Jeffrey Wade
Manulife offers a range of insurance products to help individuals and families protect what is important to them. With over 130 years of experience, Manulife provides insurance solutions for health, dental, travel, life, disability, and critical illness. The company also offers group benefits plans, retirement plans, and investment services. To apply for Manulife insurance, individuals can typically access the necessary forms and resources online, through the Manulife Mobile app, or by contacting the company directly. The application process may vary depending on the specific insurance product and the individual's circumstances, such as whether the insurance is obtained through an employer or purchased individually.
| Characteristics | Values |
|---|---|
| Company | Manulife |
| Years of experience | Over 130 years |
| Insurance types | Health, dental, life, disability, critical illness, travel |
| Additional services | Mental health and counselling services |
| Customer support | Monday to Friday, 8 a.m. to 8 p.m. ET |
| Contact methods | Email, fax, mail, online |
| Group benefits | EFAP program, Aeroplan points, health resources, mobile app |
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What You'll Learn
Manulife insurance plans: health, dental, travel, life, disability, critical illness
Manulife offers a range of insurance plans to cater to various needs, including health, dental, travel, life, disability, and critical illness. Here's an overview of each type of insurance plan:
Health Insurance
Manulife's health insurance plans offer coverage for regular and unexpected health costs. This includes access to preventive healthcare, mental health services, dental work, and even holistic wellness services like chiropractic care and acupuncture. Many Manulife health insurance plans also cover pre-existing medical conditions and offer special rates for large families. Additionally, with Manulife Vitality, you can earn rewards for engaging in healthy activities and making healthy choices.
Dental Insurance
Dental insurance from Manulife helps cover dental work, including braces for adults and dependent children, and dental implants for certain teeth. This can be purchased as part of a health insurance plan or as a standalone policy.
Travel Insurance
Manulife's travel insurance plans provide coverage for unexpected medical expenses, trip cancellation or interruption, lost or delayed luggage, and emergency medical costs while travelling. The Visitors to Canada travel plan is specifically designed for non-residents spending an extended period in the country, offering coverage for medical and dental expenses.
Life Insurance
Manulife offers life insurance plans to help protect your family's financial future and cover final expenses. This includes term or permanent insurance options, which can provide financial security for your loved ones in the event of your death.
Disability Insurance
Disability insurance from Manulife helps protect your income if an illness or injury prevents you from working. It ensures that you can maintain financial stability for yourself and your family even when facing challenges with your health.
Critical Illness Insurance
Manulife's critical illness insurance provides support and financial assistance if you are diagnosed with a critical illness. It helps you focus on recovery by covering expenses and providing peace of mind during a difficult time.
To apply for Manulife insurance, you can review the available plans, obtain quotes, and submit an online application. It's important to disclose any medical conditions, injuries, or illnesses before applying, as this may impact your eligibility and coverage options.
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How to connect with an insurance advisor
Connecting with a Manulife insurance advisor can help you navigate the complex world of insurance and ensure you get the right coverage at the right price. Manulife insurance advisors are licensed professionals who can provide personalised support and advice based on your unique needs, situation, and financial circumstances. They can help you understand your policy, answer any questions, and ensure you and your family are adequately protected.
To connect with a Manulife insurance advisor, you can start by visiting the Manulife website and accessing the 'Contact Us' section. Here, you will find contact information for different departments and services. For quick questions about Manulife Vitality, you can call or email their contact centre. They can provide in-depth answers about the Manulife Vitality Plus membership experience, program onboarding, rewards and benefits, and more. You can also request that they send an email to your clients outlining their support options.
If you are a former Standard Life advisor with questions or changes regarding your Standard Life insurance, you can reach out to the dedicated contact email address provided on the website. Similarly, if you have queries related to compensation, administrative matters, or the Distributor Call Centre, specific contact details are available on the Manulife Advisors webpage.
