
Medicaid is a government-run insurance program that provides free or low-cost health coverage to Americans with low incomes, including families and children, pregnant women, elderly people, and people with disabilities. While dental health is an important part of overall health, dental coverage is not provided to all Medicaid recipients. States are required to provide dental benefits to children covered by Medicaid, but they choose whether to extend dental benefits to adults. If you are a Medicaid recipient and want to change your dental insurance, you can contact the State at 1-877-254-1055 for more information about enrollment in dental plans.
How do I change my Medicaid dental insurance?
| Characteristics | Values |
|---|---|
| Dental plan changes | Formal business review by the health plan |
| Notification of changes | Provided by the health plan |
| Enrollment requirements | Enrollment with Texas Medicaid is required before contracting with any health plan |
| Revalidation | Required periodically with reminders sent by mail |
| Contracting with a new health plan | Contact the Managed Care Organization (MCO) and Dental Maintenance Organization (DMO) Provider Services |
| Enrollment in dental plans | Required for all Medicaid recipients |
| Coverage for ongoing treatment | Dental plans cover ongoing treatment for up to 90 days after a new plan's start date if authorized prior to enrollment |
| Coverage for active orthodontia services | Services last until the completion of care, extending beyond the 90-day period |
| Children's dental coverage | States are required to provide dental benefits to children covered by Medicaid and CHIP |
| Adult dental coverage | States have flexibility in determining dental benefits for adult enrollees with no minimum requirements |
| Dental periodicity schedule | Required to be developed by each state in consultation with recognized dental organizations |
| Referral to a dentist | Required for every child according to the state's periodicity schedule and at medically necessary intervals |
| Oral Health Initiative (OHI) | Established by CMS in 2010 to improve children's access to preventive dental care |
| State participation in OHI | 25 states have submitted State Oral Health Action Plans (SOHAPs) |
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What You'll Learn

Enrolling in a new dental plan
If you are looking to enroll in a new dental plan, the first step is to contact your state's Medicaid program. Each state has its own set of rules and regulations regarding dental coverage, so it is essential to familiarize yourself with the specific guidelines in your state. You can find this information on your state's official website or by contacting their customer support. Some states, like Texas, require providers to be enrolled with the state Medicaid program before contracting with any health plan.
Once you have determined your state's requirements, you can proceed to select a dental plan that suits your needs. Consider factors such as the participating dental providers, the benefit packages offered, and the cost of coverage. It is worth noting that states are required to post a listing of all participating Medicaid and CHIP dental providers and benefit packages on InsureKidsNow.gov, so this can be a helpful resource during your research.
After selecting your preferred dental plan, you will need to enroll. This typically involves completing an enrollment application, which may be done online or through a paper form. Be prepared to provide personal information, such as your name, date of birth, and Social Security number, as well as any relevant documentation regarding your current Medicaid coverage.
Keep in mind that there may be specific enrollment periods during which you can sign up for a new dental plan. These enrollment periods can vary by state, so be sure to check with your state's Medicaid program to avoid missing any deadlines. Additionally, if you experience certain qualifying life events, such as losing health coverage, moving, or having a baby, you may be eligible for a Special Enrollment Period outside of the regular enrollment window.
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Ongoing treatment coverage
If you are in the middle of an ongoing course of treatment and you change your Medicaid dental insurance, your previous plan must continue to cover your treatment for up to 90 days after the start date of your new plan. This is known as continuity of care. If you are receiving active orthodontia services, your previous plan must continue to cover your treatment until the completion of care.
It is important to note that each state has different requirements for dental benefits provided to adult Medicaid enrollees. While all Medicaid recipients are required to enroll in a dental plan, states have the flexibility to determine the specific dental benefits offered to adults. There are no minimum requirements for adult dental coverage. To find out the specific dental benefits provided by your state, you can visit the InsureKidsNow.gov website, which lists all participating Medicaid and CHIP dental providers and benefit packages.
If you are a resident of Texas, you can refer to the Texas Health and Human Services website for information on health and dental plan changes. Texas performs a formal business review every few years, which may result in changes to the service areas offered by health plans. If a plan is leaving a service area, enrollees will be notified by the health plan directly. To enroll in a new health plan, individuals must first be enrolled with the Texas Medicaid program and then complete the contract and credentialing application with the desired health plan.
If you have children enrolled in Medicaid, it is important to know that states are required to provide dental benefits to these children. This is ensured through the Early and Periodic Screening, Diagnostic and Treatment (EPSDT) benefit. A referral to a dentist is mandatory for each child, following the periodicity schedule set by the state. Dental services for children must include diagnostic, preventive, and treatment services, and they must be provided at intervals that meet reasonable standards of dental practice.
