
Homeowners should always ask their contractors for a certificate of insurance (COI) before allowing them to start work. A COI is a document issued by an insurance company or broker that verifies the existence of an insurance policy and summarises its key aspects and conditions. It is a crucial part of the process that protects the homeowner from liability in the event of a claim. For example, if a contractor's tree falls on a neighbour's car, the contractor's insurance will cover the claim, and the homeowner's insurance rates will not go up. The COI should be signed by the contractor's insurance agent and include the name of the insurer, policy limit, and expiry date. Homeowners can request to be added as an 'additional insured' to the contractor's policy, although this is a contentious issue as the contractor's insurer may not agree to it.
| Characteristics | Values |
|---|---|
| What is a certificate of insurance? | A document issued by an insurance company or broker that verifies the existence of an insurance policy and summarizes its key aspects and conditions. |
| Who needs a certificate of insurance? | Homeowners, contractors, subcontractors, and vendors. |
| When do you need a certificate of insurance? | Before any work is done on your home, and before a contractor begins work. |
| Why do you need a certificate of insurance? | To ensure that you are protected in the event of a claim, and to make sure that contractors have adequate coverage. |
| How do you get a certificate of insurance? | Request the certificate from the contractor or their insurance company or agent. |
| What should a certificate of insurance include? | Name of the insurer, policy limit, expiry date, and the name of the insured. |
| What type of insurance is needed? | General liability insurance, workers' compensation insurance, or commercial automobile insurance. |
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What You'll Learn

What is a certificate of insurance (COI)?
A Certificate of Insurance (COI) is a document issued by an insurance company or broker that demonstrates that an insurance policy is active. It breaks down the policy's primary features, including its terms and conditions. It is a slip of paper (a digital or printed document) that proves someone has insurance coverage. It is usually no more than one page long and is provided free of charge.
A standard COI lists the policyholder's name, the policy's effective date, type of coverage, policy limits, and other important details of the policy. It may also include the type of policy, such as professional or general liability. The COI outlines the types of insurance and limits that the client wants. For example, general liability insurance covers claims made against a contractor and their business due to bodily injury or property damage.
COIs are used in situations where liability and significant losses are of concern. They are most often needed for general liability or workers' compensation insurance. A COI is often required for businesses to secure contracts. It is a handy way for clients to ensure that the businesses they work with are covered.
To get a COI, a client usually requests it directly from the insurance company rather than the business owner or contractor. The client then becomes a certificate holder, and their name and contact information are added to the COI. The contractor or company provides their commercial insurance agent with the client's name, address, and insurance requirements. The agent then issues the COI for the contractor to give to the client.
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Why do contractors need a COI?
A Certificate of Insurance (COI) is a crucial document for contractors to possess as it serves as proof of their insurance coverage. It is a summary of the insurance policy, outlining key details such as the insured party, policy limits, expiry date, and endorsements. Obtaining a COI is particularly important for contractors to meet contractual obligations and reassure clients that they are adequately insured. Without a COI, contractors may struggle to secure contracts, leases, or clients.
In the construction industry, for example, general contractors or project owners typically require all contractors and subcontractors to submit a COI before commencing work. This ensures that the contractors have the necessary insurance coverage, such as general liability insurance or workers' compensation insurance, to protect themselves and the project owners in case of any incidents or claims. By providing a COI, contractors can demonstrate their compliance with insurance requirements and give peace of mind to all parties involved.
Additionally, a COI can be used to endorse a GC or owner as an additional insured on the contractor's liability insurance policy. This provides further assurance that the GC or owner is protected from liability and potential claims. It is worth noting that being added as an additional insured may be a more complex process and is not always guaranteed, even with a COI in place.
From a business perspective, maintaining a COI is essential for contractors to remain competitive and viable. It demonstrates their professionalism and commitment to meeting legal requirements. A COI can also help contractors secure future projects and maintain positive relationships with clients. Without a COI, contractors may find themselves at a disadvantage when bidding for contracts, as clients often prioritize working with insured contractors to mitigate risks and potential financial burdens.
Furthermore, a COI is not just a formality but a practical tool for contractors. It provides them with a summary of their insurance coverage, enabling them to quickly identify what perils are covered and understand their rights and responsibilities in the event of a claim. This proactive approach to insurance management can save contractors time, money, and potential legal complications down the line.
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Why do homeowners request a COI?
Homeowners request a COI or Certificate of Insurance from contractors to ensure they have valid insurance coverage and to protect themselves from liability in the event of a claim. A COI is a document issued by an insurance company or broker that verifies the existence of an insurance policy and summarises its key aspects and conditions. It is a crucial step in the process of hiring a contractor and initiating a home project, which inherently carries some degree of risk.
