
Cuba is a unique country with incredible scenery, friendly people, beautiful colonial architecture, vibrant music, and culture. Travellers to Cuba are required to have travel medical insurance that covers medical emergencies, repatriation of remains, and emergency medical evacuation. The cost of healthcare in Cuba can be high, and your regular US health insurance may not cover you. Travel insurance is crucial for travellers from the US to Cuba to protect against unexpected events that can disrupt their trip. This includes medical emergencies, trip cancellations, lost or delayed baggage, travel delays, and personal liability. The cost of travel medical insurance to Cuba can vary depending on the provider and the level of coverage. It is important to review and compare different policies to find the one that best suits your needs.
Cuba Travel Insurance
| Characteristics | Values |
|---|---|
| Is travel insurance required for Cuba? | Yes, it is legally required for all travelers to Cuba. |
| What does travel insurance cover? | Medical emergencies, trip cancellations, lost or delayed baggage, travel delays, personal liability, emergency medical evacuation, repatriation, and emergency services. |
| What does travel insurance not cover? | Pre-existing medical conditions, burial costs, special coffins, or urns in the event of death. |
| How much does travel insurance cost? | It depends on the provider and the level of coverage. Basic insurance is $25 and is usually included in the price of the plane ticket. |
| Where can I buy travel insurance for Cuba? | InsureMyTrip and American Visitor Insurance offer travel insurance for Cuba. You can also purchase it from a local provider, Asistur S.A., upon arrival in Cuba. |
| What is the process for making a claim? | Contact Asistur as soon as you require medical attention or before you receive it. Claims can only be made in Cuba in person, and the claimant must be present in Cuba to receive any payable benefits. |
| Are there any additional considerations? | Yes, Cuba lies in the path of many hurricanes, so consider purchasing a travel insurance policy that includes hurricane coverage if you plan to visit during hurricane season (June 1 - November 30). |
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What You'll Learn

Travel medical insurance is mandatory for entry into Cuba
As of May 1, 2010, travel medical insurance has been a requirement for entry into Cuba. This insurance must cover medical emergencies, emergency medical evacuation, and repatriation of remains. You will be asked for proof of such insurance at the airport or seaport upon arrival, and a visa is also required for entry. It is important to note that many insurance policies do not cover Cuba, so it is crucial to purchase one that does.
Travel medical insurance is essential for several reasons. Firstly, it provides coverage for unexpected events such as medical emergencies, trip interruptions, or lost luggage, ensuring financial protection and peace of mind during your travels. Cuba's healthcare costs can be high, and your regular health insurance may not cover you, leaving you vulnerable to unforeseen medical expenses. Additionally, Cuba is known for its outdoor activities like diving and jungle excursions, which come with inherent risks. Adequate insurance coverage can provide access to quality care and emergency medical evacuation if needed.
When purchasing travel medical insurance for Cuba, it is important to review and compare different policies closely. Some insurance providers may offer additional benefits, such as coverage for hurricanes or COVID-19-related expenses. It is also worth noting that some airlines include Asistur travel medical insurance in the cost of the airline ticket, and your boarding pass can serve as proof of insurance. However, this may only apply to specific nationalities, so it is essential to verify this information with the airline.
In the event that you require medical attention while in Cuba, it is recommended to contact your insurance provider as soon as possible. Some insurance companies, such as Asistur, have agencies in major tourist centers and can facilitate direct communication with Cuban institutions. It is important to follow their instructions and provide the necessary documentation to ensure that your medical treatment is covered by your insurance policy. Claims can usually only be made in Cuba in person, and it is the claimant's responsibility to ensure their presence in the country to receive any payable benefits.
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Medical emergencies and evacuations are costly in Cuba
Cuba is a unique and special country with incredible scenery, friendly people, beautiful colonial architecture, and vibrant music, and a rich history and culture. However, medical emergencies and evacuations can be costly for travellers to Cuba. Here are some important things to know about the Cuban healthcare system and the associated costs:
The Cuban Healthcare System
Cuba has an extensive public healthcare system that all Cuban residents and citizens can easily access. The country prioritises preventive health measures, and preventive, diagnostic tests, and medical care are free for Cuban citizens. However, the Cuban healthcare system faces several challenges. There is a minimal budget for healthcare, and the end of Soviet subsidies in 1991 and the US embargo have contributed to medication and medical supply shortages. Many medications are unavailable, and medical equipment is often outdated. As a result, medical care in Cuba may not meet the standards of other developed countries.
Cost of Medical Emergencies
Medical emergencies in Cuba can be expensive for foreign travellers. Healthcare costs in private or international hospitals can be very high, and US travellers may find that their regular health insurance does not cover them in Cuba. In addition, some hospitals in Cuba require patients to bring their own sheets, and basic medicines may be scarce. It is recommended that travellers bring their own prescribed medications and over-the-counter remedies in their original containers and sufficient quantities to last their stay.
Cost of Medical Evacuations
In the event of a severe medical condition or accident, travellers may need to be airlifted to another city or country for proper medical attention. These evacuations can be extremely costly, often costing more than $50,000 for medical evacuations to the United States. Travel insurance that includes coverage for emergency medical evacuations is essential to help cover these expenses and provide peace of mind during a crisis.
