
Western Dental offers a range of medical insurance plans to its team members, including Blue Shield PPO and Kaiser Permanente HMO plans. The Blue Shield PPO plan includes a telemedicine program that provides 24/7 virtual care, allowing members to connect with doctors via video and receive prescriptions for basic medications. Western Dental also offers an EPO plan with Blue Shield of California, which covers in-network doctors and facilities exclusively. Additionally, members enrolled in the Kaiser Permanente HDHP HMO plan can benefit from a Health Savings Account (HSA) to set aside tax-free dollars for qualified health care expenses.
| Characteristics | Values |
|---|---|
| Medical Insurance Plans | Blue Shield PPO, Kaiser Permanente HMO, EPO with Blue Shield of California |
| Telemedicine Program | Yes, through Blue Shield |
| Prescription Drug Benefit Program | Managed by CVS/Caremarks Administrators |
| Annual Deductible Exclusion | Prescription drugs |
| Hospital Indemnity Insurance | MetLife |
| Flexible Spending Accounts | Health Care FSA, Dependent Care FSA |
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What You'll Learn

Western Dental offers three Blue Shield PPO medical plans
For 2021, Western Dental introduced a new service called Heal, which is available to Blue Shield PPO members. Heal allows members to book a doctor's visit to their home. Doctor house calls are available from 8 am to 8 pm, seven days a week.
Western Dental also offers two Kaiser Permanente HMO plans for team members in California. With these plans, members are exclusively covered for in-network doctors and facilities, and they don't need to obtain a referral before seeing an in-network specialist. In addition, Western Dental offers a new EPO plan with Blue Shield of California, which provides similar coverage to the HMO plans but with the added flexibility of being able to use out-of-network providers for a higher out-of-pocket cost.
The prescription drug benefit program at Western Dental is managed by CVS/Caremarks Administrators, and members can register for an online account at www.flexscripts.com. It is important to note that the annual PPO and EPO deductible (Bronze, Silver, and Gold plans) does not apply to prescription drugs.
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Team members in California have Kaiser Permanente HMO plans
Western Dental offers team members in California two Kaiser Permanente HMO plans to choose from. These plans exclusively cover team members for in-network doctors and facilities.
If you are enrolled in a Kaiser Permanente medical plan, you can receive care from a doctor for minor health conditions such as allergies and colds over the phone, at the same cost as a visit to your primary care physician. Kaiser Permanente also offers an HDHP HMO medical plan, which allows you to put money into a Health Savings Account (HSA) to pay for qualified health care expenses. This plan is beneficial for those with chronic diseases, such as diabetes, as it can reduce health care costs for hospitalizations and medications.
In 2021, those not enrolled in the Kaiser Permanente HDHP HMO with HSA Plan could contribute up to $2,700 to cover eligible health care expenses. Additionally, you may contribute up to $5,000 per family in 2021 to cover eligible dependent care expenses ($2,500 if you and your spouse file separate tax returns).
Kaiser Permanente is committed to providing convenient, affordable, and quality care to its members. They understand the connection between oral health and overall health and have partnered with LIBERTY Dental Plan to offer a suite of dental plans, known as Kaiser Permanente Smile, to enhance whole-body wellness. This portfolio includes optional dental benefits and an innovative self-service teledentistry program, allowing members to get prompt care for dental emergencies through virtual visits with licensed dentists.
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Western Dental's EPO plan with Blue Shield of California
Western Dental offers its members three Blue Shield PPO medical plans, alongside two Kaiser Permanente HMO plans for team members in California. Western Dental also provides a new EPO plan with Blue Shield of California, which exclusively covers members for in-network doctors and facilities. This plan does not require a referral before an in-network specialist is seen.
The EPO plan with Blue Shield of California offers a convenient telemedicine program, providing virtual care 24 hours a day, 7 days a week, 365 days a year. This means that members can access care from the comfort of their own homes. Additionally, Blue Shield PPO members can take advantage of 'Heal', a new service that allows members to book a doctor to come to their door. This service is available from 8 am to 8 pm, 7 days a week.