A COI is particularly important when there is a chance of damage or injury caused by a third party, such as a contractor or subcontractor. For example, if a general contractor hires a plumber who installs a leaky faucet that causes damage, the subcontractor's insurance should cover the damages. Similarly, if a tree falls on a neighbour's car due to a contractor's actions, the contractor's insurance should respond, protecting the homeowner from a claim.
A COI also helps homeowners verify that contractors have the appropriate insurance policies, such as general liability insurance or workers' compensation insurance. This is essential because some contractors may be dishonest about their insurance status, and it ensures that the homeowner is not held liable for any injuries or damages that may occur during the project.
Additionally, a COI can include an additional insured (AI) endorsement, which adds the homeowner as an additional insured party to the contractor's policy. This provides further protection for the homeowner, ensuring that they are covered by the contractor's insurance policy in the event of a claim.
Overall, requesting a COI from contractors is a prudent step for homeowners to protect themselves legally and financially. It ensures that contractors have valid insurance coverage and helps mitigate risks associated with home projects.
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How to get a COI from a contractor
As a homeowner, you may not be familiar with business insurance and may not know what types of insurance and coverage limits to require of people working on your home. However, it is important to be fully protected.
A Certificate of Insurance (COI) is a document issued by an insurance company or broker that verifies the existence of an insurance policy. It is a crucial part of the process of hiring a contractor and can protect you from liability in the event of a claim.
To get a COI from a contractor, simply ask them to provide one from their insurance company or agent, showing that they have the types of insurance and limits you want them to. The contractor will then need to contact their commercial insurance agent and provide them with your name, address, and insurance requirements. If the contractor already has the proper coverage, the agent will issue the COI for the contractor to give to you.
You can also get your own broker or agent to help you with this and, if needed, deal with the contractor's broker or agent. You can ask to be added to the contractor's insurance as an "additional insured". If they balk at this or are not willing to help, you should consider finding a different contractor or broker.
You can also request an ACORD certificate, which should list the contractor's Commercial General Liability coverage. You can then verify the COI by contacting the contractor's provider of the liability insurance listed on the ACORD certificate.
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What to do if a contractor doesn't provide a COI
A Certificate of Insurance (COI) is a crucial document that proves a contractor has insurance coverage. It is a standard requirement for any construction project, and it is important to ensure that all contractors and subcontractors have valid COIs. This protects the homeowner from any potential claims or lawsuits that may arise during the project.
If a contractor doesn't provide a COI, there are several steps you can take to protect yourself and ensure compliance:
Request the COI Directly from the Contractor:
Be bold and explicit in your request for a COI. It is a legitimate and common request, and any reputable contractor should be willing to provide it. Ask the contractor to send you a copy of their COI from their insurance company, and specify that you want to be added as an "additional insured". A refusal or reluctance to provide a COI is a red flag, and you should consider finding another contractor.
Verify the COI:
Once you receive the COI, it is important to verify its authenticity. Contact the contractor's insurance provider directly to confirm the validity of the policy and ensure it is up-to-date. You can also ask your own insurance broker to help with this process.
Include COI Requirements in the Contract:
Before any work begins, ensure that the contract includes a clause requiring the contractor to provide proof of valid insurance. Specify that the COI must be delivered within a certain timeframe, such as within 10 business days of signing the contract and before any work commences. This way, if the contractor fails to provide the COI, the contract can be considered null and void.
Consider a COI Compliance Expert:
If you are managing a large project with multiple contractors and subcontractors, consider hiring a COI compliance expert or service to handle COI tracking. This will ensure that all contractors are compliant and help protect you from any insurance-related issues.
Consult a Lawyer:
For added protection, consult a lawyer to review your insurance requirements in conjunction with your insurance provider. They can advise you on the specific policies and coverage amounts you should require from contractors to ensure you are fully protected.
Remember, it is always better to be cautious when it comes to insurance. By taking these steps, you can help ensure that your project proceeds smoothly and that you are protected from any potential risks or liabilities.
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Frequently asked questions
A certificate of insurance (COI) is a document issued by an insurance company or broker that verifies the existence of an insurance policy and summarizes its key aspects and conditions.
A COI is important because it ensures that the contractor has adequate insurance coverage. If the contractor doesn't have insurance, you may have reduced or no coverage if something goes wrong, and your insurance rates will increase.
If a contractor refuses to provide a COI or balks at your request, you should not work with them. Legitimate contractors will offer their COI willingly and add you on as an "additional insured".
You can verify a COI by contacting the contractor's insurance provider directly. You can also ask the contractor for their insurance company name and phone number and then request the certificate from the insurance company.
A COI should include the name of the insurer, policy limits, coverage types, effective and expiration dates, and any additional insured parties. It should also be signed by the contractor's insurance agent.









