Travel Insurance Requirements
Since 2010, travel medical insurance has been required for entry into Cuba. This insurance must cover medical emergencies, emergency medical evacuation, and repatriation of remains. Proof of insurance may be requested at the airport or seaport upon arrival. It is important to ensure that your travel insurance policy covers Cuba, as many policies do not. Additionally, travellers should be aware of any specific requirements, such as the need for COVID-19 travel medical insurance during the pandemic.
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Travel insurance covers trip cancellations and delays
Travel insurance is legally required for Cuba. It is crucial for US travellers to Cuba, as medical emergencies can be very expensive for foreign travellers, and US health insurance may not cover you. Travel insurance helps to prevent unforeseen medical expenses and allows access to quality care. It also covers emergency medical evacuations, which can be costly.
Comprehensive travel insurance plans typically cover delayed and cancelled flights via "trip delay" coverage. If your flight is delayed or cancelled for a covered reason and not rebooked within a certain amount of time (usually 3-12 hours), you can file a claim with your insurer. You may be reimbursed for some or all of the costs caused by the flight delay, up to the limit stated in your policy.
It is important to note that not all cancellations or delays are covered. For example, insurers typically will not cover cancellations if you change your mind or did not organise your trip properly. Additionally, cancellations or delays due to events within the airline's control, such as mechanical issues or rescheduling, are generally not covered, as the airline will compensate you.
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Cuban hospitals require patients to bring their own sheets
Travel medical insurance is required for entry into Cuba. This insurance must cover medical emergencies, repatriation of remains, and emergency medical evacuation. It typically costs $25 and is usually included in the price of the plane ticket. Proof of travel insurance is required to obtain a visa to Cuba and may be requested at the airport or seaport upon arrival. It is important to ensure that the insurance policy covers Cuba, as many policies do not.
While Cuba is known for its high ratio of highly trained doctors to the general population, the country's healthcare system faces significant challenges. Cuban hospitals and clinics often lack basic supplies, medicines, and infrastructure due to limited resources. There are reports of issues with sterilization and reusing syringes, and some sources indicate that patients are required to bring their own sheets and even food.
The best hospitals and doctors in Cuba are reserved for tourists and politicians, resulting in a disparity in the quality of care between locals and visitors. Tourists have access to modern international hospitals and specialty clinics, while everyday Cubans must contend with poor quality care and limited access to essential medicines and treatments.
Given the potential challenges and high healthcare costs in Cuba, it is crucial for travellers to obtain adequate travel medical insurance before their trip. This insurance can provide peace of mind and financial protection in the event of unforeseen medical emergencies, evacuations, or trip interruptions. It is also worth noting that Cuba is prone to hurricanes, especially during the Atlantic hurricane season from June 1 to November 30, so travellers may consider purchasing additional insurance coverage for hurricane-related disruptions.
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Claims can only be made in Cuba in person
Travel medical insurance is required for entry into Cuba. This insurance must cover medical emergencies, the repatriation of remains, and emergency medical evacuation. You will be asked for proof of such insurance at the airport or seaport upon arrival. It is recommended that you purchase the best health insurance you can afford, as healthcare costs in Cuba can be very high for foreign travellers.
If you require medical attention while in Cuba, it is recommended that you contact Asistur as soon as possible, preferably before you receive the medical attention or while you are still receiving it. This will ensure that Asistur covers your medical treatment. Asistur will then contact the medical centre where you are located and cover the expenses according to the terms of the General Conditions.
If you receive medical treatment in Cuba and do not contact Asistur, or are unable to do so, you can make a claim at the Asistur office in Havana. This must be done in person, and you must be in Cuba at the time to receive any payable benefits. Claims cannot be made after you have left Cuba, so it is important to allow time for the case to be processed, which may take several days.
When purchasing travel insurance for Cuba, it is important to review the details of your policy to ensure that it covers the activities you plan to participate in and any pre-existing conditions. Some common expenses that are usually excluded from travel insurance plans include high-risk activities, such as extreme sports, and claims involving alcohol or drug possession or use.
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Frequently asked questions
Cuba requires all visitors to have travel medical insurance before entering the country. This is to ensure that visitors can cover the costs of any medical emergencies, trip cancellations, lost or delayed baggage, travel delays, and personal liability.
If you do not have valid travel medical insurance when you arrive in Cuba, you will be asked to purchase insurance from a local insurance provider, Asistur S.A., which has an office in the immigration area of the airport.
The cost of travel medical insurance for Cuba varies depending on the provider and the level of coverage. Basic insurance, which is sometimes included in the price of a plane ticket, can cost as little as $25. More comprehensive insurance plans that include coverage for pre-existing conditions, emergency medical evacuation, and adventure activities can cost significantly more.
When choosing a travel medical insurance policy for Cuba, it is important to ensure that the policy includes coverage for medical emergencies, emergency medical evacuation, and repatriation of remains. It is also worth considering additional coverage for trip cancellations, lost or delayed baggage, travel delays, personal liability, and adventure activities such as diving or jungle excursions.











































