Jane Dotson
Progressive Commercial offers a wide range of business insurance products, including commercial auto insurance, commercial truck insurance, and other business insurance needs. The company has a strong reputation in the market, with fewer customer complaints than some of its big competitors. Progressive Commercial's insurance policies are known for their flexibility, with various payment options, free filings, and expert support. The company also offers competitive pricing, with low down payment options and special discounts, such as the Smart Haul Program and the Snapshot ProView saving option. However, it is important to consider a variety of factors, including customer reviews, when choosing an insurance provider. Progressive Commercial has received mixed reviews from customers, with some praising the company's service and others expressing dissatisfaction with their experiences.
| Characteristics | Values |
|---|---|
| Company | Progressive |
| Type of insurance | Commercial auto insurance, Commercial truck insurance, Commercial vehicle insurance, Commercial car insurance, Business insurance, General liability insurance |
| Industries served | Trucking, Automobile |
| Years of experience | 45+ years |
| Customer satisfaction | Fewer customer complaints than competitors, No reviews on Trustpilot, NAIC ratings suggest customers are happy with the service |
| Financial health | AM Best rating of A+ (Superior), Indicative of financial stability |
| Pricing | Higher average prices than competitors, Offers discounts, Low down payment options |
| Quote process | Online tool, Phone call, Independent agent |
| Policy coverage | Liability, Collision, Comprehensive, Uninsured/underinsured motorist, Medical payments, Hired auto and non-owned coverage |
| Additional features | Disappearing deductible, 24/7 customer service, Customizable coverage |
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What You'll Learn
Progressive Commercial's insurance coverage
Progressive Commercial offers a wide range of insurance plans for businesses. The company has over 45 years of experience in the industry and provides insurance in all 50 states, excluding Washington, D.C. Progressive Commercial is the largest commercial auto insurer in the United States, and its policies cover a wide range of vehicles, including cars, SUVs, motor homes, RVs, limousines, tractor-trailers, pickup trucks, tow trucks, box trucks, and dump trucks.
Progressive Commercial's auto insurance policies typically include liability, physical damage, medical payments, uninsured motorist, and hired auto and non-owned coverage. The liability coverage pays for injuries to others and damage to other cars or property when the insured driver is at fault for an accident. Collision coverage pays for repairs or replacements of the insured vehicle in the event of a collision or if the vehicle overturns or rolls, regardless of fault. Comprehensive coverage pays for repairs or replacements if the vehicle is damaged by something other than a collision, such as vandalism, fire, or storm damage. Uninsured/underinsured motorist coverage helps pay for damages and injuries associated with an accident caused by an uninsured or underinsured driver. Medical payments coverage protects the driver and passengers and helps pay for injuries incurred in an accident, regardless of fault.
In addition to commercial auto insurance, Progressive Commercial also offers other types of business insurance through third-party insurers, including liquor liability insurance, rideshare insurance, and inland marine insurance. They also offer general liability insurance, which covers bodily injury, property damage, and personal injury claims such as libel, slander, or copyright infringement. Progressive Commercial provides flexible payment options, such as low down payment choices and monthly installments without added interest. They also offer various discounts and savings options, such as the Smart Haul Program, the Snapshot ProView saving option, and Business Experience Discounts.
While Progressive Commercial has a good reputation and fewer customer complaints than some of its competitors, there are mixed reviews from customers on platforms like Trustpilot. Some customers have reported issues with claims handling, unexpected increases in policy prices, and difficulties in obtaining refunds.
Overall, Progressive Commercial is a significant player in the commercial insurance market, offering a diverse range of insurance products and services to businesses, particularly those with vehicle fleets.
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Progressive Commercial's customer service
Progressive Commercial offers customer service through its 24/7 customer support, which is available both online and over the phone. Progressive Commercial also offers the added insight and experience of working with an independent agent.
Progressive Commercial has a good reputation as an insurer, with fewer customer complaints than some of its big competitors. The company is strong and stable, and while it may not always offer the cheapest prices, it does provide discounts to help small business owners get the most value for their money. Progressive Commercial has an AM Best rating of A+ (Superior), indicating that the insurer is capable of meeting its financial obligations.
Progressive Commercial offers a wide range of flexible insurance plans and areas of specialisation to cater to the needs of all kinds of truck drivers. The company has over 50 years of experience in the industry and provides versatile coverage options for commercial truck drivers, along with various payment options, free filings, and expert support.
Progressive Commercial's bill plans are competitive, with low down payment options and no interest on monthly installments. They also offer special discounts, such as the Smart Haul Program, the Snapshot ProView saving option, and Business Experience Discounts.
However, there are some negative reviews of Progressive Commercial's customer service on Trustpilot. Some customers have complained about unexpected increases in policy prices, difficulties in processing claims, and issues with policy cancellations and refunds.
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Progressive Commercial's insurance quotes
Progressive Commercial Insurance offers a range of insurance products for businesses, including commercial auto insurance, general liability insurance, and other business insurance options. Progressive is the largest and top commercial auto insurer in the US, with an A+ rating from AM Best, and insures a wide variety of commercial vehicles, including cars, SUVs, pickup trucks, vans, trailers, motor homes, limousines, and tractor-trailers.
Progressive's commercial auto insurance policies typically cover liability, collision, comprehensive, uninsured/underinsured motorist, and medical payments. They also offer discounts for bundling policies, seasoned CDL drivers, being in business for over three years, and more. Progressive's general liability insurance covers bodily injury, property damage, personal injury (libel, slander, copyright infringement), and claims related to products and services provided by the business.
