Alyssa Lane
If you have lost your job through no fault of your own, you may be eligible for unemployment insurance benefits in Oregon. The Oregon Employment Department manages these benefits, which are available to all workers in the state, including federal employees and veterans. To apply, you must create an account on the department's online system, Frances Online, and submit your weekly claims. You will receive a letter in the mail informing you of your eligibility status and the amount of money you can expect to receive. While Oregon's unemployment insurance tax rates have remained stable in recent years, the rate you pay will depend on how long your business has been open.
| Characteristics | Values |
|---|---|
| Who is eligible for unemployment insurance benefits in Oregon? | Federal employees, veterans, and all workers in Oregon are eligible for benefits when they lose their job through no fault of their own. |
| How to file a claim | File a claim online on Frances Online or by calling the automated Weekly Claim Line at 800-982-8920. |
| What is the process after filing a claim? | After filing a claim, the Oregon Employment Department will review it to determine eligibility. If eligible, you will receive a letter informing you of the amount of money you will receive and further steps. |
| How to receive benefits | To receive benefits, you must file a weekly claim every week, reporting your hours and earnings for any work done that week. |
| Who pays for unemployment insurance in Oregon? | Employers pay unemployment insurance payroll tax up to a certain income level per employee, which is $54,300 in 2025. |
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What You'll Learn
Eligibility criteria for unemployment insurance in Oregon
To be eligible for unemployment insurance benefits in Oregon, you must meet specific criteria. Firstly, you must have worked a minimum number of hours or earned a certain amount in your base year to establish a valid claim. In Oregon, your base year is typically a 12-month period within the prior 18 months. During this time, you must have worked for a covered employer for at least 500 hours or earned at least $1,000. Your weekly benefit amount is calculated as 1.25% of your total base year gross earnings, subject to minimum and maximum thresholds set by Oregon law.
Secondly, you must satisfy weekly eligibility criteria to continue receiving benefits. This includes confirming that your unemployment status is due to a lack of work, demonstrating your ability and availability for work, and actively seeking employment. You are considered unemployed if you work less than 40 hours per week and earn less than your weekly benefit amount. It is important to note that you must file weekly claims, even while waiting for the approval of your initial claim.
Additionally, federal employees and veterans are eligible for benefits when they lose their jobs through no fault of their own. However, they must provide specific documentation to determine their earnings and eligible benefits.
Oregon also offers the Training Unemployment Insurance (TUI) program, which allows eligible individuals who have lost their jobs and are unlikely to return to their previous industries to attend school while receiving unemployment benefits. This program removes the work search requirement for approved participants.
To determine your eligibility, you can take an eligibility quiz on the Oregon Employment Department's website or submit a claim for review.
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Calculating your weekly benefit amount
To calculate your weekly benefit amount for unemployment insurance in Oregon, you must first file a claim. This can be done online through Frances Online, the Oregon Employment Department's online system for unemployment insurance benefits. It is mobile-friendly and available in English and Spanish.
After creating a Frances Online account, you can submit your initial claim application. You will then receive a letter in the mail informing you of whether or not you are eligible for unemployment insurance benefits, along with how much money you can expect to receive if eligible. Most applications are reviewed within a week.
To calculate your weekly benefit amount, the Oregon Employment Department will consider your gross wages, or the amounts earned before taxes were withheld. You may use pay stubs and/or W2 forms to determine your wages. If using a W2 form, you must convert the yearly amount reported into quarterly amounts.
It is important to note that to continue receiving benefits, you must file a weekly claim, even if you are still waiting to hear back about your initial claim approval. If your initial claim is approved, you will receive money for all past weeks that you were eligible if you filed your weekly claims for those weeks.
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Registering for employment services
To register for employment services in Oregon, you will need to create an account on Frances Online, the Oregon Employment Department's online system for unemployment insurance benefits. After creating an account, you can submit your weekly claims.
