
New York's Medicaid program provides comprehensive health coverage to eligible low-income adults, children, pregnant individuals, elderly adults, and people with disabilities. The program is funded jointly by states and the federal government. To change your Medicaid insurance in NYC, you must first ensure that your address, phone number, and other contact information are up to date with the Medicaid program. You can update your information by calling the HRA Medicaid Helpline at 888-692-6116 or by updating your information online. Additionally, you can review the Medicaid News page for more information regarding NYS Medicaid.
| Characteristics | Values |
|---|---|
| Who can apply for Medicaid in NYC? | Low-income adults, children, pregnant individuals, elderly adults, and people with disabilities |
| How to apply for Medicaid in NYC | Apply at clinics, hospitals, and provider offices, or contact the local department of social services |
| How to renew your Medicaid insurance in NYC | Submit your renewal online using ACCESS HRA or by mail |
| How to update your contact information for Medicaid in NYC | Call the HRA Medicaid Helpline at 888-692-6116 or update your information online |
| Additional documentation for case changes | Use the MAP-751W form and submit via fax to 917-639-0837 |
| Medicaid Buy-In Program | Coverage for people with disabilities who are working and earning more than the traditional Medicaid limits |
| Medicaid eligibility process training | Register for the Medical Assistance Program Automated Resource Center (MARC) |
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What You'll Learn

Medicaid eligibility and application
Medicaid is a health insurance program that provides comprehensive health coverage to eligible New Yorkers. The eligibility criteria and application process for Medicaid in New York can vary depending on an individual's circumstances, and there are alternative pathways to eligibility. Here is a guide to understanding Medicaid eligibility and the application process in New York City.
Eligibility Criteria:
Medicaid eligibility is based on specific factors, including age, financial circumstances, family situation, and living arrangements. Certain eligibility groups, such as pregnant individuals and children, can apply at many clinics, hospitals, and provider offices. Blind or disabled individuals who do not meet the criteria of any of the MAGI eligibility groups may still be eligible for Medicaid. Additionally, individuals who think they are disabled but lack certification may qualify if they apply at the Local Department of Social Services (LDSS).
For long-term care Medicaid, applicants must have a functional need. For instance, a Nursing Facility Level of Care (NFLOC) is required for Nursing Home Medicaid and HCBS Medicaid Waivers. There are also financial eligibility criteria, which change annually and vary depending on marital status. As per the 2025 eligibility criteria, a single Nursing Home Medicaid applicant must have an income of less than $1,800 per month and assets worth less than $32,396.
It's important to note that not meeting all the requirements does not necessarily mean ineligibility for Medicaid. New York offers alternative pathways, such as the Medically Needy Pathway, which allows individuals with high medical bills to become income-eligible even if they exceed Medicaid's income limit.
Application Process:
The application process for Medicaid in New York depends on the category of eligibility. Some applicants may apply through NY State of Health, while others may need to apply through their Local Department of Social Service (LDSS). Pregnant individuals and children can call their local department of social services to find out where to apply.
If applying through the LDSS, individuals will need to complete the Non-MAGI Medicaid Application (DOH-4220) and, in many cases, a supplemental form (DOH-5178A). These forms are available in multiple languages, including English, Spanish, Chinese, Haitian Creole, Italian, Korean, and Russian.
During the application process, applicants may be required to provide proof of certain factors, such as disability or income. Personal privacy rights apply to all Medicaid applications, and individuals have the right to appeal any decisions regarding their eligibility.
For more specific information and guidance on the Medicaid eligibility criteria and application process in New York City, individuals can refer to the official websites of NY State of Health and New York State Medicaid.
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Medicaid renewal process
The Medicaid renewal process in New York City involves several steps and requirements that individuals need to be aware of to maintain their health insurance coverage. Firstly, it is crucial to keep your contact information, including mailing address, phone number, and email address, up to date with the New York State of Health. This ensures that you receive important notifications about renewing your insurance. You can update your information by contacting your county's Medicaid office, New York City's Human Resources Administration, or through your NY State of Health account.
When it is time to renew your Medicaid insurance, the Health and Resources Administration (HRA) will send you a renewal packet via mail. You will also see a notification when you log in to your ACCESS HRA account. It is important to pay close attention to the information provided by HRA to avoid losing your insurance coverage. The renewal process requires submitting the necessary documentation to determine your continued eligibility for Medicaid.
