
Zaxby's is a fast-casual restaurant chain that offers its employees a range of benefits, including insurance. The insurance plans offered by Zaxby's include health, vision, dental, and life insurance, but it is not clear if this is available to all employees or only to those in management positions. Some sources indicate that team members or crew members may not receive benefits unless they are part of management, while others suggest that both full-time employees and part-time assistant managers are eligible for insurance. It is always a good idea to clarify the specifics of insurance coverage and eligibility requirements with the employer directly.
| Characteristics | Values |
|---|---|
| Health Insurance | Yes, for full-time basic employees or part-time assistant managers |
| Dental Insurance | Yes, for full-time basic employees or part-time assistant managers |
| Vision Insurance | Yes, for full-time basic employees or part-time assistant managers |
| Life Insurance | Yes, for full-time basic employees or part-time assistant managers |
| Paid Breaks | No |
| Paid Sick Leave | No |
| Flexibility in Shifts | No |
| Time Off | Yes |
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What You'll Learn
- Zaxby's offers health, eye, dental, and life insurance to full-time and part-time employees
- Team members must be part of management to receive health/eye insurance
- Zaxby's ranks joint 23rd out of fast-food restaurants to work for
- Some employees report a lack of flexibility with shifts and time off
- Zaxby's has been penalized for child labor violations

Zaxby's offers health, eye, dental, and life insurance to full-time and part-time employees
Zaxby's, a fast-casual restaurant chain, offers health, eye, dental, and life insurance to its employees. This benefit is available to both full-time and part-time employees, including those in management and crew positions. It is important to note that there may be certain eligibility criteria for insurance plans, and the availability of these benefits could vary depending on the specific Zaxby's location and franchise ownership.
While Zaxby's provides insurance options, there have been reports of challenges in actually receiving these benefits. Some former and current employees have shared that the hours worked do not make up for the lack of pay and benefits. Additionally, there are accounts of employees being deliberately kept from full-time status to deny them benefits. These experiences highlight potential discrepancies between the official benefits offered by Zaxby's and the actual accessibility of these benefits to their employees.
According to reviews, Zaxby's also offers other benefits, such as discounted or free food for employees. The company is also reported to have a culture of giving back to the community and local schools. However, there are mixed opinions about the work environment, with some describing it as toxic, unprofessional, and characterised by favouritism.
In terms of other work benefits, Zaxby's generally provides flexibility in scheduling, with employees reporting that the company works with their personal lives and allows for time off. However, there are also accounts of challenges in changing shifts and a lack of control over preferred work hours. While most employees are paid by the hour, there are concerns about unpaid extra work and a lack of paid sick leave, which is not mandated by all states.
Overall, while Zaxby's offers health, eye, dental, and life insurance as part of their employee benefits package, there may be variations in accessibility depending on the specific location and franchise ownership. Additionally, there are mixed reviews about the work culture and other work benefits, such as paid leave and scheduling flexibility.
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Team members must be part of management to receive health/eye insurance
Zaxby's is a fast-casual restaurant chain that offers its employees certain benefits. One of the benefits that Zaxby's provides is health insurance, but this is not available to all team members. According to some sources, team members must be part of management to receive health and eye insurance. This means that only managers and, in some cases, full-time employees are eligible for these benefits.
There are mixed reviews from current and former employees regarding the availability of health insurance at Zaxby's. Some state that health, eye, dental, and life insurance are offered to full-time basic employees or part-time assistant managers. Additionally, one source mentions that the same insurance plans are offered to both management and full-time crew members who qualify. This suggests that there may be certain criteria that employees must meet to become eligible for insurance benefits.
However, other sources claim that team members don't receive health or eye insurance unless they are part of management. This discrepancy in information could be due to differences in franchise ownership, as Zaxby's locations are franchise-owned. It is possible that some franchise owners choose to offer insurance benefits only to managers to avoid providing benefits to full-time employees.
While Zaxby's ranks 23rd out of fast-food restaurants as a place to work, there are some concerns about the benefits and work culture. In addition to the issue of health insurance, Zaxby's has been criticized for not providing paid sick leave, unpaid breaks, and a lack of flexibility in scheduling. These factors can impact the overall well-being and job satisfaction of employees.
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Zaxby's ranks joint 23rd out of fast-food restaurants to work for
Zaxby's, an American chain of fast-casual restaurants, ranks joint 23rd out of fast-food restaurants to work for. The ranking is based on Breakroom ratings, with 95% of people reporting that they are paid by the hour and 93% of people with changing schedules finding out about shift changes one week or less ahead of time.
