Aig Auto Insurance: What You Need To Know

AIG offers car insurance in several countries, including Malaysia and Singapore. In Malaysia, AIG offers comprehensive protection for drivers and their cars, covering damage to the policyholder's vehicle due to accidents, fire, and theft, as well as liabilities to other parties. In Singapore, AIG provides car insurance plans that cover collisions with another vehicle as well as damages or losses caused by accidents, fire, theft, and Acts of God. AIG also offers commercial auto insurance in the US, which allows businesses to file claims and access claim information.

AIG car insurance coverage

AIG offers car insurance coverage for customers in Singapore and Malaysia. The company provides comprehensive protection for customers and their cars, covering damage to the insured vehicle due to accidents, fire, and theft. AIG also covers liabilities to other parties, including damage, injury, or death to the other party and their vehicle.

AIG's car insurance coverage includes:

• Own Damage Cover for damage or losses to the insured vehicle caused by accidents.
• Fire Cover for damage or losses caused by fire, including collisions with another vehicle resulting in a fire.
• Authorised Driver coverage for any driver with a valid license driving with the policyholder's permission within the same household.
• Bodily Injury cover with unlimited protection for third-party bodily injury.
• Property Damage Cover for third-party property damage up to a specified limit.
• AIG Authorised Workshops for repairs to the insured vehicle at AIG-authorised workshops.
• Accidental Towing service for towing the insured vehicle to an AIG panel workshop in the event of an accident with another vehicle.
• Excess Waiver of up to a specified amount with in-car camera footage to help fight fraudulent claims.
• Theft Cover for the loss of the insured vehicle due to theft.
• Act of God Cover for damage to the insured vehicle caused by natural disasters like floods.
• Windscreen/Windows cover with automatic reinstatement of the benefit and an applicable excess.
• Strike, Riots, and Civil Commotions Cover for damage or loss of the vehicle during strikes, riots, or civil commotion.

AIG also offers additional benefits such as the NCD Protector for drivers with a 50% No Claim Discount, authorised driver extension, and canvas cover.

In Malaysia, AIG provides Smart Auto Assist Services with every comprehensive car insurance renewal, including 24/7 nationwide road assistance, unlimited towing service, emergency battery delivery, and on-the-spot assistance. The company also offers customisable add-on coverage options, such as windscreen, passenger protection plans, special perils, and accident guard.

AIG auto insurance claims

AIG offers auto insurance to its customers, and its claims process is extensive and robust. The company provides detailed instructions on how to proceed with an auto insurance claim.

Firstly, AIG instructs customers to check if anyone is injured and, if so, to call for emergency services. Secondly, customers should document the accident scene and exchange information with other parties involved. This includes taking photographs, providing video footage from in-car cameras, and noting down names, contact details, car licence plate numbers, and insurance information. Thirdly, customers should file an accident report at an approved reporting centre within 24 hours of the incident.

AIG offers guidance on where to send the vehicle for repairs, depending on the customer's selected plan. The company has a network of authorised workshops and dealers that customers can utilise. Additionally, AIG provides a 24-hour emergency assistance hotline for customers to call in the event of a car accident.

The company also provides information on excess waivers and outlines specific scenarios to help customers understand their potential out-of-pocket expenses. AIG covers flood damage and assures customers that their No-Claim Discount (NCD) will not be affected by such claims.

AIG's claims process is designed to provide responsive, fair, and professional service. The company assigns a claims handler with relevant skills and experience to each case, ensuring efficient resolution. AIG is committed to partnering with its clients and brokers, delivering differentiated service, and maintaining consistent technical excellence.

The company also offers Accident & Health Insurance plans to support customers during difficult times and help reduce the financial burden of unexpected events. AIG's Customer Service team assists customers in understanding their policy benefits and is dedicated to providing unmatched personal attention.

