Safe Auto's Renters Insurance: What You Need To Know

Safe Auto Insurance Company, commonly referred to as SafeAuto, offers renters insurance. SafeAuto is based in Columbus, Ohio, and provides car insurance in 20 states. The company caters to high-risk drivers, including those with multiple accidents or DUIs on their records, who may struggle to find coverage elsewhere. SafeAuto offers a range of insurance products, including renters insurance, and provides 24/7 customer support with flexible payment options. While SafeAuto provides coverage for renters, bundling home and auto insurance with another provider may offer more comprehensive protection and better rates.

SafeAuto offers renters insurance to bundle with car insurance

SafeAuto offers renters insurance that can be bundled with car insurance. The company is based in Columbus, Ohio, and provides car insurance in 20 states. SafeAuto is dedicated to providing outstanding customer service that is available 24/7, and offers flexible payment options.

SafeAuto's insurance agents are available for claims support over the phone, and the company also provides SR-22 Insurance coverage for drivers who are required to provide such documentation. SafeAuto is a subsidiary of National General Insurance, which has a Superior A+ financial rating from A.M. Best.

SafeAuto offers a bundling discount when customers buy SafeAuto car insurance and another type of policy. The most popular bundle includes SafeAuto home insurance. However, SafeAuto offers a suite of products, including motorcycle insurance, watercraft insurance, and renters insurance.

Bear in mind that coverage options and availability vary by state, so SafeAuto insurance in Ohio may not have the same options as SafeAuto in Pennsylvania or Texas. SafeAuto specializes in working with drivers who have incidents on their records and might struggle to find coverage elsewhere, including those with multiple accidents or DUIs.

SafeAuto's rates are competitive compared to major national insurers, but the company has a poor customer service reputation and limited add-on coverages. If you have a clean driving record and can get coverage from a more reliable company, it is recommended to do so.

SafeAuto's customer service has a poor reputation

SafeAuto has a poor reputation when it comes to customer service. The company has a higher-than-average number of customer complaints—14 times the industry average, according to the National Association of Insurance Commissioners (NAIC).

Customer reviews reveal a pattern of unexpected payment adjustments, additional fees, and sudden cancellations. There are also reports of administrative errors, uncommunicative claims handling, and slow response times. Trustpilot reviews also indicate that SafeAuto has not replied to negative reviews.

The SafeAuto mobile app has received largely negative reviews, with users reporting difficulty with basic functionalities like logging in and bill pay. Android users gave the app a rating of 3.5 out of 5, while Apple users rated it 1.7 out of 5.

The company's customer service team has been described as unhelpful and incompetent, with some reviewers stating that their questions went unanswered. There are also complaints of being placed on hold for long periods and being unable to reach a manager.

SafeAuto's poor customer service reputation is a significant drawback, and it is recommended that customers consider other insurers with better reviews and more reliable service.

SafeAuto is only available in 20 states

SafeAuto Insurance is a subsidiary of National General Insurance, based in Columbus, Ohio, and provides car insurance in 20 states. The company offers outstanding customer service that is available 24/7, with flexible payment options. SafeAuto's insurance agents are available over the phone for claims support.

SafeAuto is dedicated to providing affordable insurance for every driver, no matter their situation. The company offers competitive rates, which can be particularly beneficial for high-risk drivers, such as those with multiple accidents or DUIs on their records. SafeAuto also offers discounts for bundling policies, such as combining renters insurance with auto insurance.

However, SafeAuto's availability is limited to only 20 states across the United States. This restricted coverage area means that individuals living outside these states will need to choose an alternative insurance provider.

The 20 states where SafeAuto Insurance is available are:

• Alabama (AL)
• Alaska (AK)
• Arizona (AZ)
• Arkansas (AR)
• California (CA)
• Colorado (CO)
• Connecticut (CT)
• Delaware (DE)
• Florida (FL)
• Georgia (GA)
• Hawaii (HI)
• Idaho (ID)
• Illinois (IL)
• Indiana (IN)
• Iowa (IA)
• Kansas (KS)
• Louisiana (LA)
• Maine (ME)
• Maryland (MD)
• Massachusetts (MA)

SafeAuto is a good option for high-risk drivers

SafeAuto is a property and casualty insurance company that specializes in auto insurance for high-risk drivers. The company was founded in 1993 and is headquartered in Columbus, Ohio. SafeAuto is now a part of Direct Auto, a subsidiary of National General, which is owned by Allstate.

SafeAuto offers minimum and full-coverage policies with extras like roadside assistance, rental reimbursement, and accidental death benefits. The company provides insurance in 16 states through physical store locations and may also sell plans online in other states.

Secondly, SafeAuto offers competitive rates for high-risk drivers. Their rates are often cheaper than average, especially for drivers with DUIs or poor credit scores. SafeAuto's rates are determined by various factors, including age, marital status, driving history, and credit score.

Thirdly, SafeAuto provides multiple payment plans and discounts to make their policies more affordable. They offer bi-monthly, monthly, and paid-in-full payment options, as well as discounts for multi-vehicle coverage, homeowner status, driver improvement courses, and good student grades.

Lastly, SafeAuto has an A+ rating from the Better Business Bureau (BBB), indicating financial strength and reliability.

However, it is important to consider some potential drawbacks. SafeAuto has received mixed customer reviews and has a higher-than-average number of customer complaints, particularly regarding billing issues, SR-22 filing, and unexpected fee adjustments. Their mobile apps and website have also been criticized for their design and functionality.

In summary, SafeAuto is a good option for high-risk drivers due to their specialization in high-risk insurance, competitive rates, multiple payment options, discounts, and financial strength. Nevertheless, customers should be aware of the company's mixed reviews and complaints regarding certain aspects of their service.

SafeAuto offers competitive rates

SafeAuto's rates are higher than average when compared to other companies, especially for drivers with clean records. However, for drivers with accidents or DUIs on their records, SafeAuto offers better rates than its competitors. For example, SafeAuto's insurance quotes are nearly $100 less per month than Nationwide and Allstate for drivers with a DUI. Similarly, teens can get cheaper car insurance quotes from SafeAuto, with rates half the national average at around $370 per month.

SafeAuto also offers a range of discounts to its customers, such as the Multi-Vehicle Discount, New Business Transfer Discount, and Homeowner Discount. These discounts can help make SafeAuto's insurance policies even more affordable for customers.

In addition to competitive rates, SafeAuto provides outstanding customer service that is available 24/7, along with flexible payment options. SafeAuto's insurance agents are accessible over the phone for claims support, and the company also offers an app for iOS and Android users to manage their policies and access information.

While SafeAuto offers competitive rates, it is important to note that the company has a poor customer service reputation, with a high number of complaints regarding claims handling and a mediocre mobile app experience. Therefore, it is recommended to consider both the positive and negative aspects of SafeAuto before making a decision.

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