
If you suspect insurance fraud in Illinois, you can report it to the National Insurance Crime Bureau (NICB) by calling the NICB Hotline at 800.TEL.NICB (800.835.6422). The hotline is staffed Monday through Friday from 7 a.m. to 8 p.m. CST. Alternatively, you can submit a complaint to the Illinois Department of Insurance by calling (312) 814-2420 or by visiting their website. Cell phone users can also text the keyword FRAUD followed by their tip to TIP411 (847411) or download the NICB Fraud Tips app to quickly send in a tip and receive a response.
| Characteristics | Values |
|---|---|
| NICB Hotline | 800.TEL.NICB (800.835.6422) |
| NICB Hotline working hours | Monday to Friday, 7 a.m. to 8 p.m. CST |
| Cell phone text | FRAUD to TIP411 (847411) |
| iPhone or iPad | Download the NICB Fraud Tips app |
| Illinois Department of Insurance address | 115 S. LaSalle Street, 13th Floor Chicago, IL 60603 |
| Illinois Department of Insurance phone number | (312) 814-2420 |
| Illinois Department of Insurance address | 320 W. Washington St. |
| Consumer Fraud Helpline (Chicago) | 1-800-386-5438 |
| Consumer Fraud Helpline (Springfield) | 1-800-243-0618 |
| Consumer Fraud Helpline (Carbondale) | 1-800-243-0607 |
| Relay service for hearing or speech disabilities | 7-1-1 |
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What You'll Learn

Report to the NICB website or hotline
If you believe insurance fraud is being or has been committed, you can report it via the NICB website or hotline. The NICB (National Insurance Crime Bureau) is a non-profit organization that focuses on preventing insurance fraud and vehicle theft through data analytics, investigations, and criminal referrals.
The NICB Fraud Tips website allows you to submit a report quickly and easily. You can include details about the suspected fraud and your contact information if you wish to be contacted for further details. Additionally, iPhone or iPad users can download the NICB Fraud Tips app to facilitate the reporting process and enable quick communication with NICB staff.
Another option is to call the NICB Hotline at 800.TEL.NICB (800.835.6422). The hotline is staffed from 7 am to 8 pm, Monday through Friday (CST). When calling, you will be connected to a representative who can take down the details of the suspected fraud and answer any questions you may have about the reporting process.
For those who prefer texting, you can send the keyword "FRAUD" along with your tip to TIP411 (847411). This service provides a convenient and discreet way to report suspected insurance fraud directly from your cell phone. No matter which method you choose, your report will be treated confidentially, and you can choose to remain anonymous if you prefer.
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File a complaint with the Illinois Attorney General
If you suspect insurance fraud and wish to file a complaint with the Illinois Attorney General, there are several ways to do so. The Consumer Protection Division of the Illinois Attorney General's office assists those who have been victimized by fraud, deception, or unfair methods of competition.
The preferred method for filing a complaint is through an online submission. However, if you require a physical form, you can download, print, and complete the form before mailing it back. The Attorney General's office also provides a list of legal aid referrals or contact information for the Illinois State Bar Association if you need a lawyer.
The Health Care Bureau of the Attorney General's office assists with problems related to healthcare, and mediators work with insurance companies to settle disputes. Additionally, the Charitable Trust Bureau handles complaints regarding charitable organizations if Illinois residents believe there has been financial misconduct or misuse of charitable assets.
The Civil Rights Bureau enforces civil rights laws, investigates complaints of discrimination in various areas, and works to strengthen these laws through community outreach. The Franchise Bureau provides information about franchises to the public, and if violations or withholding of information are suspected, complaints can be filed with the Attorney General's office.
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Contact the Illinois Department of Insurance
If you suspect insurance fraud and want to report it to the Illinois Department of Insurance, you can do so by contacting their office. The Illinois Department of Insurance is located at 115 S. LaSalle Street, 13th Floor, Chicago, IL 60603. You can reach them by phone at (312) 814-2420.
When you contact the Illinois Department of Insurance, it's important to provide as much detailed information as possible about the suspected fraud. This includes any relevant documents, communications, or evidence that may support your claim. You can also submit a complaint against a company or producer with the DOI. Rest assured that your complaint will be kept confidential and will not be released to anyone other than the parties directly involved in the issue.