AIG auto insurance renewal

Yes, AIG does sell auto insurance. AIG auto insurance can be renewed in several ways. Here is a step-by-step guide on how to renew your AIG auto insurance:

Step 1: Visit the Official Website

Go to the official website of AIG or Tata AIG, depending on your location and policy type. Log in to your account and select the option to renew your car insurance.

Step 2: Enter Vehicle Details

You will need to enter your car number and other relevant details, such as the expiry date of your current policy and whether you have made any previous claims.

Step 3: Choose Your Plan

Select the AIG vehicle insurance plan that suits your needs. You can also choose to add additional coverage options, known as add-ons, to your policy for an extra cost. Carefully review the terms and conditions of each plan before making your selection.

Step 4: Provide Necessary Information

Fill out the proposal form with accurate and up-to-date information. This may include personal details, such as your name, email, and contact number, as well as information about your vehicle and driving history.

Step 5: Proceed to Payment

Once you have selected your plan and provided all the necessary information, proceed to the payment section. You will need to verify your premium amount and then choose your preferred payment method.

Step 6: Complete the Renewal

After making the payment, your AIG car insurance policy will be renewed. The renewal documents will be sent to your registered email address. Ensure that you review these documents and keep them safe for future reference.

It is important to renew your car insurance policy before its due date to ensure continuous coverage. If your policy has already expired, you may need to request an inspection and provide additional documentation for renewal.

AIG auto insurance add-ons

AIG offers a range of add-ons for auto insurance, providing additional coverage for specific circumstances. Here are some of the add-ons available:

Smart Auto

Smart Auto is a flexible add-on protection package for your car, offering three affordable packages to complement your auto insurance needs. Key benefits include cash compensation, a daily cash allowance, transportation fare, vehicle break-in, and more.

Windscreen Repair

AIG offers windscreen repair services, providing convenience by performing repairs right at your home. This service is applicable for AIG car insurance policyholders with the windscreen coverage add-on.

Roadside Assistance

AIG provides 24/7 emergency roadside assistance, including vehicle breakdowns, accidents, and other motor emergencies. Services include unlimited towing services, emergency battery delivery, and on-the-spot assistance with qualified mechanics.

Passenger Protection Plan

This add-on provides coverage for passengers in the event of an accident, offering financial protection and ensuring their safety.

Special Perils Coverage

This add-on covers special perils such as flood or natural events, providing peace of mind in the face of unpredictable weather conditions.

Accident Guard

The accident guard add-on offers additional protection in the event of an accident, helping to cover the costs of repairs and ensuring your vehicle is taken care of.

These are just a few examples of the add-ons available with AIG auto insurance. Each add-on is designed to provide tailored coverage to meet your specific needs, ensuring that you have the protection you require when you need it most.

AIG auto insurance workshops

AIG offers a range of auto insurance plans that provide comprehensive protection for you and your car, covering damage to your vehicle, accidents, fire, and theft. Their auto insurance plans also cover liabilities to other parties, including damage, injury, or death to the other party and their vehicle.

AIG auto insurance plan holders can enjoy the following benefits:

• 24/7 emergency roadside assistance
• Instant online renewal/transfer
• Smart Auto Assist Services
• Windscreen repair at home
• Fast claims turnaround time on repairs done at their panel workshop
• Privileges at their panel repair workshop, including a 1-year warranty on all repairs
• Road assistance service

In addition, AIG offers a range of add-on packages to complement your car insurance needs, including:

• Cash compensation
• Daily cash allowance
• Transportation fare
• Vehicle break-in
• Key replacement
• Car loan support
• Tyre and rims repair/replacement
• Personal accident and passenger protection

AIG also has a network of authorised workshops that provide trusted repairs with a policy lifetime repair guarantee at selected workshops. These workshops are strategically located throughout Singapore for your convenience. AIG authorised workshops can assist with your car damage claims against a third party if they are liable for the accident.

If your vehicle is damaged after an accident, you can bring it to an AIG authorised workshop, and they will take care of the bills. Their dedicated auto claim specialists will liaise with the workshop on accident-related repair costs.

Frequently asked questions