The prescription drug benefit program at Western Dental is managed by CVS/Caremarks Administrators, who offer members a variety of tools to make managing their prescriptions convenient and cost-effective. Members can also register for an online account at www.flexscripts.com. It is important to note that the annual PPO and EPO deductible (Bronze, Silver, and Gold plans) does not apply to prescription drugs.
When selecting a dentist under the EPO plan with Blue Shield of California, members must ensure that their chosen dentist is part of the Blue Shield network. This can be done by selecting a dental network plan under the "Search Dentists" feature on the Blue Shield website. Once a dentist has been selected, members can call the dentist's office to make an appointment, remembering to bring their Blue Shield ID card to the appointment.
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Western Dental's prescription drug benefit program
Western Dental offers a range of tools and programs to help members manage their prescriptions effectively and economically.
For instance, members can register for an online account at www.flexscripts.com to access convenient and cost-effective prescription management. The annual PPO and EPO deductible (Bronze, Silver, and Gold plans) does not apply to prescription drugs.
Western Dental also offers a telemedicine program through Blue Shield, which provides 24/7/365 virtual care. Members can connect with a doctor via video and receive basic prescriptions for a $10 copay. Additionally, Blue Shield members can access the Solera program for free by visiting solera4me.com/bsca and answering a few simple questions. This program offers tools and support for healthy habits and weight loss, potentially reducing the risk of type 2 diabetes.
Furthermore, Western Dental's prescription drug benefit program is integrated with the Kaiser Permanente formulary process. This allows members enrolled in a Kaiser Permanente medical plan to fill their prescriptions at a Kaiser Permanente pharmacy. Short-term medications of up to a 30-day supply and long-term medications of up to a 90-day supply can be obtained through this convenient process. Refills can be ordered online or by calling the number on the prescription label, with the option to receive refills by mail.
It's important to note that Western Dental also offers Flexible Spending Accounts (FSAs) to help members save for eligible health and dependent care expenses. These accounts are managed by Discovery Benefits and can be set up at www.discoverybenefits.com using one's Social Security number as the Login ID.
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Hospital Indemnity Insurance through MetLife
MetLife's Hospital Indemnity Insurance is a supplemental insurance offering that pays you directly—not hospitals or doctors—to cover expenses that result from a hospital visit or unexpected emergency. This insurance is typically a voluntary benefit that’s guaranteed without the need for a medical exam or health questionnaire. It is often provided by your employer, with premiums handled through payroll deductions, and can be taken with you if your employment status changes.
Hospital indemnity insurance pays out regardless of what your medical insurance covers, helping to reduce the financial burden of a hospital stay. For example, it can cover costs like plan deductibles, copays for doctor visits, and extra costs for out-of-network care. It can also help with other expenses that aren't covered by medical insurance, such as groceries, childcare, transportation, and mortgage payments.
The average cost of a three-day hospital stay is around $30,000, and even with medical insurance, unexpected costs can quickly add up. MetLife's Hospital Indemnity Insurance provides a lump-sum payment that you can use however you see fit, helping to reduce the financial impact while you recover. This insurance is especially useful if you have pre-existing conditions, as there may be a limitation for hospital sickness benefits.
It's important to note that MetLife's Hospital Indemnity Insurance is a limited benefit group insurance policy and is not intended to be a substitute for medical coverage. Certain states may require you to have medical coverage to enroll in this additional coverage. Be sure to review the policy details and availability in your state before enrolling.
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Frequently asked questions
Western Dental offers three Blue Shield PPO medical plans.
Western Dental offers three Blue Shield PPO medical plans, two Kaiser Permanente HMO plans, and an EPO plan with Blue Shield of California.
With the EPO plan, you are exclusively covered for in-network doctors and facilities, and you don't need a referral to see an in-network specialist.
Yes, Western Dental offers a prescription drug benefit program managed by CVS/Caremarks Administrators. Members have access to tools that make managing prescriptions convenient and cost-effective.











































