Orlando Harmon
A Comprehensive Loss Underwriting Exchange (CLUE) report is a database of claims filed by you or on your home. It contains up to seven years of personal auto and property claims history. You can request a free copy of your CLUE report from LexisNexis, which maintains the database, to check for any inaccuracies. This can be done online, by phone, or by sending an email. If you are purchasing a new home, the current owner must request the report and provide you with a copy.
| Characteristics | Values |
|---|---|
| What is a C.L.U.E. report? | A database of claims filed by you or on your home. |
| Who maintains the database? | LexisNexis |
| How often is the report generated? | Once a year |
| What does the report contain? | Personal auto and personal property claims history. The type of loss — fire, wind damage, etc. The report will not include specifics, such as what part of the house was damaged. |
| How to get a copy of the report? | Request a copy online, by phone, or by sending an email. |
| Is there a cost involved? | The first copy is free, additional copies cost $19.95 each. |
| How to dispute a claim? | Contact LexisNexis, state your case and let them contact the insurance company that reported the claim. |
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What You'll Learn
What is a C.L.U.E. report?
A C.L.U.E. (Comprehensive Loss Underwriting Exchange) report is a database of claims filed by you or on your home. It contains details of claims on your home or vehicle insurance over the past seven years, even if you weren't the owner at the time. It includes the date of loss, the amount paid, the policy and claim numbers, and the name of the insurance company.
Insurance companies submit a C.L.U.E. report when they start, deny, or pay out a claim. They advise against reporting claims information when a customer simply asks a question about coverage or their deductible. An insurer may request a C.L.U.E. report when you apply for coverage or request a quote. They will use your claims history to decide whether to offer you coverage and how much to charge.
You can request a free copy of your C.L.U.E. report once a year. This allows you to check for any inaccuracies or false claims that might affect your insurance rates. You can also add an explanation to an item in the report, which will show in all future reports. If you find mistakes, LexisNexis will verify the information with the reporting insurance company and notify you of the results within 30 days.
C.L.U.E. reports are also useful for real estate agents and buyers, who can use them to identify potential insurance liabilities in a property and make informed decisions before making an offer. Buyers can ask the seller for a copy of the report or make an offer contingent on a clean C.L.U.E. report.
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How to request a C.L.U.E. report
A C.L.U.E. report (Comprehensive Loss Underwriting Exchange) is a database of all the property insurance claims tied to your name or home. It contains up to seven years of personal-auto and personal-property claims history. Insurance companies use this report to calculate your rates.
You can request a C.L.U.E. report for yourself, your property, or someone you have legal authority over, such as a minor. LexisNexis, the company that owns and operates C.L.U.E., accepts requests online, via email, by post, or over the phone. You must answer security questions to confirm your identity.
To request a copy of your C.L.U.E. report, contact LexisNexis:
- Online: Request your personal report online
- Phone: 866-312-8076
- Post: LexisNexis Consumer Center, ATTN: FACT Act Dispute Request, P.O. Box 105108, Atlanta, GA, 30348
- Email: [email protected]
LexisNexis will provide one free report every 12 months if you request it. You are entitled to one free copy of a C.L.U.E. report per year. After receiving your request, the company must provide the information in your report for free annually within 15 days.
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How to dispute a C.L.U.E. report
A C.L.U.E. report is a database of all the property insurance claims associated with your name or your home. Insurance companies use this report to calculate your rates. You can get a free copy of your C.L.U.E. report to ensure that there are no inaccuracies. Insurers submit claims data monthly, but this is a voluntary process, so some claims may not appear. False claims and inaccuracies can be disputed by contacting LexisNexis, which generates your C.L.U.E. report based on information provided by insurance companies.
To dispute a C.L.U.E. report, you can write a letter, send an email, or call LexisNexis directly. You will need to provide basic identifying information, such as your name and address, as well as the following:
- C.L.U.E. report reference number
- Name of the insurance company associated with the claim
- Claim number for the claim/claim data you are disputing
- Explanation of the facts you are disputing/correcting
- Supporting evidence proving your position
LexisNexis will then investigate the dispute. By law, this investigation must be completed within 30 days of receiving your request. If the investigation supports your dispute, your C.L.U.E. report will be updated to reflect the removal or correction of any errors. However, if the investigation does not support your dispute, your C.L.U.E. report will remain unchanged.
It is important to note that if you wish to add notes or important details to your claims history without removing or changing any claim details, you can submit a statement of explanation instead of a dispute. This statement will appear on all future reports but will not alter the original claim.