Additionally, if you prefer to remain anonymous when reporting insurance fraud, Illinois offers several options. You can report fraud by calling the NICB Hotline at 800.835.6422, which is staffed from Monday to Friday, 7 a.m. to 8 p.m. CST. Alternatively, you can send a text message with the keyword "FRAUD" and your tip to TIP411 (847411). iPhone or iPad users also have the option to download the NICB Fraud Tips app to easily send in tips and receive responses.
Remember, insurance fraud is a serious offence, and it's important to take action if you suspect any deceptive or fraudulent activities. By reporting your concerns to the Illinois Department of Insurance, you can help protect the rights of consumers and ensure fair practices in the insurance industry.
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Submit a complaint with the DOI
If you wish to submit a complaint with the Department of Insurance (DOI) in Illinois, you can do so by phone, mail, or online.
The Illinois Department of Insurance can be reached by phone at (312) 814-2420 or by mail at:
Illinois Department of Insurance
115 S. LaSalle Street, 13th Floor
Chicago, IL 60603
You can also submit a complaint against a company or producer with the DOI online. Complaints are treated as confidential records and will not be released to any person or organization except the policyholder, insured, or enrollee who originated the complaint.
If you've been victimized by fraud, deception, or unfair methods of competition, you may also be able to get assistance from the Consumer Protection Division of the Illinois Attorney General's office. This office provides informal dispute resolution programs for consumers with complaints concerning their purchases and health care. The Attorney General's Health Care Bureau can also assist with problems related to health care, and mediators can work with insurance companies to settle disputes.
Additionally, if you wish to report insurance fraud specifically, you can do so through the NICB website or hotline. The NICB Hotline number is 800.TEL.NICB (800.835.6422) and is staffed Monday through Friday from 7 a.m. to 8 p.m. CST. You can also text the keyword "FRAUD" and your tip to TIP411 (847411) or download the NICB Fraud Tips app on iPhone or iPad to easily send in a tip and get a response.
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Text the NICB Fraud Tips number
If you suspect insurance fraud and want to report it via text message in Illinois, you can do so by texting the NICB (National Insurance Crime Bureau) Fraud Tips number. This service allows you to send in tips and receive responses anonymously and securely.
To text the NICB Fraud Tips line, simply text the keyword "FRAUD" along with your tip information to TIP411 (847411). This number is dedicated to receiving tips about suspected insurance fraud and is separate from the NICB Hotline number, which is meant for calling in tips.
Using the text-to-report option is straightforward and user-friendly. You can include as many details as possible in your text to provide valuable information about the suspected fraud. Describe the situation, the parties involved, and any relevant dates, locations, or other pertinent details. Remember that the more specific your information is, the more useful it can be in detecting and preventing insurance fraud.
Additionally, if you are an iPhone or iPad user, you can further streamline the process by downloading the NICB Fraud Tips app. This application is designed to make it quick and convenient to send in your tips. With the app, you can easily provide information and stay anonymous while contributing to the fight against insurance fraud.
By utilizing the text-to-report option or the NICB Fraud Tips app, you can play a crucial role in combating insurance fraud in Illinois. Your reports can help protect others from becoming victims and ensure fair practices within the insurance industry. Remember, even if you're unsure, it's always worth speaking up and letting the authorities determine the validity of your concerns.
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Frequently asked questions
Insurance fraud occurs when someone intentionally deceives an insurance company about an insurance matter to receive money or other benefits that are not rightfully theirs.
To report insurance fraud in Illinois, contact the Illinois Department of Insurance Workers' Compensation Fraud Unit on 877-923-8648.
Violators are subject to fines of between $5,000 and $10,000 and damages of three times the amount of each claim.
Yes, you can remain anonymous when reporting insurance fraud. Fraud bureaus invite citizens to phone in with hot tips about suspected scams, and some also allow you to report scams via their websites.
Examples of insurance fraud include padding your insurance claim by adding extra items that were not originally part of your inventory, submitting a false claim, using deception to obtain health care benefits, and employing recruiters to procure clients or patients who will submit insurance claims.




























