Orlando Harmon
Amazon One Medical is a primary care provider that offers both in-person and online doctor or clinician visits, including same-day appointments and 24/7 telehealth services. It is not an insurance plan, but it does accept health plans from most insurance carriers, including Medicare, and major insurance is accepted for in-office and remote visits. The membership fee for Amazon One Medical is generally not covered by health insurance plans, and visits are billed to the patient or their insurance. However, Amazon One Medical's pay-per-visit option does not accept health insurance for visits, although prescribed medications may be covered by insurance.
| Characteristics | Values |
|---|---|
| Membership fee | $9/month or $99/year for the first member and $6/month or $66/year for each additional family member (maximum 5) |
| Prime membership fee | $199/year |
| Pay-per-visit fee | Credit or debit card (Visa, MasterCard, American Express, Discover, etc.), Flexible Spending Account (FSA) card, or Health Savings Accounts (HSA) card |
| Insurance accepted | Most insurance carriers, including Medicare and select Medicare Advantage plans |
| Insurance not accepted | Medicaid |
| Services | In-person or online doctor or clinician visits, same-day appointments, 24/7 telehealth, prescription refills and renewals, access to health records and care plans |
| Privacy | Compliant with Health Insurance Portability and Accountability Act (HIPAA) |
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What You'll Learn
Amazon One Medical is not an insurance plan
The membership fee for Amazon One Medical is not covered by most health insurance plans. However, Amazon One Medical is dedicated to serving its community members, regardless of their financial means. Payment of the membership fee is not required to receive medical care in One Medical offices. One Medical offers financial assistance and affordable options for those without insurance.
Amazon One Medical offers both in-person and online doctor or clinician visits. With a membership, individuals can engage with clinicians 24/7 virtually or schedule same-day or next-day appointments via the One Medical app. Amazon Prime members get special pricing for One Medical memberships, paying $9/month or $99/year for the first member and $6/month or $66/year for each additional family member (up to 5). For non-Prime members, One Medical memberships are available at a higher rate.
While Amazon One Medical does not replace health insurance, it provides convenient and accessible healthcare services, including 24/7 on-demand virtual care and easy scheduling for in-person appointments. Amazon One Medical is committed to safeguarding customer information and maintaining stringent privacy and security practices to protect sensitive health data.
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It accepts most insurance carriers and Medicare
Amazon One Medical is not an insurance plan. However, it does accept health plans from most insurance carriers as well as Medicare. It is dedicated to serving its community members, regardless of their financial means. The membership fee is not a prerequisite for receiving medical care in One Medical offices.
Amazon One Medical Pay-per-visit does not accept health insurance for visits. However, if you normally use insurance to pay for your medications, you can do that with medications prescribed through all Amazon One Medical services. You can pay for Pay-per-visit telehealth care with a credit or debit card (Visa, MasterCard, American Express, Discover, etc.), a Flexible Spending Account (FSA) card, or a Health Savings Account (HSA) card.
Amazon One Medical offers on-demand virtual care nationwide for ongoing support of healthcare needs, and a differentiated primary care experience if you live near a One Medical office. Members can use the One Medical app to access 24/7 on-demand virtual care at no extra cost, including urgent video chats. They can also use the app to message their providers, request prescription refills and renewals, access their health records and care plans, and book same and next-day appointments for remote or in-person visits.
Scheduled visits are billed to you or your insurance, with most major insurance plans accepted. Amazon One Medical is in-network with most health insurance carriers and offers simple out-of-pocket fees for those without insurance. It accepts most PPO and HMO insurance plans. Amazon One Medical Seniors is a Medicare-participating provider — it accepts Original Medicare (with or without most Medicare supplement plans) and select Medicare Advantage plans.
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$19.95
Membership fees are not covered by most health insurance plans
Amazon One Medical is a membership service that provides on-demand virtual care and primary care. It is not an insurance plan and does not replace health insurance. The membership fee is not covered by most health insurance plans and is paid out of pocket. However, One Medical does accept health plans from most insurance carriers as well as Medicare for scheduled visits.
The membership fee for Amazon One Medical covers access to the One Medical app, on-demand and asynchronous virtual care services, and high-touch personal services such as insurance navigation and referral management. It does not include in-person care or pre-scheduled remote visits, which are billed to insurance or paid out of pocket.
