Haven Life Insurance Agency, LLC (Haven Life) is a customer-centric life insurance company that was founded in 2014. It is wholly owned by Massachusetts Mutual Life Insurance Company (MassMutual) and is based in New York's Flatiron District, with a second office in downtown Boston. Haven Life offered two types of term life insurance: Haven Simple and Haven Term. Haven Life is no longer accepting new applications for its life insurance products, but existing policies will continue to be administered and serviced by MassMutual. The company has received recognition for its employee culture and benefits, ranking highly on Built In NYC's Best Places to Work List in 2021.
Characteristics | Values |
---|---|
Company Name | Haven Life Insurance Agency, LLC |
Type | Digital insurance agency |
Founded | 2014 |
Parent Company | Massachusetts Mutual Life Insurance Company (MassMutual) |
Location | Headquartered in New York's Flatiron District with a second office in downtown Boston |
Number of Employees | Over 300 |
Products Offered | Term life insurance, disability income insurance |
Policy Types | Haven Simple, Haven Term |
Coverage Range | $25,000 to $3 million |
Term Range | 5 to 30 years |
Age Limit | Up to 55 or 64 years of age depending on the policy |
Medical Exam Required | Yes for Haven Term, No for Haven Simple |
Customer Reviews | 4.8/5 stars on Trustpilot |
Awards | Ranked #2 on Built In NYC's Best Places to Work List, NAILBA ID Twenty Award, Best Insurtech by Benzinga |
What You'll Learn
Haven Life is no longer accepting new applications
Existing Haven Life policyholders can rest assured that their policies remain unchanged and will continue to be administered and serviced by MassMutual or its subsidiary C.M. Life. In the coming months, all Haven Life accounts will be transitioned to MassMutual, ensuring continuity of coverage.
Haven Life was a startup insurance company that offered an easy and affordable way to buy high-quality term life insurance online. The company was unique as it was owned by and issued policies from MassMutual, a highly-rated legacy insurance company. However, Haven Life faced challenges similar to those faced by the direct-to-consumer life insurance industry, including a lack of widespread customer adoption and high customer acquisition costs.
As a result of this decision, those seeking life insurance will need to explore alternative options and companies. While this may be disappointing news for prospective customers, it is important to remember that there are other reputable insurance providers in the market who can meet their needs. It is always recommended to shop around and compare different companies' offerings to find the best fit.
For those who were considering Haven Life, it is advisable to research and reach out to other insurance providers to ensure continued financial protection for themselves and their families. While this transition may be unexpected, it is essential to prioritize securing the necessary coverage through alternative means.
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Haven Life's term life insurance products
Haven Life is no longer accepting new applications for its term life insurance products. However, prior to this development, the company offered two types of term life insurance: Haven Simple and Haven Term.
Haven Simple was designed for individuals aged 20 to 55, with coverage amounts ranging from $25,000 to $1 million and term limits of 5, 10, 15, or 20 years. Haven Simple policies could be purchased online after completing a short series of questions, and coverage began as soon as the first payment was approved.
On the other hand, Haven Term was available to individuals up to the age of 64, with coverage amounts of up to $3 million. This policy offered term limits of 10, 15, 20, 25, or 30 years. Haven Term policies could also be applied for online, but some applicants were required to undergo a medical exam for approval.
Both Haven Simple and Haven Term offered a guaranteed, tax-free death benefit, payable to beneficiaries in a lump sum, provided that the policy was current and premiums were paid on time.
In addition to these term life insurance products, Haven Life also offered disability income insurance and annuities to help protect individuals and their loved ones financially.
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Haven Life's customer-centric approach
Haven Life Insurance Agency, LLC, is a customer-centric life insurance innovator backed and wholly owned by Massachusetts Mutual Life Insurance Company (MassMutual). Haven Life is committed to delivering exceptional products, delightful purchasing experiences, and meaningful moments of service to the modern life insurance customer.
Haven Life offers an easy and simple way to buy high-quality, affordable term life insurance online. The company offered two types of term life insurance: Haven Simple and Haven Term. Haven Simple policies could be purchased online after answering a short series of questions. No medical exam was required, and coverage began as soon as the payment was approved. Haven Term policies could also be applied for online, although medical exams may have been required for some applicants before approval. Haven Life's term life insurance options were available in all 50 states and the District of Columbia.
Haven Life's dedication to its customers extends beyond its products and services. The company has been recognized as one of the Best Workplaces in Financial Services & Insurance by Great Place to Work and Fortune. This recognition is based on survey responses from employees, with 98% of Haven Life's employees stating that it is a great place to work. The company's values, ethical business practices, and commitment to its employees contribute to a positive culture that ultimately translates into better service for its customers.
While Haven Life is no longer accepting new applications, existing policies issued by MassMutual or its subsidiary C.M. Life will continue to be administered and serviced by MassMutual.
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Haven Life's workplace culture
Haven Life's culture is geared towards smart, collaborative people who are creative, professional, and kind. The company encourages a culture of learning and innovation, utilising open-source, cutting-edge technology to tackle complex problems. Haven Life is committed to delivering exceptional products and meaningful moments of service to its customers.
The company offers competitive pay, a bonus program, four weeks of paid vacation and sick time, ten paid company holidays, and summer Fridays. Additionally, employees receive health, vision, dental, and life insurance, a paid gym membership, and snacks. Haven Life also provides 401(k) matching up to 5%, demonstrating their commitment to helping employees build a secure financial future.
Haven Life's parent company, MassMutual, provides stability and allows the company to offer attractive perks and benefits. The company's management is described as honest and ethical, and employees are given the resources and equipment needed to do their jobs effectively. Haven Life's facilities contribute to a positive working environment, and the company culture values diversity and collaboration.
Overall, Haven Life's workplace culture is focused on innovation, employee satisfaction, and delivering exceptional service to its customers. The company's benefits and perks, combined with its commitment to diversity and collaboration, have earned it recognition as one of the best places to work.
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Haven Life's parent company, MassMutual
Haven Life is no longer accepting new applications for its life insurance products. Existing policies will continue to be administered and serviced by its parent company, MassMutual, and its subsidiary, C.M. Life Insurance Company. MassMutual is one of the oldest insurers in the United States, having been in business since 1851. The company has a strong financial track record and is rated A++ by A.M. Best for its superior financial strength and claims-paying ability.
MassMutual acquired Haven Life in 2014, leveraging Haven's digital-first approach to reach new customers. Haven Life offered an online platform for customers to purchase high-quality, affordable term life insurance with a seamless application experience and same-day approval. The company's insurance policies were issued by MassMutual and C.M. Life, with policies available in all 50 states and Washington, D.C.
Haven Life's partnership with MassMutual allowed it to combine the personal touch of a startup with the proven track record of an established insurer. This collaboration provided customers with an innovative, user-friendly approach to life insurance, while also ensuring financial stability and dependability.
While Haven Life is no longer selling policies, MassMutual continues to offer its own life insurance products and remains committed to providing insurance and protection services to its customers.
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Frequently asked questions
Haven Life Insurance Agency LLC is a life insurance startup that offers an easy and affordable option for buying term life insurance online. The company is dedicated to transforming the typically time-consuming and confusing process of applying for life insurance into one that is easier, faster, and better.
No, Haven Life is no longer accepting new applications. However, there is no change to existing policies, which will continue to be administered and serviced by MassMutual.
Haven Life offers term life insurance coverage and disability income insurance.
Haven Life is committed to delivering delightful purchasing experiences and meaningful moments of service. The company utilizes a combination of modern technology and people-powered support to address customer needs.