
The 704 area code, which covers the city of Charlotte, North Carolina, and several other surrounding cities, has been associated with a high volume of spam and scam calls. Health insurance calls, for example, make up 6.06% of reported spam calls from this area code. If you're receiving unwanted calls from this area code, there are several steps you can take to protect yourself, including signing up for the National Do Not Call Registry, downloading mobile phone security apps, and blocking calls from unknown numbers.
| Characteristics | Values |
|---|---|
| Area code | 704 |
| Location | Charlotte, North Carolina |
| Time zone | EDT (UTC-04:00) |
| Scam types | Auto Warranty, Medicare Medicaid, Health Insurance, Medical Devices, Mortgage Loans, One-ring scam |
| Cities with most complaints | Charlotte, Salisbury, Gastonia, Matthews |
| Action to take | Don't pick up, look up the number, block unwanted calls, sign up for the National Do Not Call Registry, report to authorities |
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What You'll Learn

Register with the National Do Not Call Registry
If you are tired of receiving unwanted calls from the 704 area code, registering with the National Do Not Call Registry can be a helpful step. This registry is a list that informs registered telemarketers about the numbers they are not supposed to call. It is important to understand that this registry does not block calls, but it can help reduce the number of telemarketing calls you receive.
The National Do Not Call Registry is a useful tool for consumers who want to reduce the number of unwanted sales and telemarketing calls they receive. By registering your phone number, you can stop most legitimate companies from calling you. However, it's important to note that this registry won't prevent calls from scammers or charities, and you may still receive calls from companies you've recently done business with or given written permission to call you.
To register your personal phone number with the National Do Not Call Registry, you can visit DoNotCall.gov or call 1-888-382-1222 from the phone you want to register. There is no cost to register, and you can register up to three phone numbers at once online. If you need to register more phone numbers, simply repeat the registration process. For TTY, you can call 1-866-290-4236.
When registering online, you will receive an email for each number you register. It is important to open each email and click on the link within 72 hours to complete the registration process. Additionally, if you want to remove your number from the registry in the future, you can simply call 1-888-382-1222 from the phone you want to remove.
By taking advantage of the National Do Not Call Registry, you can effectively reduce the number of unwanted telemarketing calls you receive. However, if you continue to receive such calls after 31 days of registering, you can file a complaint online or by calling the same number, 1-888-382-1222. Additionally, if you are receiving scam or fraud calls from the 704 area code, which covers Charlotte and several other cities in North Carolina, you should report them to the appropriate authorities, such as the FBI's Internet Complaint Center or the Federal Trade Commission.
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Don't answer calls from unknown numbers
If you've been receiving insurance calls from the 704 area code, it's likely that you're being targeted by scammers. The 704 area code covers the city of Charlotte, North Carolina, and several other surrounding cities, including Gastonia, Concord, Kannapolis, Salisbury, and Shelby. This area code has been associated with various types of spam calls, including auto warranty calls, Medicare and Medicaid calls, health insurance calls, and more.
To protect yourself from these unwanted calls and potential scams, it's best to avoid answering calls from unknown numbers. Here are some reasons why:
Scams and Fraud: Answering calls from unknown numbers can expose you to scams and fraud attempts. Scammers use various tactics, such as spoofing local numbers or impersonating trusted organizations, to trick you into revealing sensitive information or gaining access to your personal details.
Identity Theft: By answering unknown calls, you risk exposing yourself to identity theft. Scammers may try to obtain your personal information, such as your name, address, or even record your voice, which can then be used for fraudulent activities without your knowledge.
Increased Spam Calls: When you answer an unknown call, it indicates to scammers that your number is active. This can lead to an increase in spam and telemarketing calls as your number gets shared or sold to other scammer databases.
To avoid these issues, it's recommended to let unknown calls go to voicemail or use the “Silence Unknown Callers" feature available on iPhones and similar blocking features on Android devices. Additionally, you can explore third-party apps that screen for spam calls, register your number on the National Do Not Call list, or report phone scams to the appropriate authorities.