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When to pull an insurance report
A C.L.U.E. (Comprehensive Loss Underwriting Exchange) report is a database of claims filed by you or on your home. It contains information on past claims, including those filed by previous owners of your home. Insurance companies use this report to calculate insurance rates and determine risk; more claims mean higher rates.
You are entitled to one free copy of a C.L.U.E. report per year. You can request reports for yourself, your property, or someone you have legal authority over, such as a minor.
- Selling a car or home: Potential buyers may want to know the claims history of the car or home before making a purchase. As a buyer, you can ask the seller to pull the property's C.L.U.E. report. This will help you see any work done involving an insurance claim, such as fire or flood damage.
- Disputing inaccuracies: By reviewing your C.L.U.E. report, you can identify any false claims or inaccuracies that may be impacting your insurance rates. If you find mistakes, you can contact LexisNexis Consumer Center to dispute and resolve these issues, potentially helping with your premiums.
- Checking for unrelated information: Your insurance rates may be affected by inaccurate or unrelated information in your report. For example, if there are claims that are not relevant to you or your property.
- Understanding risk assessment: If you are curious about how insurance companies assess risk and calculate rates, reviewing your C.L.U.E. report can provide insight into the factors considered.
- Prior to purchasing a policy: While it is not common, some insurance companies may run a C.L.U.E. report before offering a quote or issuing a policy. Pulling your insurance report beforehand can help you anticipate any concerns or discrepancies that may arise.
- Monitoring insurance claims activity: Regularly checking your insurance report can help you stay informed about any claims filed against your home or auto insurance. This proactive approach allows you to identify any unauthorized or unexpected claims and take appropriate action.
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How insurance reports affect insurance rates
Insurance reports, such as the Comprehensive Loss Underwriting Exchange (CLUE) report, can significantly impact insurance rates. These reports contain an individual's claims history, including auto and property insurance claims, and are used by insurance companies to assess risk and determine insurance premiums. A higher number of claims in a CLUE report indicates a greater risk, leading to higher insurance rates. Conversely, identifying and resolving inaccuracies in these reports can help lower premiums.
The CLUE report is a valuable tool for both individuals and insurance companies. Individuals can request a free copy of their CLUE report to review their claims history and ensure its accuracy. This proactive step can help identify false claims or discrepancies that may impact their insurance rates. On the other hand, insurance companies use the CLUE report to make informed decisions about offering coverage and setting premium amounts. By analyzing an individual's claims history, insurance companies can assess the likelihood of future claims and adjust rates accordingly.
The impact of insurance reports on rates is particularly notable in the auto insurance industry. Insurance companies often rely on these reports to determine an individual's risk profile, including their driving record and history of traffic violations and accidents. A CLUE report can also reveal gaps in coverage, which insurers view as an increased risk, potentially resulting in higher premiums. Additionally, insurance reports may contain information about the vehicle, such as safety features and repair costs associated with similar models, further influencing the insurance rates offered.
In certain cases, insurance reports can affect insurance rates indirectly. For instance, an individual's credit score, frequently included in insurance reports, can influence their insurance premiums. Insurers may consider individuals with lower credit scores as higher-risk, resulting in increased rates. Similarly, factors such as age, driving experience, and location can impact insurance rates, and these details may be reflected in insurance reports. Ultimately, insurance reports provide a comprehensive overview of an individual's risk profile, enabling insurance companies to adjust their rates accordingly.
Obtaining and reviewing insurance reports, particularly the CLUE report, is a recommended step for individuals to ensure the accuracy of the information used to determine their insurance rates. By proactively identifying and addressing any discrepancies or false claims, individuals can potentially lower their insurance premiums and secure more favourable rates. Therefore, understanding how insurance reports affect insurance rates empowers individuals to make informed decisions and take control of their financial obligations.
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Frequently asked questions
The Comprehensive Loss Underwriting Exchange (CLUE) report is a database of claims filed by you or on your home. It contains up to seven years of personal auto and personal property claims history.
You can request a CLUE report by contacting LexisNexis directly via phone, email, or by visiting their website. You are entitled to one free copy of your CLUE report per year.
Pulling a CLUE report allows you to see your claims history and make sure there are no inaccuracies that could affect your insurance rates. Potential home buyers may also want to know the claims history of a home before buying it.
You should contact LexisNexis and let them know of the issue. They will then investigate the errors and remove any information that is found to be incorrect. You can also add a personal statement to your report to clarify claims or details.