You can complete your Medicaid renewal online using ACCESS HRA. This platform allows you to submit your renewal and supporting documents electronically, eliminating the need to return forms by mail. However, if you prefer, you can still renew through the mail by printing a paper copy of your renewal from the Benefits page on ACCESS HRA. It is important to note that only you can submit and manage your Medicaid renewal through your own ACCESS HRA account.
The required documentation for Medicaid renewal may vary, but it typically includes proof of residency, identity, income, and immigration status. Additionally, certain case changes may require additional documentation to be submitted using the MAP-751W form. Staying informed about the renewal process and providing the necessary documentation on time are crucial steps to ensure the continuation of your Medicaid health insurance coverage. If you have any questions or require further assistance, you can contact the HRA Medicaid Helpline at 888-692-6116 or refer to the available guides and resources on the HRA website.
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Medicaid insurance termination
New York's Medicaid program provides comprehensive health coverage to over 7.5 million New Yorkers. The services covered by Medicaid vary depending on your age, financial circumstances, family situation, or living arrangements.
Medicaid insurance can be obtained through your county's Medicaid office or through New York City's Human Resources Administration. If you are in a facility operated by the New York State Office of Mental Health, you should contact the patient resource office. On the other hand, if you are in a facility operated by the New York State Office for People with Developmental Disabilities, you should contact the Revenue Support Field Office.
To ensure that your Medicaid insurance remains active, it is important to keep your contact information up to date. You can update your address, phone number, and email address by contacting the office through which you enrolled in Medicaid or by speaking with a customer service professional.
While there is no specific information about terminating Medicaid insurance in New York City, it is important to note the potential risks of being uninsured, including the high cost of medical care. If you are considering terminating your Medicaid insurance, it is crucial to explore alternative health insurance options to ensure continuous coverage.
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Medicaid Buy-In program
In New York State, Medicaid provides comprehensive health coverage to over 7.5 million people. The scheme covers a wide range of services depending on factors such as age, financial circumstances, family situation, and living arrangements.
The Medicaid Buy-In (MBI-WPD) program is a federal work incentive program that offers Medicaid coverage to people with disabilities who are working and earning more than the allowable limits for regular Medicaid. This program allows working people with disabilities to earn a higher income without risking the loss of vital health care coverage.
To qualify for the MBI-WPD, you must meet certain criteria. Firstly, you must be certified as disabled by the Social Security Administration (SSA) or have a disability review conducted by the New York State Disability Review Team. Secondly, you must have non-exempt resources that do not exceed the Medicaid resource limit, which is $32,396 for a one-person household and $43,781 for a two-person household. It's important to note that retirement accounts are disregarded when determining eligibility.
There may be a modest premium based on your income, although this is currently subject to a moratorium. If you have health insurance through your employer, you may be required to keep that insurance, and Medicaid may cover the cost of the premium. It's important to note that the MBI-WPD does not offer family coverage, so if you have family coverage through your employer, you may need to explore other options.
If you are already enrolled in Medicaid and need to update your address or contact information, you can do so by contacting your county's Medicaid office or New York City's Human Resources Administration, or by updating your information online through your NY State of Health account.
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Medicaid contact information updates
To update your contact information for Medicaid in New York City, you can use the following methods:
Phone
Call the HRA Medicaid Helpline at 888-692-6116. This number can also be used to ask questions about the renewal process. The helpline is open Monday to Friday, 8am-8pm, and Saturday, 9am-1pm.
Online
You can update your address, phone number, and email address online in your NY State of Health Account. You can also update your communication preferences.
Fax
If you are a Medicaid client with case changes that require additional documentation, you can submit the MAP-751W form via fax to 917-639-0837.
You can also update your address by mail. You will receive a renewal packet from HRA when it is time to renew your insurance. You can return the completed packet by mail.
In-Person
You can apply for Medicaid at many clinics, hospitals, and provider offices. You can also apply in person at your local department of social services.
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Frequently asked questions
You can update your address and contact information online or by calling the HRA Medicaid Helpline at 888-692-6116.
You can renew your Medicaid insurance online using ACCESS HRA. You will receive a renewal packet in the mail when it is time to renew your insurance. You can also print a paper copy of your renewal on ACCESS HRA if you did not receive it in the mail.
If you do not renew your insurance by the deadline, you might lose your health insurance.
You can apply for Medicaid insurance through your county's Medicaid office, New York City's Human Resources Administration, or the NY State of Health at nystateofhealth.ny.gov or by calling 855-355-5777.











