Most people are required to register for employment services after filing an initial application for benefits. If you live in Oregon or near Oregon but commute to work in the state, you will need to register on iMatchSkills, Oregon's largest job database, and then meet with WorkSource Oregon staff one-on-one (either online or in person) to complete a reemployment orientation.
WorkSource Oregon is a free career centre that helps job seekers find and keep a job that matches their skills, interests, and abilities. They also help employers provide accommodations. Services include workshops on resumes, interviewing, networking, soft skills, applying for state jobs, and more. WorkSource Oregon also helps job seekers explore and pay for their options for further education or training. This includes earning an industry-recognized certificate in fields like flagging, forklift operation, CPR/first aid, OSHA 10/30, food handling, and alcohol serving, among others. WorkSource also offers apprenticeships that allow job seekers to get work experience and an education while earning a family wage in fields like healthcare, IT, manufacturing, construction, and more.
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Filing a weekly claim
To file a weekly unemployment insurance claim in Oregon, you must first create an account on Frances Online, the Oregon Employment Department's online system for unemployment insurance benefits. After creating an account, you can submit your weekly claims using Frances Online. You can also use Frances Online to see what is happening with your claim.
To request waiting week credit, wait until the Sunday after you send your initial claim application. Then, use Frances Online and select the "File now" link, or call the automated phone system to file your weekly claim for benefits between 11:59 p.m. on Saturday and midnight on Sunday. You can file for weekly benefits every week you are unemployed or earning less than your weekly benefit amount.
Until you claim at least one week of benefits, no payments or decisions will be made on your claim, and you cannot satisfy your waiting week requirement. It is important to file your weekly claims even if you don't know if your initial claim has been approved yet. If you are eligible for benefits, the Employment Department may grant you benefits for all the past weeks for which you were eligible, as long as you filed your weekly claims.
If you are unable to use Frances Online, you can still file your weekly claim by phone. The weekly claim phone line is available 24 hours a day, seven days a week. This line is automated, meaning you don't have to wait for a live representative to answer. After dialing the toll-free number, you can press a number to answer the weekly claim questions in your preferred language. Press 1 for English, 2 for Spanish, 3 for Russian, 4 for Vietnamese, or 5 for Cantonese.
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Identity verification
You can verify your identity in several ways, including:
- At a U.S. Postal Service Post Office near you. You must sign up for a Frances Online account before you can verify your identity at a Post Office. After signing up, you have seven days to complete in-person verification at a USPS Post Office.
- With a trained professional from WorkSource Oregon, either in person or online. You will need to provide identification documents, and they will help you develop a plan for your career goals.
- Online through your Frances Online account. You may be asked to verify your identity after completing your initial claim. You may receive a letter with a one-time passcode or a request for additional information.
USPS has more information about acceptable forms of identification on its website. Some acceptable forms of identification include:
- Driver's license (or learner's permit) from a U.S. state or territory (including expired licenses within the last 12 months)
- Other government-issued photo ID (must be a permanent document with a photo; military IDs and temporary or paper documents are not accepted)
- State-issued photo ID (including expired ID within the last 12 months)
- U.S. passport (must be signed)
- U.S. Permanent Resident Card (I-551)
It's important to note that the method you choose to verify your identity will not affect your eligibility to receive benefits.
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Frequently asked questions
To file for unemployment insurance in Oregon, you must first create an account on Frances Online, the Oregon Employment Department's online system for unemployment insurance benefits. After creating an account, you can submit your initial claim and weekly claims using Frances Online.
To be eligible for unemployment insurance benefits in Oregon, you must have lost your job through no fault of your own. Most applicants will receive a letter informing them of their eligibility, how much money they can expect to receive, and the next steps in the process.
The weekly benefit amount is calculated based on gross wages (amounts earned before taxes were withheld) paid to the claimant in the previous quarters. Wages can be determined using pay stubs and/or W2 forms.
In 2025, new employers in Oregon will pay an unemployment insurance rate of 2.4%, the same rate as in 2024. Businesses open for a year or more pay a variable rate based on the previous year's demand for the fund.
