Farmers Auto Insurance: Rated And Reviewed

Farmers Insurance is one of the largest insurance providers in the country, offering a wide range of coverage options at reasonable rates, along with some bundling options. The company has more than 48,000 independent insurance agents across the country and is available in all 50 states.

Farmers offers the six standard types of car insurance coverage, along with additional options like rideshare insurance, accident forgiveness and new car replacement coverage. The company also provides insurance policies and endorsements across several additional insurance products, including life insurance, landlord insurance, and commercial insurance.

Farmers Insurance earned a Bankrate Score of 3.8 out of 5. Although the company offers robust coverage options that may not be found with other carriers, it fell short due to its lower-than-average digital service score from J.D. Power.

Farmers' customer service

Farmers Insurance is one of the largest insurance providers in the country. It lets you customise your auto insurance and has a large network of reliable customer service representatives to help file claims quickly.

Farmers provides standard auto coverages, such as liability, collision, comprehensive and uninsured or underinsured motorist policies, plus add-on insurance like personal injury protection.

The company has more than 48,000 independent insurance agents across the country and is available in all 50 states.

Customer reviews

Some customers have praised Farmers for its quick and efficient claims process and affordable rates. However, others have complained about delays with the claims process and slow roadside assistance response times.

Customer ratings

Farmers earned 4.5 stars out of 5 for overall performance in a NerdWallet survey.

It was rated above average in the J.D. Power 2022 U.S. Auto Claims Satisfaction Study, indicating the company's ability to pay claims quickly and with minimal hassle to the customer.

In the J.D. Power 2022 U.S. Insurance Shopping Study, Farmers earned 862 points out of 1,000, just one point below the segment average for large insurers.

In a U.S. News survey, more than 46% of respondents were completely satisfied with the customer service provided by Farmers. Overall, it is tied at No. 7 in the subcategory rating for customer service. More than half of Farmers policyholders surveyed, 52%, were completely satisfied with the ease of contacting customer service, and 68% of respondents were completely satisfied with the ease of opening a policy.

Farmers' insurance coverage

Farmers Insurance is one of the largest insurance providers in the country, offering a wide range of coverage options at reasonable rates, along with some bundling options. The company provides standard auto coverages, such as liability, collision, comprehensive and uninsured or underinsured motorist policies, plus add-on insurance like personal injury protection.

Farmers auto insurance coverage

Farmers provides an array of additional coverage options, including:

• New car replacement: If you've put no more than 24,000 miles on your car and it gets totaled, Farmers will replace it.
• Accident forgiveness: For every three years with a clean driving record, you won't have to pay for one at-fault collision.
• Loss of use: If your car is out of commission, Farmers will pay for a rental or any necessary cabs or public transportation.
• Customized equipment coverage: If you have both comprehensive and collision coverage, you can add this insurance to cover theft of or damages to special features like rims.
• Original equipment manufacturer (OEM) coverage: If you have a fairly new car (from the past ten years), this coverage guarantees manufacturer parts for your vehicle after a covered accident.
• Rideshare insurance: Often, rideshare companies’ insurance is limited and only kicks in if you have a passenger. This plan covers the gaps to ensure you're always covered.

Farmers car insurance discounts

Farmers has a few state-specific discounts and rewards programs. Speak to a Farmers agent near you to see if these programs are available in your location.

• Multi-policy discount: If you have more than one Farmers policy, you can earn a multi-policy discount.
• Good driver discount: If you’ve avoided collisions for three to five years, you could earn a good driver discount on your Farmers auto policy.
• Good student discount: If you or a driver on your policy has a GPA of 3.0 or better and is under the age of 25, you can earn a good student discount.
• Homeowner discount: Depending on where you live, you can earn a small discount for your homeowner status with Farmers.
• Affinity/membership discount: Certain occupations can receive a discount on a Farmers policy. Proof of occupation is usually required. This discount is subject to state regulations.

Farmers' insurance discounts

Farmers Insurance offers a wide range of discounts to its customers. The availability of these discounts may vary based on the type of insurance policy and the state in which the customer resides. Here are some of the discounts offered by Farmers Insurance:

Multi-Policy Discounts:

Farmers Insurance provides discounts to customers who bundle multiple policies, such as combining auto and homeowners insurance. This can result in significant savings and convenience by having all policies with a single provider.

