
VRBO offers its hosts insurance to protect them from potential risks associated with renting out their properties. This includes guest damage, bed bugs, squatters, mechanical breakdowns, liquor liability, and more. The insurance is underwritten by Proper Insurance, which is exclusively endorsed by VRBO as their preferred provider for comprehensive property and liability insurance. VRBO host insurance offers primary coverage of up to $1,000,000 in liability protection for all stays booked through the platform, regardless of location, at no additional cost. However, it is important to note that this insurance does not cover damages caused by travellers to the host's property. While VRBO provides insurance for hosts, it is unclear whether guests are automatically insured by VRBO.
| Characteristics | Values |
|---|---|
| Cost | No additional cost |
| Coverage | $1 million liability protection |
| Scope | Global |
| Booking | Only applicable for reservations made through Vrbo checkout |
| Insurance provider | Generali Global Assistance |
| Type of coverage | Liability claims only (traveler injury or damage to someone else's property) |
| Exclusions | Damage caused by a traveler to the host's property |
| Other | Not mandatory but highly recommended |
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What You'll Learn

Guests are insured against accidental injuries
VRBO's liability insurance is serviced by Generali Global Assistance & Insurance Services, with the company acting as the policyholder. The insurance covers all reservations made online through the VRBO checkout system, no matter the location of the property. This means that if a guest is injured during their stay, the host can file a claim with Generali Global Assistance, and the policy will respond to cover the costs of that claim for up to $1 million per property, per policy year.
It is important to note that VRBO's liability insurance does not cover damages caused by travellers to the host's property. This includes damage to the host's own property and off-premise liability. However, it does cover third-party property damage, meaning if a guest accidentally damages someone else's property during their stay, and the host is sued for the damages, the insurance program may offer coverage.
To ensure coverage in case of accidental injuries to guests, hosts should ensure that reservations are made through the VRBO checkout system. Additionally, hosts can take precautionary measures such as screening guests and requiring them to sign a rental agreement specifying their responsibilities and how they should care for the property during their stay.
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Third-party property damage is covered
VRBO offers its hosts a $1 million liability insurance policy serviced by Generali Global Assistance & Insurance Services. This policy is automatically included with every booking made through VRBO's checkout system and covers all nights stayed on or after May 8, 2017. The policy applies to liability claims only, meaning it covers traveller injury and damage to someone else's property.
For example, if a guest leaves a bathtub running while cooking dinner, and the overflow causes damage to the unit below the vacation rental unit, the owner of the unit below can sue the host for the cost of the damages. In this case, VRBO's liability insurance policy would respond and cover the costs of the claim.
It is important to note that VRBO's liability insurance policy does not cover damages caused by travellers to the host's own property. Therefore, hosts may want to consider purchasing additional insurance to cover potential damages to their own property.
Overall, VRBO's liability insurance policy provides valuable protection for hosts, giving them peace of mind and eliminating the need to purchase separate insurance for each booking.
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Guest damage to the host's property is not covered
Guests are not automatically insured by VRBO. However, VRBO offers a $1 million liability insurance program serviced by Generali Global Assistance & Insurance Services. This insurance program covers VRBO owners and property managers for liability claims, including traveller injury or damage to someone else's property. The insurance is only valid for reservations processed through VRBO checkout.
While VRBO's liability insurance program does not cover damage to the host's property, it can provide added protection for hosts who already have liability insurance for their rental. In such cases, the program works with the current provider to offer $1,000,000 in additional coverage for reservations processed through VRBO checkout. This added protection can be beneficial for hosts who want extra peace of mind in case of unexpected challenges or accidents during a guest's stay.
It's important to note that VRBO's liability insurance program is not mandatory, and hosts are not obligated to use it. However, for reservations processed through VRBO checkout, the coverage is automatically provided at no additional cost. Hosts who choose not to participate in the program can still require guests to purchase PDP or pay a damage deposit to protect their property from potential damage.
Overall, while guest damage to the host's property is not covered by VRBO's liability insurance program, there are other options available to hosts to mitigate the risk of property damage, such as requiring PDP or a damage deposit from guests. These options can help provide financial protection and deter guests from causing damage to the property during their stay.
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Host insurance is mandatory in most cities
VRBO offers its hosts $1 million in liability insurance through Generali Global Assistance & Insurance Services, which is part of the Europ Assistance (EA) Group. This insurance is provided at no additional cost to the host and covers all reservations made through the VRBO checkout system, regardless of the location of the property.
The VRBO insurance policy covers liability claims arising from traveler injury or damage to someone else's property. For example, if a guest were to trip and fall down the stairs in the host's property and sue for medical bills and other costs, the insurance policy would respond and cover the costs of that claim for up to $1 million per property, per policy year.
It is important to note that VRBO's insurance policy does not cover damage caused by a traveler to the host's property. Hosts may need to purchase additional insurance to cover this type of damage, as well as any other risks that are not included in the VRBO policy.
Overall, while VRBO's host insurance is a valuable protection for hosts, it is important for hosts to carefully review the policy's terms and conditions, as well as any additional insurance needs they may have, to ensure they have adequate coverage for their vacation rental business.
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Host insurance is automatically included with every booking
VRBO offers host insurance that is automatically included with every booking. This insurance provides hosts with peace of mind and eliminates the need for separate insurance. It offers protection for owners and property managers against potential risks associated with renting out their properties. The insurance covers guest injuries and third-party property damage caused by guests. For example, if a guest accidentally injures themselves while staying at the property and sues the host, the insurance may cover the claims. Similarly, if a guest accidentally damages someone else's property during their stay, and the host is sued for the damages, the insurance may provide coverage.
VRBO host insurance offers liability protection of up to $1,000,000 as primary coverage for all stays booked through the platform, regardless of the property's location. This means that if a claim is made against the host for an incident that occurred during a guest's stay, the insurance will provide coverage up to the specified limit. It is important to note that this insurance does not cover damages caused by travellers to the host's own property.
The insurance is provided by Generali Global Assistance, a part of the Europ Assistance (EA) Group, a global leader in the assistance industry. VRBO serves as the policyholder, and the owners and property managers are the insured parties. The insurance is automatically activated for all bookings made through VRBO's checkout system, and there is no additional cost for this coverage.
In addition to the host insurance provided by VRBO, some hosts may also choose to purchase additional insurance to protect their properties. Proper Insurance, VRBO's preferred provider, offers comprehensive property and liability insurance that can replace a homeowner's or landlord policy. This type of insurance is designed to address the unique risks associated with vacation rentals and can provide coverage for building, content, income, and liability. It is important for hosts to carefully review the terms and conditions of any insurance policy they consider to fully understand the scope of coverage and any exclusions or limitations.
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Frequently asked questions
No, VRBO does not provide insurance for guests. However, VRBO offers its hosts and property managers up to $1 million in liability protection as primary coverage for all stays booked via the platform, at no additional cost. This insurance covers guest injuries and third-party property damage.
VRBO's host insurance covers guest injuries and third-party property damage. It does not cover damages caused by travellers to the host's property.
To make a claim, gather details about the incident, including the date, time, and description of what happened. Collect the names and contact information of guests or any other involved parties. You can then contact your dedicated Generali Global Assistance claims representative.







