Prime members can purchase a One Medical membership for $9/month or $99/year for the first member and $6/month or $66/year for each additional family member, up to five members. For non-Prime members, the membership fee is $199/year.
One Medical offers 24/7 virtual care, same-day or next-day appointments, easy prescription refills, and access to health records and care plans. It also provides drop-in lab services and longer appointments to ensure ample time with primary care providers.
While the membership fee is not covered by most health insurance plans, One Medical is dedicated to serving all community members, regardless of their financial means. Payment of the membership fee is not required to receive medical care in One Medical offices, and financial assistance information is available on the One Medical website.
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Amazon One Medical Pay-per-visit does not accept health insurance
Amazon One Medical offers two ways to get medical care: Membership and Pay-per-visit. While the membership fee is not covered under most health insurance plans, it is also not a prerequisite for receiving medical care in One Medical offices. One Medical is dedicated to serving its community members, regardless of their financial means.
The Pay-per-visit option, however, does not accept health insurance for visits. This means that you cannot use your health insurance plan to cover the cost of a telehealth visit through the Pay-per-visit option. Instead, you will need to pay for these visits using a credit or debit card, a Flexible Spending Account (FSA) card, or a Health Savings Account (HSA) card.
It is important to note that while Pay-per-visit does not accept health insurance for visits, you can still use your insurance to pay for any prescribed medications. Additionally, you can submit a claim to your insurance provider for reimbursement after a Pay-per-visit consultation, but reimbursement is not guaranteed.
Amazon One Medical's Pay-per-visit option offers flexibility for those who may not have insurance or prefer to pay out-of-pocket for their telehealth visits. This service provides 24/7 on-demand virtual care and easy access to medical professionals without the need for an appointment.
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Amazon One Medical protects customers' health information
Amazon One Medical is a modern approach to medical care, allowing people to get care on their terms and on their schedule. It offers two ways to get medical care: Membership and Pay-per-visit. Amazon One Medical is not an insurance plan, but it does accept health plans from most insurance carriers as well as Medicare.
Amazon One Medical protects customers' protected health information (PHI) with stringent, Health Insurance Portability and Accountability Act (HIPAA)-compliant privacy and security practices to keep information safe and secure. Amazon is committed to building an infrastructure that fosters and promotes a culture of customer privacy and a strong commitment to safeguarding health information. They maintain administrative, physical, and technical safeguards to protect customer information. This includes conducting rigorous security reviews and testing during product development, using encryption to protect data, and providing features like two-step verification to help customers protect their accounts. Amazon does not sell customers' personal information, including PHI.
For customers who decline the HIPAA Authorization, Amazon will delete their data, and they will need to create a new profile should they return for future Amazon One Medical visits. However, these customers can access their records by contacting their treating provider group directly. Amazon Clinic customers who did not decline the HIPAA authorization can request that their health data be deleted by contacting Amazon's customer care team.
Amazon One Medical Pay-per-visit does not accept health insurance for visits. However, if customers normally use insurance to pay for their medications, they can do that with medications prescribed through all Amazon One Medical services. They can pay for Pay-per-visit telehealth care with a credit or debit card (Visa, MasterCard, American Express, Discover, etc.), a Flexible Spending Account (FSA) card, or a Health Savings Accounts (HSA) card. HSA/FSA eligibility is determined by the customer's account administrator. Customers can submit a claim to their insurance provider for reimbursement, but reimbursement is not guaranteed.
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Frequently asked questions
No, Amazon One Medical is not an insurance plan. It is a primary care provider that accepts insurance like any other doctor’s office.
Amazon One Medical accepts health plans from most insurance carriers, including Medicare and select Medicare Advantage plans. However, the membership fee is not covered under most health insurance plans.
If you don't have insurance, you can still get care with "self-pay". You can pay for your in-office appointment or scheduled remote visits directly. The cost will vary based on your visit.
Amazon One Medical provides on-demand virtual care nationwide for ongoing support of healthcare needs. Members can access 24/7 on-demand virtual care at no extra cost, including urgent video chats, prescription refills, and access to their health records.
Amazon One Medical memberships can be purchased by Prime members for $$9/month or $99/year for the first member and $$6/month or $66/year for each additional family member (up to 5). For non-Prime members, the membership costs $199/year.