Affinity Discount:

Farmers offers savings for individuals who are members, employees, or retirees of certain businesses, occupational groups, or professional associations. This includes discounts for union members through the Farmers GroupSelect program.

Safe Driver Discount:

Customers with a clean driving record, free from accidents and traffic violations, can qualify for the Safe Driver Discount. This discount encourages and rewards responsible driving behaviour.

Distant Student Discount:

Students who live away from home, typically more than 100 miles, and don't frequently use family cars covered by the policy, may be eligible for this discount.

Good Student Discount:

Full-time students aged 16-24 who maintain good academic performance, usually a "B" average or its equivalent, can benefit from reduced premiums. This discount acknowledges the correlation between academic excellence and conscientious driving behaviour.

Multi-Car Discount:

Insuring more than one car on the same policy can lead to savings on each vehicle.

Low Mileage Discount:

Drivers who travel fewer miles than average, due to remote work or living close to their workplaces, can take advantage of this discount.

Electronic Funds Transfer (EFT) Discount:

Setting up fully automatic monthly payments for your premium can result in a small discount.

EPolicy Discount:

Farmers Insurance encourages going paperless by offering a small discount when you choose to receive all your bills and statements online.

Good Payer Discount:

Customers who have not incurred any late payment fees within the past year may be eligible for this discount, reflecting their timely payment habits.

Alternative Fuel Discount:

This discount, currently available only in California, applies to vehicles with alternative fuel systems, such as hybrid or electric cars.

Anti-Lock Brakes Discount:

Farmers Insurance provides a discount for vehicles equipped with factory-installed anti-lock brakes, recognising this safety feature's ability to prevent accidents.

Anti-Theft Discount:

Cars with alarms and other protective devices can qualify for this discount, as these features help deter theft and reduce the risk of loss.

Passive Restraint Discount:

Vehicles with factory-installed passive restraint devices, such as motorized seatbelts and airbags, may be eligible for this discount.

Signal Discount:

The Farmers Signal app monitors driving behaviour, including distracted driving, braking, and speed. Safe driving habits can lead to savings of up to 30% on insurance premiums.

Home Insurance Discounts:

Farmers Insurance also offers various home insurance discounts, such as enhanced home safety and security features, non-smoking households, and UL-approved roofing materials.

Farmers' insurance cost

Farmers Insurance is one of the largest insurance providers in the country, offering a wide range of coverage options at reasonable rates, along with some bundling options. The company has more than 48,000 independent insurance agents across the country and is available in all 50 states.

Farmers Insurance offers standard coverage choices, including liability, collision, comprehensive and uninsured or underinsured motorist policies, plus add-on insurance like personal injury protection. It also provides a long list of discounts and plenty of ways to customize your coverage.

The company's auto insurance policies are roughly on par with major insurers in regard to price and option availability. The average cost of car insurance with Farmers is $3,328 per year for full coverage and $1,039 for minimum coverage. The national average cost of car insurance is $2,278 per year for full coverage and $621 for minimum coverage.

Farmers also offers a full coverage car insurance policy, which costs $3,169 annually, while a minimum liability coverage policy will cost about $1,153 on average.

Farmers Insurance has fewer customer complaints than average, according to the National Association of Insurance Commissioners (NAIC). However, it has lower-than-average customer satisfaction per J.D. Power scores and a lower-than-average J.D. Power digital service score.

Farmers' life insurance

Farmers Life Insurance Company helps individuals in all stages of life and at all levels of wealth to implement smart planning strategies that can provide comfort and protection, as well as a sense of confidence for the future.

Farmers Life Insurance provides resources and support to help improve your financial outlook. They offer annuities to help you cultivate a more sustainable retirement and innovative products and strategies designed to address your needs.

Farmers Life Insurance is also a useful option for financial professionals looking to grow their success.

While I cannot find specific details about how Farmers Life Insurance is rated, I can tell you that Farmers Car Insurance is rated No. 8 in the Best Car Insurance Companies category. It is also rated No. 9 in the Cheapest Car Insurance Companies category. The company performs well in subcategory ratings for customer loyalty and likelihood to renew.

Frequently asked questions