MetLife auto insurance can be cancelled at any time, but there may be penalties for doing so. Cancelling a policy early can result in a short-rate fee, which is typically a percentage of the policy's balance, and you may not get a full refund. To cancel, you must call or email a MetLife representative and decide on a cancellation date. You will need your name, policy number, and desired end date. You can also cancel specific coverage options by contacting customer service.
Characteristics | Values |
---|---|
Ability to cancel at any time | Yes |
Methods of cancellation | Phone, email, online form |
Cancellation phone number | 1-800-638-5000 |
Online services webpage | https://www.metlife.com/customer-service/online-services/ |
Time taken to cancel policy | 5 minutes |
Cancellation fees | Yes |
Refund | Yes, if you've paid for your policy in full |
What You'll Learn
Cancelling MetLife auto insurance by phone
Cancelling your MetLife auto insurance policy by phone is a straightforward process, and you can do it at any time. Here is a step-by-step guide on how to do it:
Step 1: Call MetLife's Customer Service
Dial 1-800-638-5000 to reach MetLife's customer service. This is the general customer service number, and you can use it for any type of policy. If you have a specific type of policy, you can also call the dedicated number for it. Here are the numbers for different types of policies:
- Individual: 1-800-638-5000
- Group Universal: 1-800-523-2894
- Group Variable Universal: 1-800-756-0124
- Group Term: 1-866-492-6983
- Disability Insurance (Individual Policy): 1-800-858-6506
- Disability Insurance (Employer Policy): 1-800-300-4296
Step 2: Ask to Speak to a Representative
When you call, ask to speak to a representative. You may need to navigate through an automated menu or wait in a queue before you can speak to someone. Be prepared to provide your customer details, such as your name, policy number, and any other relevant information.
Step 3: Communicate Your Intention to Cancel
Once you reach a representative, clearly state that you want to cancel your auto insurance policy. They may try to offer you discounts or other incentives to stay, but if you're sure about cancelling, politely decline and proceed with the cancellation process.
Step 4: Discuss Cancellation Fees and Refunds
If you're cancelling before your policy term ends, there may be cancellation fees or penalties. Ask about any applicable fees and whether you're eligible for a refund for the unused portion of your policy. The refund amount and policies vary, so it's important to discuss this with the representative.
Step 5: Provide Additional Information
The representative will likely ask for some additional information to process your cancellation request. This may include the date you want your policy to end and whether you've sold or totalled your car. They may also ask about your new insurance provider.
Step 6: Confirm the Cancellation
Before ending the call, make sure to confirm the details of the cancellation, including the effective date, any refunds or outstanding balances, and any other relevant information. Ask for a reference number or some form of confirmation that your policy has been successfully cancelled.
Remember that you can cancel your MetLife auto insurance policy at any time, but there may be penalties for early cancellation. It's important to review your policy terms and conditions to understand any specific requirements or potential penalties. Additionally, make sure you have a new insurance policy in place before cancelling your MetLife policy to avoid any lapse in coverage.
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Cancelling MetLife auto insurance by email
Cancelling your MetLife auto insurance by email is a straightforward process. Here is a step-by-step guide:
- Find the email address: Go to the 'Contact Us' tab on the MetLife website to find the relevant email address.
- Compose your email: In your email, be sure to include your name, policy number, and the date you would like your policy to end. You can also request a refund if applicable.
- Follow-up: A MetLife representative will respond to your email with the next steps. Follow their instructions to complete the cancellation process.
- Consider the timing: Note that cancelling your policy early may result in a penalty, such as short-rating, and you may not receive a full refund.
- Have a new policy in place: Before cancelling your MetLife auto insurance, ensure that you have a new policy ready to go to avoid any lapse in coverage.
While it is possible to cancel your MetLife auto insurance by email, you may also cancel by phone or through their online services webpage. Remember to review your policy terms and conditions for any specific cancellation requirements or potential penalties.
