Phone Insurance: Is Tesco A Reliable Option?

Tesco offers phone insurance through Tesco Mobile Protect, which is administered by Asurion Europe Limited and underwritten by WDP Insurance Limited. Tesco Mobile Protect provides coverage for loss, theft, accidental damage (including cracked screens and liquid damage), unauthorised malicious damage, pet damage, use by friends and family, out-of-warranty breakdown, and cosmetic damage. The insurance offers next-day replacement devices, and customers can make unlimited claims online 24/7 or by calling the Tesco Mobile Protect team. Tesco's Home and Content Insurance also offers additional cover for mobile phones, but only for theft within the home and not for accidental damage.

Tesco Mobile Protect

Tesco does offer phone insurance, called Tesco Mobile Protect. This insurance is administered by Asurion Europe Limited, and underwritten by WDP Insurance Limited. Tesco Mobile Protect provides next-day replacement for lost, stolen, or damaged devices, including cracked screens and liquid damage. Replacements are sent seven days a week, and customers can make unlimited claims online 24/7 or by calling Tesco's experts. The insurance also covers unauthorised malicious damage, pet damage, use by friends and family, out-of-warranty breakdowns, and cosmetic damage.

In addition to Tesco Mobile Protect, Tesco Home and Contents Insurance offers additional cover for expensive items that leave the home, including mobile phones. This insurance covers theft and accidental damage to mobile phones within the home, but only if personal possessions cover is added to the policy. Tesco's home insurance policies that start with TI offer £600 of cover for personal possessions (subject to excesses), while policies that start with QH offer £1,500 of cover (also subject to excesses).

Tesco's mobile insurance is only available to users of the Tesco network, and customers must pay extra on top of their original contents cover.

Tesco's Home and Content Insurance

Tesco offers a range of insurance products, including home and contents insurance. Tesco's Combined Buildings and Contents Insurance is a 4-star rated insurance package in the UK, according to Fairer Finance. This insurance package covers both the building structure and the contents within it.

Tesco's home insurance provides coverage for theft of mobile phones and tablets within the home. While tablets are covered for accidental damage under home entertainment equipment cover, mobile phones are not automatically included and require the addition of personal possessions cover for accidental damage protection. Tesco offers two levels of coverage for personal possessions: policies starting with TI offer up to £600 (subject to excesses), while policies starting with QH provide up to £1,500 (subject to excesses).

Contents Insurance from Tesco is also rated 4 stars by Fairer Finance. This policy provides coverage for a wide range of items, including furniture, laptops, clothing, televisions, and jewellery. Tesco offers a standard coverage of £75,000, with the option to increase it to £100,000 for an additional cost. This insurance helps customers replace or repair their belongings if they are damaged or stolen.

Tesco provides various ways to manage policies and make changes. Customers can update their address, add additional drivers, or opt out of automatic renewal through their online Insurance Account. They can also contact Tesco's customer service team by phone during their operating hours, which are Monday to Friday, 8 am to 8 pm, and Saturday to Sunday, 9 am to 2 pm.

Tesco's mobile insurance cost

Tesco offers mobile insurance for customers in the form of Tesco Mobile Protect. Tesco Mobile Protect provides worldwide cover for loss, theft, accidental damage and more. This includes cracked screens, liquid damage, unauthorised malicious damage, pet damage, use by friends and family, out-of-warranty breakdown, and cosmetic damage where the device works as normal (except for cracked screens).

Tesco Mobile Protect allows customers to make unlimited claims, online 24/7 with instant decisions. Replacements are sent 7 days a week. Claims can also be made by calling the Tesco Mobile Protect team on 0345 030 3290. To get next-day delivery of a replacement phone, the customer needs to be in mainland Great Britain when making their claim, and it needs to be approved by 8:30 pm Monday to Friday or by 2:30 pm on weekends. Otherwise, the replacement will be delivered within two days.

The cost of Tesco Mobile Protect is not explicitly stated, but one source mentions a £14 monthly charge for full cover on a Band E phone.

Tesco's mobile insurance claims

Tesco offers phone insurance, known as Tesco Mobile Protect, which provides worldwide cover for loss, theft, accidental damage, and more. The insurance includes next-day replacement for damaged, lost, or stolen devices to keep customers connected. Replacements are sent seven days a week, and customers can make unlimited claims online 24/7 or by calling their experts.

To make a claim, customers can use the online claims tool available 24/7 or call the Tesco Mobile Protect team on 0345 030 3290. It is recommended to report stolen devices to the police as a crime reference number may be required to complete the claim. Claims should ideally be made within 30 days of discovering a loss, theft, fault, breakdown, or damage to the device.

Tesco Mobile Protect covers accidental damage, including cracked screens and liquid damage, unauthorised malicious damage, pet damage, use by friends and family, out-of-warranty breakdowns, and cosmetic damage where the device functions normally (except for cracked screens). Any faults covered by the manufacturer's warranty are also included.

The insurance is a rolling monthly payment of £14, and customers can cancel at any time. However, there may be an excess fee of around £85-£100 for claims, as per one user's comment.

Tesco's mobile insurance cancellation

Tesco offers phone insurance, which includes worldwide cover for loss, theft, accidental damage, and more. Tesco Mobile Protect provides next-day replacement for damaged, lost, or stolen devices to keep customers connected. The insurance covers cracked screens, liquid damage, unauthorised malicious damage, pet damage, use by friends and family, out-of-warranty breakdowns, and cosmetic damage.

Tesco Mobile Protect is administered by Asurion Europe Limited, with the insurer being WDP Limited. Customers can call the Tesco Mobile Protect team on 0345 030 3290, from 8 am to 9 pm on weekdays, 8 am to 8 pm on Saturdays, and 9 am to 6 pm on Sundays and holidays (excluding Christmas Day and Easter Sunday). Calls to 03 numbers cost the same as calls to UK landlines, and calls from landlines and mobiles are included in free or inclusive call packages.

Customers can make claims 24/7 online or through agent channels. There is no limit on the number of claims that can be made, and replacements are sent seven days a week. To make a claim, customers can use the online claims tool or call Tesco's experts on 0345 030 3290.

Regarding Tesco mobile insurance cancellation, customers can cancel their Tesco Mobile Protect insurance at any time. To cancel, customers need to go to insurance.tescomobile.com or call 0345 030 3290. It is worth noting that if customers decide not to get Tesco Mobile Protect for their new phone, their old policy will remain active unless they cancel it. Tesco will send a reminder, allowing customers to decide what action to take.

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