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Dental coverage for children
Dental health is an important part of overall health, and it is important to ensure that children have access to dental care to prevent oral health issues and maintain good oral hygiene.
Medicaid provides dental coverage for children, and states are required to provide dental benefits to children covered by Medicaid and the Children's Health Insurance Program (CHIP). This is known as the Early and Periodic Screening, Diagnostic and Treatment (EPSDT) benefit, which is a comprehensive set of health care services, including screening, vision, hearing, and dental services. States must also cover any services deemed necessary to correct or improve a child's physical or mental health condition. This means that dental services must be provided at intervals that meet reasonable standards of dental practice and medical necessity.
The Center for Medicaid and CHIP Services has hosted webinars and initiatives to support states in improving access to dental services for children enrolled in these programs. States have the flexibility to determine the specific dental benefits provided, but all Medicaid recipients must be enrolled in a dental plan. This includes children, who are entitled to dental services under EPSDT.
It is worth noting that rates of dental service use among children enrolled in Medicaid or CHIP vary substantially by state, with rural areas generally experiencing lower rates of dental care access and utilization. Additionally, low-income children and people of color are more likely to experience oral health problems and face barriers in accessing dental care.
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Dental coverage for adults
Dental health is an important part of overall health. While Medicaid coverage for children is mandatory in all states, adult dental coverage is not. States have the flexibility to determine what dental benefits are provided to adult Medicaid enrollees, and there are no minimum requirements.
Some states, such as Connecticut, Kansas, Minnesota, Nebraska, Utah, and West Virginia, have taken steps to improve dental coverage for adults. For example, effective January 1, 2024, Connecticut Medicaid covers certain periodontal services for qualifying members aged 21 and older with treatable periodontal disease. Similarly, Kansas is anticipated to begin providing dental exam and cleaning coverage around July 1, 2024.
Minnesota has two different dental benefit sets for Medicaid enrollees: one for pregnant adults and children under 21, who receive extensive benefits, and another for non-pregnant adults. Nebraska covers a wide range of dental services for Medicaid adult beneficiaries but has an annual benefit maximum of $750, which some have found insufficient.
Utah is in the process of updating its Medicaid adult dental benefit. As of March 2023, it provides coverage for diagnostic, preventive, endodontic, prosthodontic, and extraction services to specific vulnerable groups. If its waiver is approved by the Centers for Medicare and Medicaid Services (CMS), this coverage will be expanded to all Medicaid adult beneficiaries.
The CMS is committed to improving access to dental and oral health services for Medicaid enrollees. In 2010, it established the Oral Health Initiative (OHI) to enhance children's access to preventive dental care. Since then, there have been increases in Medicaid enrollment among adults and expansions of dental benefits for adults in certain states.
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Contacting providers
If you are enrolled in a Texas Medicaid program and want to contract with a new health plan, you can find the contact information on the Managed Care Organization (MCO) and Dental Maintenance Organization (DMO) Provider Services Contact Information page. You can then contact them to complete their contract and credentialing application.
If you are in Florida, you can contact the State at 1-877-254-1055 for more information about enrollment in dental plans.
If you are enrolled in Medicaid and CHIP, you can find a listing of all participating dental providers and benefit packages on InsureKidsNow.gov.
If you are unsure about which health plan to choose, you can contact the Medicaid program in your state for more information. They will be able to provide you with information about the different plans available and help you choose the one that best suits your needs.
It is important to note that all Medicaid recipients, whether they are getting services through straight Medicaid or a MMA plan, are required to enroll in a dental plan. This includes medically needy and iBudget recipients.
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Frequently asked questions
You can change your Medicaid dental insurance by contacting your state Medicaid agency. Each state has different requirements and procedures for changing dental insurance, so it is important to review your state's specific guidelines.
The process for changing Medicaid dental insurance may vary depending on your state and your specific circumstances. In general, you will need to enroll in a new plan and provide any necessary documentation to support your changes.
No, there are specific periods when you can change your Medicaid dental insurance. The open enrollment period typically occurs yearly from November 1 to January 15. Outside of this period, you may be able to change your insurance if you qualify for a Special Enrollment Period due to certain life events such as losing health coverage, moving, or having a baby.
If your current dental plan is leaving your service area, you will be notified by the health plan. You can then choose to enroll in a new plan that serves your area. You can find updates about service area changes and new plans on your state's Medicaid website or by contacting the Managed Care Organization (MCO) and Dental Maintenance Organization (DMO) for more information.
Dental coverage for children is standardized across states, so your child's coverage should remain consistent as long as they are enrolled in Medicaid. States are required to provide dental benefits to children covered by Medicaid, and dental services must be provided at regular intervals according to recognized dental practices.











































