Jeffrey Wade
AmAssurance, a general insurance company in Malaysia, provides a range of insurance products and services to its customers. The company has a strong presence in Klang, with multiple branches and a dedicated team of professionals ready to assist clients with their insurance needs. AmAssurance strives to be easily accessible to its customers, offering various convenient ways to get in touch, including a 24-hour toll-free number, a mobile app, and branches open during regular business hours. With a commitment to customer satisfaction, AmAssurance invites feedback and strives to be there for its policyholders whenever they need assistance.
| Characteristics | Values |
|---|---|
| Company Name | AmAssurance |
| Contact Number | 1 800 88 6333 |
| [email protected] | |
| Address | N/A |
| Working Hours | Mon-Thu: 8.30am-5.30pm, Fri: 8.30am-4.15pm |
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What You'll Learn
Contact centre
AmAssurance offers a variety of convenient ways to get in touch with its contact centre.
The AmAssurance Contact Centre can be reached at 1 800 88 6333 from Mondays to Thursdays, 8.30 am to 5.30 pm, and on Fridays, 8.30 am to 4.15 pm.
You can also contact AmAssurance via their Official WhatsApp at +6012-266 3288 for service notifications only.
For SME-related inquiries, you can fill out an online form on their website, and they will get back to you.
Additionally, AmAssurance offers a 24-hour toll-free Breakdown or Accident Assistance line at 1 800 88 6333. For faster assistance, you can download the AmAssurance One Touch Mobile App for free.
If you are an AmGeneral Insurance customer, you can reach their Contact Centre at 1 300 888 990 from Mondays to Thursdays, 8.30 am to 5.30 pm, and on Fridays, 8.30 am to 4.15 pm. Their email address is [email protected].
Alternatively, you can reach the AmGeneral Insurance Contact Centre at 1 800 88 6333 or 1 800 88 3833 during the same business hours as the previous number. Their email address for this contact number is [email protected].
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Online form
AmAssurance offers a range of convenient ways to get in touch with their customer support team. While I could not find a specific online form for Am Insurance in Klang, AmAssurance does provide an online form for SME-related inquiries on their website. Here is a step-by-step guide on how to access and utilize their online form:
- Visit the AmAssurance Website: Start by accessing the official AmAssurance website, which can be found at www.amassurance.com.my.
- Navigate to the Online Form: Once you're on the AmAssurance website, look for the "Contact Us" section or page. Here, you should be able to find the link or reference to the online form for SME-related inquiries.
- Complete the Online Form: Fill out the required fields in the online form. Provide detailed and accurate information about your SME-related inquiry. Include relevant details such as your contact information, the nature of your business, and the specific questions or concerns you have.
- Submission and Response: After completing the form, carefully review your information for accuracy before submitting it. AmAssurance will receive your inquiry and should respond to you through your preferred method of contact. They aim to get back to you as soon as possible.
- Alternative Contact Methods: If you require immediate assistance or have a more general inquiry, AmAssurance also offers a 24-hour toll-free number (1 800 88 6333) and a mobile app called AmAssurance One Touch for faster assistance. Additionally, you can reach out to their Contact Centre during business hours at 1 800 88 6333 or contact them via official email or WhatsApp.
Remember to provide as much relevant information as possible in the online form to ensure a prompt and accurate response from AmAssurance's customer support team.
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Mobile app
AmAssurance offers a mobile app called AmAssurance One Touch, which is available to download for free. The app provides fast and convenient assistance to users and includes features such as easy access to proof of insurance, AutoPay options, and Emergency Roadside Assistance. With the app, users can also calculate their car loan repayments and road tax, locate the nearest AmAssurance/Kurnia branch, and access other emergency services.
The AM Best Mobile App is another option that provides users with ratings, research, news, financial data, and other information about insurers. This app is designed to help consumers and professionals make informed personal and business decisions. It offers complimentary access to Best's Credit Ratings, Best's Performance Assessments, and the latest news and research headlines.
In addition to the above, the MyAmFam app by American Family Insurance offers on-the-go access to insurance information, allowing users to manage their accounts, stay updated on their claims, and access emergency services.
For agencies, the AmGeneral Insurance Mobile App, known as the OneUp Suite, offers convenient access to AmGeneral Insurance services, including policy management, branch locator, and an emergency services directory.
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AmAssurance offers various ways to get in touch with its customers' convenience in mind. One of the ways is through WhatsApp, where they provide service notifications.
Service Hours: Monday to Thursday (8.30 am – 5.30 pm), Friday (8.30 am – 4.15 pm). Please note that the service is closed on Saturdays, Sundays, and public holidays.
Services Offered: AmAssurance's WhatsApp number is dedicated to service notifications only. This means that you can expect to receive updates and notifications regarding your insurance policy and any other services you may be availing of from AmAssurance.
Other Ways to Contact AmAssurance: In addition to WhatsApp, AmAssurance offers multiple ways to connect with their team. You can reach out to their Contact Centre by calling 1 800 88 6333 during their service hours, which are the same as the WhatsApp service hours. They also have a 24-hour toll-free number for breakdown or accident assistance: 1 800 88 6333. Additionally, you can download the AmAssurance One Touch Mobile App for easy access to their services.
For more comprehensive assistance, you can visit their branch offices during their operating hours, which are the same as the service hours mentioned above. Their branch network and agent locations can be found on their website.
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Branches
AmAssurance has a range of branches that customers can visit during the working week. The standard opening hours for AmAssurance branches are Monday to Thursday, 8.30 am–5.30 pm, and Friday, 8.30 am–4.15 pm. Branches are closed on Saturdays, Sundays, and public holidays.
The Kuala Terengganu and Kota Bharu branches operate on a slightly different schedule. These branches are open Sunday to Wednesday, 8.30 am–5.30 pm, and Thursday, 8.30 am–4.15 pm. They are closed on Fridays, Saturdays, and public holidays.
Customers can also contact AmAssurance via their 24-hour breakdown or accident assistance toll-free number, their contact centre, official WhatsApp, or through their AmAssurance One Touch Mobile App.
AmGeneral Insurance, which is also associated with Liberty Insurance, has a contact centre that can be reached during the working week. Their opening hours are Monday to Thursday, 8.30 am–5.30 pm, and Friday, 8.30 am–4.15 pm.
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Frequently asked questions
You can reach Am Insurance at 1 800 88 6333.
Am Insurance's business hours are Monday to Thursday, 8.30 am to 5.30 pm, and Friday, 8.30 am to 4.15 pm.
You can reach Am Insurance via email at [email protected].
Yes, Am Insurance has a mobile app called AmAssurance One Touch, which you can download for free.
Am Insurance's website is www.libertyinsurance.com.my.
