Canceling Genworth Life Insurance: A Step-By-Step Guide

Genworth offers a range of life insurance policies, including index universal life, guarantee universal life, term life, and whole life insurance. To cancel your Genworth life insurance, you will need to fill out a Cancellation Authorization for Term Life Insurance form. This form can be found on the Genworth website, and once completed, it should be printed, signed, and returned to the address provided on the form. Alternatively, you can manage your policy online by logging into your MyGenworth account, where you can change your address, billing information, automate payments, and more.

Cancelling Genworth life insurance: download the cancellation form

To cancel your Genworth life insurance, you will need to download the cancellation form. This can be done by visiting the Genworth website and browsing their collection of life insurance forms. Once you have located the cancellation form, download it and complete it in full. Make sure you have Adobe Reader® installed on your device to view the form.

After completing the form, print it out and sign it. Finally, return the signed form to the address found on the life insurance form.

If you need further assistance, you can contact Genworth's customer service team through their secure customer website, MyGenworth, or by calling 888 GENWORTH (888.436.9678). Their operating hours are Monday to Thursday, 8:30 AM to 6 PM ET, and Friday, 9 AM to 6 PM ET.

Complete the form, print, sign and return it

To cancel your Genworth life insurance, you will need to complete the Cancellation Authorization for Term Life Insurance form.

First, you need to locate the form. You can find it by browsing Genworth's collection of life insurance forms. Once you have found the correct form, download it. You will then need to fill it out in full. Make sure you complete all the sections of the form.

After you have completed the form, you need to print it out. Check your printer settings to ensure the form will print to scale. Once you have the physical form, you will need to sign it. Check the form for where your signature is required.

Finally, return the form to the address found on the life insurance form. You can mail it to the address provided.

Change your beneficiaries online

To change your beneficiaries online, you will need to log in to your MyGenworth online account. From there, you can change beneficiaries, personal information, and banking information, as well as automate payments, get policy/contract details, view documents, and more.

If you have not yet registered for an online account, you will need your policy number and Social Security Number to register and authorize access for your online account. You can follow the step-by-step instructions provided on the MyGenworth Registration Page.

Please note that not all policies/contracts/certificates or features are available online. If you have any issues with logging in or registering, you can call the Consumer Web Support Team at 800.404.2956, Monday to Thursday from 8:30 am to 6 pm ET, and Friday from 9 am to 6 pm ET.

You can also change your beneficiaries by completing a Beneficiary Change Form, which is available on the Forms & Documents page. This form can be submitted by mail or fax using the information found in the top left-hand corner of the form. You can also obtain this form by contacting the customer service department at 888 GENWORTH (888.436.9678).

Update personal information online

To update your personal information online, you can log in to your MyGenworth online account. Here, you can change your address, phone number, and other personal details.

If you are changing your name due to marriage or divorce, you can do so by logging into your MyGenworth online account. You can also complete a name change form, which can be found on the Genworth Forms & Documents page, and submit it by mail or fax to the address on the top left-hand corner of the form. Alternatively, you can update your name by contacting the Genworth customer service department at 888 GENWORTH (888.436.9678).

If you are changing your name for reasons other than marriage or divorce, you will need to complete the name change form and supply supporting legal documentation. These documents can be submitted through your MyGenworth online account, by mail, fax, or email. The email address varies by product, so be sure to check the correct address on the form. Please note that your email system may or may not transmit messages and their subject lines securely, and Genworth is not responsible for the security of the transmission.

You can also update your address by logging into your MyGenworth online account. If you prefer, you can complete the Address, Name, or Third-Party Changes Form and return it to the Genworth office by mail, fax, or email. Again, the email address varies by product, and the same security and privacy considerations apply as mentioned above. Finally, you can call the Genworth office at 888 GENWORTH (888.436.9678) to update your address through their Interactive Voice Response (IVR) system or by speaking with a Customer Service Representative. After your request has been processed, a confirmation letter will be mailed to you.

Contact Genworth's customer service team

To cancel your Genworth life insurance, you will need to contact Genworth's customer service team. Here are the steps you can take:

Step 1: Visit the Genworth Website

Go to the Genworth website and log in to your MyGenworth account. MyGenworth is a secure customer website that allows you to manage your policy online.

Step 2: Download the Appropriate Form

Browse Genworth's collection of life insurance forms to locate the "Cancellation Authorization for Term Life Insurance" form. This form will allow you to authorize the cancellation of your policy.

Step 3: Complete and Return the Form

Print out, carefully fill in, sign, and return the form to the address found on the life insurance form. Make sure you have downloaded Adobe Reader to view and fill out the form.

Step 4: Contact Customer Service

While the form is the primary method of cancellation, you can also contact Genworth's customer service team for further assistance. Their contact information is as follows:

• Phone Number: 888 GENWORTH (888.436.9678)
• Email: [email protected]
• Mail: Genworth Life P.O. Box 40016 Lynchburg, VA 24506
• Overnight Address: Life Insurance Customer Service 3100 Albert Lankford Drive Lynchburg, VA 24501

The customer service team is available Monday through Thursday from 8:30 AM to 6 PM ET, and on Friday from 9 AM to 6 PM ET.

Step 5: Make Necessary Changes

After cancelling your life insurance policy, remember to make any necessary changes to your personal information, beneficiaries, billing info, etc. You can do this through your MyGenworth account or by contacting customer service.

Please note that you may also be able to submit the cancellation form and make changes to your policy through the mail, fax, or email, depending on your specific situation. Refer to the Genworth website for more details on these alternative methods.

Frequently asked questions