
One Medical is a service that offers on-demand virtual care and a differentiated primary care experience for those who live near a One Medical office. It is not insurance, but it does work with most major health insurance plans for scheduled in-office and remote visits. One Medical members can use the One Medical app to access 24/7 on-demand virtual care at no extra cost, including urgent video chats. The cost of a One Medical membership is $199 per year, or $9 per month or $99 per year for the first member with an Amazon Prime membership and $6 per month or $66 per year for each additional family member (up to five or six additional members).
One Medical Membership Characteristics and Values
| Characteristics | Values |
|---|---|
| Cost | $199/yr for the first member |
| $66/yr for each additional family member (up to 5) | |
| $9/mo for the first member | |
| $6/mo for each additional family member | |
| On-Demand Virtual Care | 24/7 access to Treat Me Now and Urgent Video Chat |
| Same-day or next-day appointments | |
| Access to health records and care plans | |
| Message providers and request prescription refills | |
| Insurance | Works with most major health insurance plans |
| Copays and deductibles may apply |
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What You'll Learn

One Medical membership costs $199 per year
One Medical is not an insurance provider but a service that works with your insurance. It offers a membership-based primary care practice that is designed around the patient's needs. One Medical memberships can be purchased by Amazon Prime members for $9 per month or $99 per year for the first member and $6 per month or $66 per year for each additional family member (up to five). If you are not an Amazon Prime member, you can still purchase a One Medical membership for $199 per year.
One Medical members can use the One Medical app to access 24/7 on-demand virtual care at no extra cost, including urgent video chats. They can also use the app to message their providers, request prescription refills and renewals, access their health records and care plans, and book same-day or next-day appointments for remote or in-person visits. Scheduled visits are billed to the member or their insurance, with most major insurance plans accepted.
One Medical provides on-demand virtual care nationwide for ongoing support of healthcare needs and a differentiated primary care experience for those who live near a One Medical office. By using diagnostic tests appropriately and avoiding overdiagnosis or unnecessary prescriptions, they aim to empower members to make positive changes in their health and lives. One Medical also offers certain telehealth services that are typically not covered by or billed to insurance.
It is important to note that some medications and services may require an office or remote visit before they can be prescribed or provided, and these visits are billed to the member or their insurance with copays and deductibles applying.
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Prime members pay $99 per year
Prime members can purchase a One Medical membership for $99 per year for the first member. This membership provides on-demand virtual care nationwide and a differentiated primary care experience if you live near a One Medical office.
One Medical members can use the One Medical app to access 24/7 on-demand virtual care at no extra cost, including Urgent Video Chats. They can also use the app to message their providers, request prescription refills and renewals, access their health records and care plans, and book same and next-day appointments for remote or in-person visits.
Scheduled visits are billed to the member or their insurance, with most major insurance plans accepted. Copays and deductibles may apply when billed to insurance. It is important to note that One Medical is not insurance, but a service. While it works with insurance, it also offers certain on-demand telehealth services that are typically not covered by or billed to insurance.
One Medical members can purchase additional memberships (up to 5 or 6) for other family members at a discounted rate of $66 per year or $6 per month.
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Additional family members cost $66 per year
One Medical is a service that offers on-demand virtual care and a differentiated primary care experience for those who live near a One Medical office. It is not an insurance provider but works with major insurance companies.
One Medical memberships can be purchased by Prime members for $99 per year for the first member and $66 per year for each additional family member, with a maximum of five additional members. This means that for $66 per year, you can add up to five additional family members to your One Medical membership. Monthly memberships are also available for $9 per month for the first member and $6 per month for each additional member.
The membership includes access to the One Medical app, where members can book appointments, access 24/7 on-demand virtual care, message their providers, request prescription refills and renewals, access their health records and care plans, and more.
It's important to note that scheduled visits, including office and remote visits, are billed to the member or their insurance, and copays and deductibles may apply. One Medical members should check with their insurance providers to understand their coverage and any potential out-of-pocket expenses.
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On-demand virtual care is included
The on-demand virtual services offered by One Medical include Urgent Video Chats and Treat Me Now. With Urgent Video Chat, members can connect with the next available provider via a quick video call to address time-sensitive health questions. Treat Me Now allows members to get help for common concerns such as seasonal allergies and urinary tract infections by answering a few questions in the app. For both services, a provider may recommend an Office Visit or Remote Visit based on the member's clinical needs.
One Medical's virtual care services provide members with ongoing and on-call medical care, making it more convenient and accessible to get the support they need. The app-based nature of the service also means that members can easily manage their appointments and access care from anywhere.
In addition to One Medical, there are other providers that offer on-demand virtual care, such as Doctor On Demand and Cigna Healthcare. These services also offer 24/7 access to virtual care, including urgent, primary, and mental healthcare. The cost of these services may vary depending on insurance coverage and the type of care needed, with some visits potentially being covered by insurance.
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In-person visits are billed to you or your insurance
If you have insurance, One Medical will bill your insurance provider for in-person visits, and you will be responsible for any standard fees, copayments, deductibles, or coinsurance that apply. Copays and deductibles may vary depending on your insurance plan and the type of visit, such as an office visit or a remote visit. It is recommended to verify your insurance coverage before booking an appointment to understand your financial responsibility.
If you do not have insurance or choose not to use it for your in-person visits, you will be billed directly for the services provided. The amount billed will depend on the nature of the visit and any applicable fees or charges. One Medical offers transparent billing practices, and you can access your billing information through the One Medical app or by contacting their billing department.
It is important to note that One Medical also provides on-demand virtual care and telehealth services that are typically not billed to insurance. These services are included in your membership at no extra cost, allowing you to access care remotely without incurring additional charges.
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Frequently asked questions
One Medical membership costs \$199 per year. Amazon Prime members can purchase a membership for \$99 per year for the first member and \$66 per year for each additional member (up to five additional members).
No, One Medical is not insurance. It is a service that works with your insurance, just like a regular doctor's office.
One Medical members can access 24/7 on-demand virtual care at no extra cost, including Treat Me Now and Urgent Video Chat. Members can also use the One Medical app to message their providers, request prescription refills, access their health records, and book same-day or next-day appointments.
You can sign up for a One Medical membership on their website. If you are an Amazon Prime member, you can follow the steps on the Amazon website to apply the Prime savings to your membership.




