Zaxby's was established in March 1990 in Statesboro, Georgia, by childhood friends Zach McLeroy and Tony Townley. The chain has since expanded to over 900 locations, primarily in the Southern United States, with plans for further expansion in states like Maryland. The restaurant is known for its chicken dishes, including Chicken Fingerz, wings, sandwiches, and salads, or "Zalads."
In terms of employee benefits, Zaxby's offers health, vision, dental, and life insurance to full-time basic employees or part-time assistant managers. These benefits, however, are not extended to family members. Additionally, most employees report that they do not receive paid sick leave, which is not required by most states in the US. Paid breaks are also not common, with most employees stating that they do not receive compensation for their break time.
Despite this, Zaxby's ranks relatively high among fast-food restaurants as a place to work. The company's culture of giving back to the community and local schools, flexible scheduling, and opportunities for career advancement may contribute to its appeal as an employer.
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Some employees report a lack of flexibility with shifts and time off
Zaxby's offers health, eye, dental, and life insurance to full-time basic employees and part-time assistant managers. However, some employees have reported a lack of flexibility with shifts and time off.
Indeed, some employees have complained about a lack of control over their shifts, with 40% reporting that they don't have enough say in which shifts they work. Additionally, 47% of employees find it challenging to change shifts, even in emergencies or with advance planning.
The issue of time off is also a concern, as some employees report difficulty in obtaining it. This lack of flexibility can be challenging for those balancing work with their personal lives.
Furthermore, while Zaxby's provides insurance, there are reports that it is only accessible to management and full-time employees. Team members who are not part of management may not receive the same benefits, including health and eye insurance. This discrepancy in access to benefits between management and team members can be a source of dissatisfaction for employees.
To improve employee satisfaction and work-life balance, Zaxby's could consider enhancing shift flexibility and ensuring equitable access to benefits for all employees, regardless of their position. Providing paid sick leave, which is currently unavailable to most employees, would also be a step towards creating a more supportive work environment.
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Zaxby's has been penalized for child labor violations
Zaxby's, a fast-food chain with over 900 locations in 17 states, has been penalized multiple times for child labor violations. In 2022, the US Department of Labor found that two Georgia Zaxby's franchise locations, operated by Encore Foods Inc., endangered young workers and violated child labor and overtime laws. The investigation found that 15-year-old employees were allowed to operate deep fryers, which is an occupation violation for minors under 16. The employer also permitted these minors to work beyond the legally allowed hours during the school year. As a result, Encore Foods paid a civil money penalty of $15,533 and $1,907 in back wages for 10 workers.
In a separate incident in 2023, the US Department of Labor investigated another Zaxby's franchise in Georgia, operated by Mcdreams Enterprises Inc., and found similar child labor violations. The investigation revealed that 19 underage employees, aged 14 and 15, were allowed to work outside of legally permitted hours. Specifically, they worked during school hours, more than three hours on a school day, and before 7 a.m. or after 7 p.m., exceeding the maximum allowed hours per week. Additionally, 15-year-old employees were permitted to operate deep fryers, posing a safety risk. Mcdreams Enterprises was fined $15,979 in civil penalties and paid $1,177 in back wages and liquidated damages to two employees.
These incidents highlight the importance of employers in the restaurant industry complying with child labor laws and prioritizing the safety and well-being of minor-aged workers. To prevent future violations, the Department of Labor's Wage and Hour Division provides resources and webinars to educate employers, minor workers, parents, and other stakeholders about their rights and obligations under federal child labor laws.
Regarding medical insurance, Zaxby's does offer health insurance to its employees, including vision, dental, and life insurance options. These benefits are available to both full-time basic employees and part-time assistant managers. However, it is important to note that the insurance is not intended to cover family members, only the individual employee.
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Frequently asked questions
Yes, Zaxby's provides health insurance to its employees. This includes vision and dental insurance. However, some report that only management receives health insurance.
Zaxby's provides health, vision, and dental insurance. They also provide life insurance.
Part-time assistant managers are eligible for insurance benefits. However, some sources indicate that employees must wait a year to receive benefits.
Yes, full-time employees are eligible for insurance benefits. The same insurance plans are offered to both management and full-time crew members.
Zaxby's does not provide paid sick leave. 96% of employees report that they would not get paid if they were sick but scheduled to work.











