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Research numbers before calling back
If you are receiving unwanted calls from the 704 area code, there are several steps you can take to research the numbers before calling them back. Firstly, you can use a reverse phone lookup service to enter the phone number and see what other people have reported about it. Websites like CallerSmart offer this service and maintain a "Hall of Shame" for the worst offenders in terms of spam and scam calls. According to their data, the most frequent types of spam calls from the 704 area code are Auto Warranty calls, Medicare Medicaid calls, Health Insurance calls, and Mortgage Loans calls. The cities most frequently reported for spam calls from the 704 area code are Charlotte, Salisbury, and Gastonia, North Carolina.
If you are unable to identify the number through a reverse phone lookup, you can try calling the number back using a call-return number such as *69 in the US. This will allow you to call the number back without directly dialing it. In other countries, similar services are available; for example, in the UK, you can dial 1471 to hear the last number that called you and press 3 to return the call.
It is important to exercise caution when dealing with unknown numbers, as they may be spoofed or scam calls. Spoofing occurs when someone deliberately falsifies the information transmitted to your caller ID to disguise their identity. While spoofing is not always illegal and has legitimate uses, it can also be used for fraudulent purposes. If you receive a call from a number that appears to be spoofed, do not answer, and report it to the appropriate authorities if necessary.
Additionally, you can enable call-blocking features provided by your phone company or third-party apps to prevent unwanted calls from reaching you in the first place. These features can block calls from unknown numbers or those not on your contact list. By utilizing these tools and conducting research before returning calls, you can better protect yourself from potential scams or unwanted solicitations.
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Block unwanted calls
If you are receiving unwanted calls from the 704 area code, there are several steps you can take to block them. The 704 area code covers the city of Charlotte, North Carolina, along with several other surrounding cities, including Gastonia, Concord, Kannapolis, Salisbury, and Shelby.
Firstly, it is important to never answer or return calls from unknown numbers. If the caller knows you, they can leave a voicemail or contact you through other means. You can then research the number and look up any area code scam alerts before deciding to call back.
Secondly, you can download mobile phone security apps and enable call-blocking features through your telecom provider. You can also ask your telecom provider to block outgoing international calls if you don't regularly need to make them.
Additionally, you can sign up for the National Do Not Call Registry, which will stop legitimate telemarketer calls. If a call comes through after you've registered, you can be sure it's from a scammer.
Another strategy is to choose a secret word with close friends and family. If you receive a call from someone claiming to be a loved one in trouble, they should be able to tell you the secret word. If they don't know it, they are likely a scammer using an AI-cloned voice.
Finally, if you've been the victim of a phone scam or fraud, report it to the appropriate authorities. If the scam involves significant financial losses or crosses state lines, report it to the FBI's Internet Complaint Center. If it involves taxes or impersonation of the IRS, contact the IRS Treasury Inspector General. You can also report any type of phone scam, including robocalls and phishing attempts, to the Federal Trade Commission.
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Report scammers to the FBI or Federal Trade Commission
If you are receiving scam calls from the 704 area code, which covers Charlotte and several other cities in North Carolina, you can report them to the FBI or Federal Trade Commission (FTC). The 704 area code is a common source of spam calls, with auto warranty calls, Medicare Medicaid calls, health insurance calls, and mortgage loan calls being the most frequently reported types of scam calls.
You should report phone scams, including robocalls and phishing attempts, to the FTC. When you do so, investigators use the information you provide to build cases against scammers. Your report can help the FTC stop scammers and prevent others from falling victim to scams. You can file a report with the FTC at https://reportfraud.ftc.gov/.
If the scam involves significant financial losses or crosses state lines, you should report it to the FBI's Internet Crime Complaint Center. The FBI encourages individuals to report suspicious activities, which can help protect communities and families from fraud.
In addition to reporting scams to the FBI or FTC, you can also utilize resources such as CallerSmart, which allows you to run a reverse phone lookup on any 704 phone number to see what others have reported about it. This can help you identify and avoid potential scammers.
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