPI) is an insurance product that enables consumers to ensure the repayment of credit in the event of death, illness, disability, unemployment, or other circumstances that may prevent them from earning income to service the debt. It is also referred to as credit insurance, credit protection insurance, or loan repayment insurance.
PPI policies are usually short-term and designed to cover a single debt. The cost of PPI can vary significantly depending on the lender, and it may be charged monthly or added to the loan upfront.
- Long-term disability insurance and/or term life insurance: These can cover the same risks as PPI and offer more flexibility in how the money is used.
- Emergency fund: Building up an emergency fund can be a good alternative to PPI. This fund can be used for various purposes besides repaying debt, and it remains yours even if you don't end up spending it.
- Mortgage protection insurance (MPI): MPI is a type of credit life insurance that pays off your mortgage upon your death. It is important to note that MPI is different from private mortgage insurance (PMI), which lenders may require borrowers to purchase unless they make a substantial down payment.
- Income protection insurance: This type of insurance is not specific to a debt but covers any income.
These alternatives provide similar financial protection but may offer more flexibility and potentially lower costs compared to PPI. It is important to review the specific terms and conditions of each option to determine which one best suits your needs.
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Frequently asked questions
Payment protection insurance (PPI) is a type of policy designed to help consumers repay debts over a short-term, fixed period. It provides coverage for issues like accidents, sickness, and unemployment.
PPI covers repayments on mortgages, loans, or credit cards if you are unable to work. This could be due to illness, accident, death, or unemployment, depending on the policy.
The cost of PPI depends on where you live, the type of policy, whether it is standard or age-related, and the amount of coverage. PPI premiums may be charged monthly or as a single premium policy added to the loan upfront.
PPI can be useful for those without loan protection insurance or critical illness cover. However, it is very specific in its coverage and will only cover one debt. If you have savings and illness coverage, you may not need PPI.
PPI was often added on as a standard bundled product for any loan, so you may have been paying for it without knowing. Check your bank statements to see if you have been paying for PPI.











