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Cancelling MetLife auto insurance online
You can cancel your MetLife auto insurance policy at any time, but you will need to do so with the assistance of a representative. You can cancel your policy online, by phone, or by email. Here is a step-by-step guide to cancelling your MetLife auto insurance online:
Step 1: Log in to Your Account
Go to the MetLife website and log in to your account on the online portal. From there, navigate to the "Online Services" page.
Step 2: Provide Your Policy Information
You will need to provide your policy number and other relevant details. Make sure you have this information to hand before you begin the cancellation process.
Step 3: Submit Your Cancellation Request
On the "Online Services" page, you will need to select your product from a drop-down list and type in your policy number. Then, in the "Question/Comment" text box, type your cancellation request.
Step 4: Provide Your Contact Information
You will need to provide your contact information, including your name, address, phone number, email address, and zip/postal code.
Step 5: Submit Your Request
Once you have provided all the necessary information, click the "Submit" button to send your cancellation request.
Important Things to Note:
- Penalties and Fees: Cancelling your auto insurance policy before the end of the agreed-upon policy term may result in penalties, such as cancellation fees or short-rating of refunds.
- Refunds: If you have paid for your policy in full and cancel before it expires, you may be eligible for a refund of the unused portion of your premium. However, this may depend on state regulations, and any cancellation fees will be deducted from your refund.
- New Coverage: Before you cancel your old coverage, make sure you have a new policy in place to avoid any lapse in coverage.
- Customer Service: If you encounter any problems or prefer to cancel by phone, you can contact MetLife's customer service hotline at 1-800-638-5000 or 1-800-638-5433. You can also cancel by email, but this option may depend on your specific policy.
Remember to review your policy terms and conditions for any specific cancellation requirements or potential penalties, and confirm the details of your cancellation, including the effective date, any applicable refunds, and any outstanding balances or fees.
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MetLife auto insurance cancellation fees
MetLife auto insurance can be cancelled at any time, but there may be penalties for doing so. Cancelling a MetLife policy early can result in a penalty known as short-rating, and you may not get a full refund. Cancellation fees vary and may be $25 or more, or charged as a percentage of the policy's balance (10% is common).
If you've paid for your car insurance policy in full, you can receive a refund when you switch insurance. However, you may not receive a full refund if you've used any insurance services. Any cancellation fees will be deducted from your refund. You can also receive a refund if you change your mind and cancel within 14 days of getting your auto insurance policy, thanks to the Federal Trade Commission's 14-day cooling-off period, known as Buyer's Remorse.
To cancel your MetLife auto insurance, you must call or email a MetLife representative and decide if you want the cancellation to be arranged for a future date or take effect immediately. You will need your name, policy number, and the date you want your policy to end. You can use MetLife's online services webpage to cancel, or call the company at 1-800-638-5000 to speak with a representative.
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Getting a refund after cancelling MetLife auto insurance
You can cancel your MetLife auto insurance at any time, but there may be penalties for doing so. If you cancel your auto insurance before it expires, you may be charged a cancellation fee, which can be a flat fee (often $25 or more) or a percentage of the policy's balance. This is known as a short-rate fee.
If you have paid for your car insurance policy in full, you can receive a refund when you switch insurance. However, this refund may not be the full amount, as it will be calculated based on the months of unused insurance, and any cancellation fees will be deducted.
You can also receive a refund if you change your mind and cancel within 14 days of getting your auto insurance policy. This is known as the Buyer's Remorse period.
To cancel your MetLife auto insurance, you must call or email a MetLife representative. You will need your name, policy number, and the date you want your policy to end. You will also need to decide if you want the cancellation to be arranged for a future date or to take effect immediately. You can also cancel your policy online using your MetLife Insurance login.
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Frequently asked questions
To cancel your MetLife auto insurance, call the customer service line at 1-800-638-5000 or 1-800-422-4272.
Yes, you can cancel your MetLife auto insurance online by filling out their online contact form.
If you cancel your auto insurance before it expires, you may be subject to cancellation fees of $25 or more.
You can receive a refund if you've paid for your car insurance policy in full and it's been less than 14 days since you started the policy.