Paul Sanchez
Daman is a health insurance company based in the UAE, offering comprehensive plans, a vast healthcare network, and exceptional support. With 3,000 hospitals and clinics in its network, Daman provides extensive healthcare accessibility to individuals and families across the UAE. The company offers a range of insurance options, including small group, large group, and travel insurance, as well as customisable plans for companies with more than 10 employees. Daman members can access electronic services through the official Daman mobile app, where they can book appointments, search for providers, and manage their health insurance. This article will provide a step-by-step guide on how to apply for Daman insurance, covering the required documents, the application process, and helpful tips to ensure a smooth experience.
| Characteristics | Values |
|---|---|
| Location | Dubai and Abu Dhabi, UAE |
| Type of Insurance | Health Insurance |
| Who can apply | Individuals, families, large groups, small groups, companies with more than 10 employees, and their dependents |
| Insurance Coverage | Hospital stays, treatments, medicines, inpatient services, outpatient services, maternity services, emergency services, retirement health insurance, travel emergency health insurance |
| Additional Features | Access to 3000 hospitals and clinics, multilingual customer service, 24-hour hotline, electronic services through the Daman app |
| Application Process | Download the Daman app, sign up, access electronic services, book appointments |
| Approval Time | 3 days for evaluation and approval |
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What You'll Learn
Daman Health Insurance plans and coverage
The National Health Insurance Company, also known as Daman, is a leading health insurance provider in the UAE. With around 2.5 million members, Daman offers comprehensive plans, a vast healthcare network, exceptional support, and innovative solutions.
Daman provides health insurance for both citizens and residents of the UAE, with plans such as Abu Dhabi Basic, Thiqa, and Enhanced. The Abu Dhabi Basic Plan is an optimal health insurance plan, covering benefits like hospital stays, treatments, and medicines within the Emirate of Abu Dhabi, as well as emergency services in the rest of the UAE. Comprehensive plans include core benefits such as inpatient, outpatient, maternity, and emergency services. Daman's plans offer access to network clinics for physician consultations and in-network hospitals for emergency or inpatient treatment within the Abu Dhabi region.
Daman also offers customizable health insurance products ranging from low to high-end, with modular benefits such as optical and dental coverage. They also provide top-up plans and medical travel insurance for inbound and outbound travel. Daman has 3,000 contracted healthcare providers in the UAE, ensuring extensive healthcare accessibility.
For business customers, Daman offers tailor-made plans for companies with more than 10 employees (and their dependents), with flexible coverage options. Customisable Gold, Silver, and Bronze plans are available to suit different requirements.
To apply for Daman health insurance, individuals can use the Daman mobile app, which provides secure access to their electronic services. The app allows users to book appointments with doctors, search for providers based on availability and proximity, and reschedule or cancel appointments directly.
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How to download and use the Daman app
Downloading the App
- Go to the Google Play Store on your device.
- Search for the "Daman" app.
- Click on the “Install” button to begin downloading the app.
- Wait for the installation to complete.
Using the App
- Open the Daman app.
- If you are an existing My Daman member, log in instantly using your username and password.
- If you are a new member, sign up by providing your mobile number and creating a password.
- Once you are logged in or signed up, you can access various features on the app.
- You can book, reschedule, or cancel appointments with doctors in your network.
- View and download your digital insurance cards.
- Locate nearby network hospitals and clinics on a map.
- Submit claims easily using your smartphone.
- Manage your insurance renewals and track pre-approval for medical procedures and pharmaceuticals.
- Access Daman's 24/7 customer care with just one click.
It is important to note that there have been some reported technical issues with the app, so you can contact Daman at [email protected] for any assistance or feedback.
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Applying for Daman Insurance as an expatriate
As an expatriate, you can apply for Daman Health Insurance in the UAE, which offers a range of plans to suit your requirements. Daman has branches across the UAE, making it convenient for expatriates to access local customer support.
There are several health insurance plans available for expatriates, including:
- The Basic (Abu Dhabi) Plan, which covers inpatient and outpatient treatments, emergency services, hospital stays, treatments, and medicines within the Emirate of Abu Dhabi.
- Comprehensive plans with coverage for inpatient and outpatient services, maternity benefits, prescription medication, emergency care, and preventive care.
- The Alami Emergency Medical Travel Insurance plan, which is offered for expats only.
- International plans for expatriates who travel frequently, at an additional cost.
Expatriates can also seek assistance from UAE Medical Insurance, an independent insurance consultancy, to help compare Daman's plans with other insurers in the region and find the most suitable global health insurance policy.
To apply for Daman Health Insurance, you can submit a quote request on their website, purchase a plan through their website or branches, or seek help from their insurance brokers. It is important to renew your policy before the expiry date to prevent any gaps in health benefits.
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Daman's approval process and time
Daman offers comprehensive plans, a vast healthcare network, exceptional support, and innovative solutions, ensuring your health and peace of mind. Daman is the number 1 Health Insurer in the UAE, providing top-tier coverage and healthcare solutions, and prioritizing the well-being of its members.
Daman has also introduced a mobile app that provides convenient and secure access to their electronic services. Through the app, members can book appointments with doctors in their network, search for providers based on availability and proximity, and reschedule or cancel appointments directly from the app.
Daman offers a range of health insurance plans, including individual and family plans, large group and small group insurance, and emergency travel insurance. They also have basic plans that cover hospital stays, treatments, and medicines within specific regions, as well as comprehensive plans with additional benefits such as inpatient, outpatient, maternity, and emergency services.
Additionally, Daman provides tailor-made plans for companies with more than 10 employees, starting from competitive annual rates. These plans are customizable, offering flexibility in coverage with different module options, such as Gold, Silver, and Bronze plans.
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Daman's customer service and support
Daman Health Insurance is a local health insurance company based in the UAE for UAE residents. It offers comprehensive plans, a vast healthcare network, and exceptional support. With 3,000 hospitals and clinics in its network, Daman provides extensive healthcare accessibility to individuals and families across the UAE.
Daman also has branches across the UAE, making it convenient for customers to access local customer support. The company prioritizes expediting the enrollment process, with a high-capacity membership card production facility that can produce over 10,000 cards daily.
To enhance accessibility, Daman has developed a mobile app that allows members to access their electronic services securely using their smartphones. The app provides a range of features, including the ability to book and manage appointments with doctors within the Daman network. However, some users have reported technical issues and frustrations with the app, particularly regarding its functionality and reliability.
For technical issues and feedback related to the app, customers can contact Daman via phone (+971 4 446 9700) or email ([email protected]). The company encourages users to share their feedback and aims to address any inconveniences caused by the app.
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Frequently asked questions
Daman is a local health insurance company only available in the UAE for UAE residents. It offers comprehensive plans, a vast healthcare network, exceptional support, and innovative solutions.
You can apply for Daman Insurance through their mobile app, which is available on the App Store and Google Play. New members can quickly sign up and use their electronic services on the mobile app or website with a single username and password.
Daman offers 24-hour access to medical authorizations and has a 24-hour hotline to obtain approval before receiving treatment. They also have branches all over the UAE, providing convenient local customer support. Additionally, they offer comprehensive plans with coverage for inpatient, outpatient, maternity, and emergency services.
