
When your vehicle is damaged, you expect repairs to restore it to its pre-loss condition. However, many auto insurers pressure policyholders into accepting aftermarket parts to cut costs. Knowing your rights and the technical distinctions between Original Equipment Manufacturer (OEM) and aftermarket components can help you insist on genuine parts that maintain your car's integrity and resale value. OEM parts are designed by the vehicle's maker to meet exact specifications for fit, finish and performance. Aftermarket parts vary widely in manufacturing standards, and while some companies reverse-engineer their generic parts to make them even better than the original, some generic parts don't measure up. In many cases, you may need to pay the difference between the cost of OEM and aftermarket parts. However, some states have laws that require the use of OEM parts if the car is new or if there are no aftermarket parts available.
| Characteristics | Values |
|---|---|
| Entitled to OEM parts on insurance repair | Only if stated in your policy or if there's a state law requiring the insurer to use OEM parts |
| Entitled to OEM parts if the car is new | Depends on the state law |
| Cost difference between OEM and aftermarket parts | OEM parts are usually pricier than aftermarket parts |
| Paying the difference between OEM and aftermarket parts | You may be responsible for covering the difference in cost |
| Quality of aftermarket parts | Aftermarket parts vary widely in manufacturing standards and quality |
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What You'll Learn
- Insurers may not be legally obligated to repair with OEM parts
- Aftermarket parts may be used if they are equal in fit, quality and warranty
- You may have to pay the difference for OEM parts
- OEM parts may be used if the car is brand new or state law requires it
- OEM parts are designed by the vehicle manufacturer to meet exact specifications

Insurers may not be legally obligated to repair with OEM parts
In most cases, insurance policies do not guarantee the use of OEM parts, and it is up to the policyholder to request or opt for such coverage, often at an additional cost. Even with OEM coverage, the availability of OEM parts from manufacturers cannot always be ensured, and non-OEM parts may be used in those instances. The use of OEM parts may also depend on the age of the vehicle, with some states requiring their use if the car is relatively new.
When it comes to repairs, insurance companies often prioritize cost-effectiveness. They will typically replace damaged parts with "like kind and quality" aftermarket parts, which are generally cheaper than OEM parts. Aftermarket parts are designed to function like the original but can vary in quality and durability. While some generic parts may offer improved performance, others may not meet the same standards as OEM components.
It is worth noting that some states have regulations in place to protect consumers from unknowingly receiving aftermarket parts. For example, North Carolina requires insurers to disclose in writing their intention to use aftermarket parts and identify them on repair estimates and invoices. Policyholders also have the right to choose their repair facility and can opt for an independent collision center that uses OEM parts. However, if OEM parts are preferred, the policyholder may need to cover the additional cost, as insurance may only cover the price of aftermarket parts.
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Aftermarket parts may be used if they are equal in fit, quality and warranty
When it comes to insurance repairs, the use of Original Equipment Manufacturer (OEM) parts or aftermarket parts is a common concern for vehicle owners. While some may prefer OEM parts to maintain their vehicle's integrity and resale value, it is important to understand that you may not always be entitled to OEM parts through your insurance coverage.
In most cases, insurance companies aim to maximize profitability, which can result in a tendency to urge the use of generic or aftermarket parts as a cost-cutting measure. This is especially true if you were at fault for the accident. As a result, you may need to pay the difference between the cost of OEM and aftermarket parts to ensure OEM parts are used in the repair.
However, it is worth noting that aftermarket parts may be used if they meet certain criteria. Specifically, North Carolina law states that aftermarket parts can be used if they are equal in fit, quality, and warranty to OEM parts. This regulation ensures that vehicle owners are not disadvantaged by the use of aftermarket components and protects them from potential future issues or additional claims.
To ensure your rights are protected, it is important to understand the technical distinctions between OEM and aftermarket parts. OEM parts are designed by the vehicle's manufacturer to meet exact specifications for fit, finish, and performance. They undergo high-precision stamping, utilize certified materials, and adhere to factory-calibrated tolerances, resulting in perfect alignment with surrounding panels. In contrast, aftermarket parts can vary significantly in terms of manufacturing standards and may not always meet the same rigorous specifications as OEM parts.
While some states, like North Carolina, have specific regulations regarding the use of aftermarket parts, the regulations can vary across different states. Therefore, it is essential to review your insurance policy carefully and understand your rights as a consumer to make informed decisions regarding your vehicle repairs.
