
Sprint Complete, formerly known as Total Equipment Protection (TEP), is a device protection plan offered by Sprint that covers water-damaged phones. For a monthly fee, customers can enrol in the plan to protect their devices against accidental damage, loss, theft, and mechanical or electrical failure. The plan also includes additional features such as cloud storage, password protection, and smart home consultations. As of April 1st, 2020, Sprint is now part of T-Mobile, and customers can refer to T-Mobile's device protection plans for similar coverage options.
| Characteristics | Values |
|---|---|
| Does Sprint insurance replace water-damaged phones? | Yes, Sprint insurance will replace water-damaged phones, but customers must pay a deductible. |
| What is the deductible? | The deductible is $100 per approved claim for accidental damage. |
| What is the insurance called? | Sprint Complete, formerly Total Equipment Protection (TEP) |
| Who provides the insurance? | Asurion, Sprint's trusted partner for protection and support |
| Cost of insurance | $7 per month for prepaid coverage and a range of $8 to $13 per month for postpaid coverage |
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What You'll Learn

Sprint Complete offers worry-free wireless protection
Sprint Complete provides customers with peace of mind and an easy, hassle-free solution for their device protection needs. The program includes benefits such as $29 screen repair, unlimited cloud storage, password protection, next-day replacement, and smart home consultations. Sign-up is available within 30 days of phone activation or upgrade.
In addition to the comprehensive protection offered by Sprint Complete, customers can also download the Sprint Protect App to locate, lock, and protect their phone remotely from a computer. The app also provides antivirus and antimalware software protection and online credit monitoring in case of loss or theft.
Sprint's device protection program covers a range of devices, including wireless phones, smartphones, tablets, netbooks, and notebooks. The cost of the program ranges from $7 per month for prepaid coverage to $13 per month for postpaid coverage. Customers can enroll in device protection through the Sprint website or by visiting a Sprint store.
With Sprint Complete, customers can rest assured that they will receive enhanced service and repair options, as well as personalized, on-demand tech support to help them get the most out of their devices.
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Sprint insurance covers liquid damage
Sprint insurance does cover liquid damage. The company offers a device protection plan that covers a range of devices, including wireless phones, smartphones, tablets, and smartwatches. This plan includes protection from liquid damage, loss, theft, and mechanical or electrical breakdown.
The cost of the plan ranges from $7 per month for prepaid coverage to between $8 to $13 per month for postpaid coverage. There is also a non-refundable deductible of $100 per approved claim for accidental damage, including liquid damage.
Sprint's device protection plan is called Total Equipment Protection (TEP) and is administered by Asurion, Sprint's trusted partner for protection and support. TEP offers comprehensive end-to-end coverage and peace of mind, with features such as in-store repairs, remote protection through the Sprint Protect App, and next-day replacement for approved claims.
To be eligible for device protection, the customer's device must be functioning and in their possession. Enrollment can be done within 30 days of phone activation or upgrade, and the cost of TEP ranges from $8 to $11 per month, depending on the device model.
In summary, Sprint insurance covers liquid damage, and customers can benefit from a range of features and support options by enrolling in the company's device protection plan.
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Sprint insurance provides next-day replacement
Sprint insurance, in the form of Sprint Complete, provides next-day replacement for eligible devices. This means that if your device is lost, stolen, or damaged (including liquid damage), you can request a replacement device that will typically arrive within one business day. The cost for this service, known as TEP (Total Equipment Protection), ranges from \$8 to \$13 per month, depending on your device model and whether you have prepaid or postpaid coverage.
To be eligible for device protection, your device must be functioning and in your possession at the time of enrolment. You can enrol in TEP or the Assurant Advanced Protection Pack through the Sprint website or by visiting a Sprint store. TEP is administered by Asurion, Sprint's trusted partner for protection and support.
Sprint Complete is an affordable suite of benefits that provides protection against accidental damage, loss, and theft. In addition to next-day replacement, it offers features such as \$29 screen repair, unlimited cloud storage, password protection, and smart home consultations. You can sign up for Sprint Complete within 30 days of phone activation or upgrade.
It's important to note that the replacement device provided through Sprint insurance may be a refurbished device, which may be more susceptible to scratches and water damage. Additionally, there may be a non-refundable deductible of up to \$100 per approved claim, depending on the type of damage.
With Sprint insurance, you can have peace of mind knowing that you won't have to blow your budget on a replacement device if something unexpected happens to your phone. Their comprehensive protection program is designed to get customers back to living their best connected life as soon as possible.
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Sprint insurance costs $7 to $13 per month
Sprint insurance, known as Sprint Complete, costs $7 to $13 per month, per device. The price depends on the device tier and ranges from $9 to $19. For prepaid coverage, it costs $7 per month, and for postpaid coverage, it ranges from $8 to $13 per month.
Sprint Complete provides comprehensive protection for devices, including wireless phones, smartphones, mobile broadband cards, tablets, netbooks, and notebooks. It covers loss, theft, accidental damage, device malfunction, and threats to private data. The plan also includes $29 screen repair, unlimited cloud storage, password protection, next-day replacement, and smart home consultations.
Sprint insurance may be a good idea for those concerned about breaking or losing their phone, as it offers convenience and peace of mind. However, it may not be the most economical option, especially if additional benefits like cloud storage or tech support are unnecessary.
In the case of water damage, Sprint insurance will replace the phone. The customer will need to pay a deductible, and the replacement device will likely be a refurbished model.
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Sprint insurance covers in-store repairs
Sprint insurance, known as Sprint Complete, covers in-store repairs and mechanical or electrical failures caused by defects or normal wear and tear. It is the most comprehensive protection program in the wireless industry and is available for select Sprint phones, tablets, and smartwatches. The cost of Sprint Complete ranges from $8 to $13 per month, depending on the device model and whether the device is prepaid or postpaid.
Sprint Complete offers a range of benefits, including $29 screen repair, unlimited cloud storage, password protection, next-day replacement, and smart home consultations. Customers can also download the Sprint Protect App to locate, lock, and protect their phones remotely from a computer. Additionally, live tech experts are available through the Sprint Complete app to provide unlimited device assistance and help with battery replacement.
In-store repairs can be completed at one of the 450 Sprint repair stores or 260 Apple stores for Apple Care Service. Repairs can often be completed within one hour, saving customers per-incident fees for in-store service or repair transactions. Sprint is the only major carrier to use manufacturer-certified parts in all repairs.
Sprint Complete is powered by Asurion, Sprint's trusted partner for protection and support. Asurion provides coverage for Sprint Complete, and customers can file a claim on their website, Phoneclaim.com. Asurion also offers the Assurant Advanced Protection Pack, which includes repairing or replacing devices at no cost for mechanical or electrical breakdown claims.
Overall, Sprint insurance provides comprehensive protection and support for customers, including in-store repairs and a range of other benefits to enhance the customer experience.
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Frequently asked questions
Yes, Sprint insurance will replace water-damaged phones. Sprint Complete, formerly Total Equipment Protection (TEP), provides comprehensive protection for phones, smartphones, and Sprint mobile broadband cards against loss, theft, and liquid or physical damage.
There is a non-refundable deductible of $100 per approved claim for accidental damage, including liquid damage. The cost for TEP ranges from $8 to $13 per month, depending on the device model.
To file a claim, visit Phoneclaim.com. You can also contact a tech expert through the Sprint Complete app to set up your new device and provide unlimited device assistance.










