Progressive Commercial Insurance provides quotes for their products online or over the phone. While most businesses can get a quote in a matter of minutes, businesses with more complex underwriting may take several days. To obtain a quote, businesses should have pertinent information readily available, including contact information, industry, revenue data, and payroll data if workers' compensation is needed.
Progressive Commercial Insurance has a strong reputation as an insurer, with fewer customer complaints than some of its big competitors and a stable financial standing. They offer a variety of discounts to help businesses save and have over 50 years of experience in the industry.
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Progressive Commercial's insurance policies
Progressive Commercial offers a wide range of insurance plans for businesses, with a focus on commercial auto insurance. The company has over 45 years of experience in the industry and is the largest commercial auto insurer in the United States. Progressive Commercial provides insurance for various types of commercial vehicles, including cars, SUVs, motorhomes, RVs, limousines, tractor-trailers, pickup trucks, tow trucks, box trucks, and dump trucks. They also offer specialist insurance for truck drivers operating under their own authority or leased to a motor carrier.
Progressive Commercial's auto insurance policies typically cover liability, collision, comprehensive, uninsured/underinsured motorist, and medical payments. Liability coverage pays for injuries to others and damage to other cars or property when the insured driver is at fault. Collision coverage pays for repairs or replacements to the insured vehicle in the event of a collision or other incidents such as overturning or striking an object. Comprehensive coverage includes repairs or replacements for damage caused by vandalism, fire, or storm damage, as well as incidents not related to standard car accidents, such as floods, hail, and falling trees. Uninsured/underinsured motorist coverage helps pay for damages and injuries when the at-fault party does not have sufficient insurance. Medical payments coverage protects the driver and passengers by helping to pay for injuries sustained in an accident, regardless of fault.
In addition to their comprehensive auto insurance coverage, Progressive Commercial also offers other types of business insurance through third-party insurers, including general liability insurance, liquor liability insurance, rideshare insurance, and inland marine insurance. General liability insurance covers bodily injury, property damage, and personal injury claims such as libel, slander, or copyright infringement. It also covers claims related to products manufactured, sold, or distributed by the insured business, as well as faulty work completed by the business.
Progressive Commercial is known for its competitive pricing, with low down payment options and special discounts. They offer the Smart Haul Program, which allows truckers to save on their payments by using an electronic logging device (ELD) to provide driving data to the insurance company. The Snapshot ProView option provides a discount of at least 5% on commercial insurance policies for truckers without an ELD. They also offer Business Experience Discounts for businesses that have been operating for over three years.
While Progressive Commercial has a good reputation and fewer customer complaints than some of its competitors, there are mixed reviews from customers on platforms like Trustpilot. Some customers have reported issues with claims handling, unexpected increases in policy prices, and difficulties in removing individuals from policies.
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Progressive Commercial's insurance reviews
Progressive Commercial offers a range of insurance options for businesses, including commercial auto insurance, general liability insurance, liquor liability insurance, rideshare insurance, and inland marine insurance. The company has been in the insurance business since 1937 and has over 45 years of experience in commercial insurance. Progressive Commercial has an AM Best rating of A+ (Superior), indicating its financial stability and ability to meet financial obligations.
Reviews for Progressive Commercial's auto insurance are mixed. While some customers praise the company for its convenience and discounts, others complain about unexpected price hikes, poor claims handling, and unsatisfactory customer service. For instance, a customer from Nevada reported a price increase from $1200 to $1750 per year without any explanation or warning. Another customer shared their experience of Progressive totaling their vehicle without giving them the opportunity to seek a second repair quote.
Progressive Commercial's auto insurance is available in all 50 states and covers a wide range of vehicles, including cars, SUVs, motor homes, RVs, limousines, tractor-trailers, and various types of trucks. The policies typically include liability, collision, comprehensive, uninsured/underinsured motorist, and medical payments coverage. Progressive also offers a disappearing deductible, meaning that if a customer doesn't file a claim for a set period, their deductible decreases over time and can eventually be waived.
In addition to commercial auto insurance, Progressive offers general liability insurance through a third-party insurer. This type of insurance covers bodily injury, property damage, personal injury (libel, slander, copyright infringement), and claims related to products manufactured, sold, or distributed by the business. However, it's important to note that liability coverage does not extend to damage to the insured's property, injuries to their employees, or claims of negligence or professional mistakes.
Overall, Progressive Commercial insurance may be worth considering for businesses seeking convenience and a wide range of coverage options. However, customers should be aware of potential issues with price increases and claims handling, as indicated by some negative reviews.
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Frequently asked questions
Yes, Progressive offers commercial insurance for vehicles, trucks, and other business insurance.
Progressive offers commercial insurance for cars and SUVs, motor homes and RVs, limousines, tractor-trailers, pickup trucks, tow trucks, box trucks, and dump trucks. They do not offer insurance for emergency vehicles, race cars, or wheelchair buses.
Progressive's commercial vehicle insurance covers liability, collision, comprehensive, uninsured/underinsured motorist, and medical payments. Liability coverage pays for injuries to others and damage to other cars or property when the insured driver is at fault. Collision coverage pays to repair or replace the vehicle if it collides with another object or vehicle, regardless of fault. Comprehensive coverage pays for repairs or replacement if the vehicle is damaged by something other than a collision, such as vandalism, fire, or storm damage. Uninsured/underinsured motorist coverage helps pay for damages and injuries when the at-fault party does not have sufficient insurance. Medical payments coverage helps pay for injuries to the driver and passengers in an at-fault accident.
Progressive has a mixed reputation for its commercial insurance. While it is the largest commercial auto insurer and has fewer customer complaints than average, there are also negative reviews citing issues with claims handling, unexpected premium increases, and delays in processing repairs.