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You may have to pay the difference for OEM parts
When your vehicle is damaged, you expect repairs to restore it to its pre-loss condition. However, insurance companies are businesses interested in maximising profitability. This means that insurers often pressure policyholders to accept aftermarket parts to cut claim costs. Aftermarket parts are generic parts made by another company, designed to function like the original. While they are often just as good, if not better, than the original part, some generic parts don't measure up to the real deal.
Original Equipment Manufacturer (OEM) parts are designed by the vehicle's maker to meet exact specifications for fit, finish and performance. High-precision stamping, certified materials and factory-calibrated tolerances ensure that a replacement bumper, fender or bracket aligns perfectly with surrounding panels.
If OEM parts are a deal-breaker for you, it's recommended you find an insurer that covers them. However, even if your insurer does cover OEM parts, they may not be included in a standard policy, and you may have to pay an additional fee. If OEM parts aren't covered by your insurance, you can usually pay the difference between the cost of OEM and aftermarket parts. Your insurance will cover the price of aftermarket parts, and you can request OEM parts for your repair, but you'll be fully responsible for covering the difference in cost. The cost difference can sometimes be significant, so be sure to budget accordingly.
In some states, repair shops are legally required to tell you which types of parts will be used before any work begins. Review your estimate carefully and if you have any questions, be sure to ask. Check your lease agreement, which will specify which type of parts may or may not be used during repairs. You can also purchase additional OEM coverage with your auto policy to ensure that only OEM parts will be used.
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OEM parts may be used if the car is brand new or state law requires it
When it comes to insurance repairs, you may be wondering if you're entitled to Original Equipment Manufacturer (OEM) parts. While insurance companies are interested in maximizing profitability, which may lead them to encourage the use of generic parts, there are certain instances where you may be able to get OEM parts covered.
Firstly, if your car is brand new, you may have a stronger case for insisting on OEM parts. The reasoning is that a brand-new car is more likely to be considered in better condition, and using OEM parts will help maintain that condition. However, even with a new car, it's not guaranteed that your insurance will cover OEM parts, and you may need to pay the difference in cost between OEM and aftermarket parts.
Secondly, state law may require the use of OEM parts in certain situations. This can vary from state to state, so it's important to review your specific state's regulations. For example, North Carolina law grants you the right to choose your repair facility, and you can elect a facility that uses OEM parts. Additionally, some states require insurers to disclose when aftermarket parts are used and to identify these parts on repair estimates and invoices.
It's important to carefully review your insurance policy and understand your rights. If OEM parts are important to you, consider finding an insurer that covers them or adding OEM coverage to your existing policy. This additional coverage ensures that only OEM parts will be used when repairing your vehicle. Remember, while aftermarket parts may be cheaper, OEM parts are designed by the vehicle's manufacturer to meet exact specifications for fit, finish, and performance, ensuring your car's integrity and resale value.
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OEM parts are designed by the vehicle manufacturer to meet exact specifications
Original Equipment Manufacturer (OEM) parts are those that are identical to the parts installed in a vehicle when it was initially built. They are designed by the vehicle manufacturer to meet exact specifications. This means that they will always fit and work with a vehicle as the manufacturer intended.
When a car is damaged and needs to be repaired, the owner may want to use OEM parts to ensure that the vehicle's performance, quality, and safety remain unchanged. However, insurance companies are generally not legally obligated to repair a vehicle with OEM parts unless it is explicitly stated in the policy or required by state law.
In most cases, insurance companies will aim to minimize costs by using aftermarket parts, which are produced by various different manufacturers and are often less expensive than OEM parts. Aftermarket parts can vary in quality, and while some may meet or exceed OEM quality, others may not fit properly or fail sooner.
To ensure that OEM parts are used in a repair, a vehicle owner may need to pay the difference in cost or source the parts themselves and bring them to a repair shop. Some insurance companies may also offer OEM coverage as an add-on to a policy, but this does not always guarantee that OEM parts will be used, as their availability depends on production and distribution from OEM manufacturers.
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Frequently asked questions
You are entitled to OEM parts on insurance repair if it is stated in your policy. If not, you may be able to pay the difference between the cost of OEM and aftermarket parts.
Review your insurance policy carefully. If you are unsure, ask your insurance provider.
OEM stands for Original Equipment Manufacturer. An OEM part is made by the car's original manufacturer and is designed to meet exact specifications for fit, finish and performance.
OEM parts are designed by the vehicle's maker to meet exact specifications for fit, finish and performance. Aftermarket parts vary widely in manufacturing standards and may not fit your car as well as OEM parts.
























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