Additionally, Manulife offers an InsurerRight calculator to help you determine if you have the appropriate insurance coverage to safeguard yourself and your loved ones. This tool can guide you in understanding your insurance needs based on your life stage, whether you're starting a family, buying a home, or experiencing other significant milestones. Remember that insurance advisors are flexible and accommodating, so don't hesitate to reach out and schedule a meeting, whether in person, over the phone, or virtually.
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How to submit a claim: online, by mail, email or fax
The process of submitting a claim depends on the type of claim and the kind of insurance you have with Manulife. You can submit a claim online, by mail, or through the Manulife Mobile app.
Online
To submit a claim online, sign in to your plan on the Manulife website or use the Manulife Mobile app. The process may differ depending on the type of insurance you have and the customer group to which you belong. For example, health claims, dental claims, or travel insurance benefits generally involve signing in to your plan on the SecureServe web portal.
By Mail
You can also submit a claim by completing a paper form and mailing it to Manulife. Paper forms can be found on the Manulife forms page.
By Email or Fax
Although not explicitly mentioned, it is likely that you can submit your paper claim form to Manulife by email or fax, as these are common methods of communication for submitting documents.
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Manulife group benefits: health services, tools and resources
As a valued member of your organization’s benefits plan, Manulife offers you and your eligible family members tools, guidance, and resources to help you make the most out of your benefits. These include:
Health Services
- Mental health and counselling services: Access these services anytime from the Manulife Mobile app or plan member site.
- Health and dental claims: Submit your health and dental claims online or with the Manulife Mobile app.
- Live chat: Chat with one of Manulife’s agents in real time during standard hours of operation (9 a.m. to 7 p.m. ET, Monday to Friday). Ask them about your benefits plan, your claims, and tools you have access to.
Tools and Resources
- Digital benefits card: Download your benefits card for convenience.
- Aeroplan® points: Link your Aeroplan account to your Manulife mobile account to earn points for completing health and benefits-related activities, as well as participating in challenges. Redeem your points for rewards, including flights, hotel nights, car rentals, merchandise, and gift cards.
- Health-related articles: Explore a wide array of health-related articles to support your wellness journey.
- Managing your Group Benefits account: Access guidelines on operating your account, including enrolment and selecting benefits.
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Manulife ID: FAQs, step-by-step video
Manulife ID: FAQs
Manulife ID is a single, secure username and password for all your Manulife accounts, both personal and employer plans. It replaces your old Manulife usernames and passwords.
Setting up a Manulife ID will be required for everyone in the coming months. If you are using the Manulife mobile app to access your accounts, you will need to create a Manulife ID to use the app.
Creating a Manulife ID is simple. You will need to set up a new username and password, activate it by email within 15 minutes, and connect it to your online account using your old credentials. If you are new, use your registration information instead.
You can use your Manulife ID to connect to any of the following accounts: Group Benefits, Group Retirement, VIP Room, and Affinity Insurance.
Two-step verification is a security measure to confirm your identity and keep your important plan information safe. If you receive a passcode from Manulife to verify your identity but did not request one, this could mean that someone with a similar username made an error entering information, or someone may be trying to sign in to your account. You can ignore the email, as the attempted sign-in will fail without the second step.
Manulife ID: Step-by-Step Video
A step-by-step video on how to set up your Manulife ID and connect your Group Retirement account is available on the Manulife website. The video will guide you through the process of creating a new username and password, activating your account, and connecting it to your online account.
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Frequently asked questions
Manulife offers a range of insurance products, including health, dental, life, disability, critical illness, and travel insurance.
You can apply for Manulife insurance by filling out an application form, which can be submitted online, by mail, email, or fax.
When applying for Manulife insurance, you will need to provide personal information such as your name, contact details, and health status. You may also need to provide information about your income, employment, and existing insurance coverage.
Yes, Manulife has insurance advisors located across the country who can help you understand your insurance options and choose the right coverage for your needs. You can also access information and services through the Manulife Mobile app or website.
