
New York Life Insurance offers a range of services, including life insurance, retirement plans, and mutual funds. They provide customers with online access to their accounts, allowing them to make changes, update information, and manage policies. Customers can also connect with an agent to discuss their unique needs and goals. With over 175 years of experience, New York Life Insurance is committed to financial expertise and human connection, offering flexible solutions to protect and grow their customers' financial security.
Characteristics | Values |
---|---|
Registration | Register for an online account |
Online Account Management | Manage your account online, make payments, update contact information, etc. |
Service Forms | Request changes or transactions on your New York Life products |
Retirement Plan Services | Retirement solutions and resources |
Mutual Funds | MainStay Mutual Funds |
Insurance Types | Term life insurance, whole life insurance, universal life insurance, variable universal life insurance |
Customer Support | Connect with an agent, access how-to videos, call customer service |
What You'll Learn
How to change contact information
To change your contact information for New York Life Insurance, you must first register for an online account. This will give you access to all your account information in one place. You can register by clicking the "New User Registration" button and following the prompts. You will need to enter your last name, Social Security number, and date of birth. Once registered, you can log in to your account and update your contact information, including your mailing address, phone number, and email address.
You can also change your address by phone or by submitting a completed Annuity Service Form. If you have any challenges logging in or registering for an account, you can call the Service Center at 1-800-762-6212, Monday through Friday, from 8:30 am to 5:30 pm Eastern Time.
Additionally, New York Life offers a mobile app that allows you to manage your policies, make secure payments, update contact information, and access other features on the go. You can download the app by scanning the QR code with your mobile device.
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How to update a beneficiary
To update a beneficiary for your New York Life Insurance, you will need to provide the following information: the full legal name, address, telephone number, date of birth, and social security number of the new beneficiary. This information will enable New York Life to locate your beneficiary faster and will remain confidential until the time of claim.
There are several ways to change your beneficiary. The quickest and best way is to manage your beneficiary information online. To do this, log in to your account on the New York Life website or mobile app, click on "My Account" in the top navigation of the website, and select "My beneficiaries". Alternatively, you can click on the "Manage My Beneficiary" link on the right side of the page. Here, you can add, delete, or manage beneficiaries.
If you prefer, you can also change your beneficiary by mail. To do this, download a Beneficiary Change Form from the New York Life website. Print, sign, and date the form, then mail it to the following address:
New York Life Insurance Company, AARP Operations
P.O. Box 30712
Tampa, FL 33630-3712
If your policy is a family plan or has rider insureds, you will need to use a different form to change your beneficiary. This form can be found on the New York Life website and should be mailed to:
New York Life Insurance Company
Cleveland Service Center
P.O. Box 6916
Cleveland, OH 44101
It is important to periodically review and update your beneficiary designations as needed. Life circumstances can change, and the beneficiary you named before might not be the one you would choose today.
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How to make a one-time premium payment
To make a one-time premium payment for your New York Life Insurance, you must first register for an online account. This will give you access to all your account information in one place, including policies, payments, and more.
To register for an online account, you will need to provide your last name, Social Security number, and date of birth. If you encounter any problems, you can call the New York Life Service Center at 1-800-762-6212, Monday through Friday, from 8:30 a.m. to 5:30 p.m. Eastern Time.
Once you have registered and accessed your online account, you can make a one-time premium payment at any time. You can also set up recurring premium payments if you would prefer not to remember your payment date each month.
In addition to making payments, your online account allows you to update your beneficiary and contact information, make investment transactions, and upload documents.
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How to change address
To change the address on your New York Life Insurance policy, you will need to update your contact information. This can be done online, via the New York Life mobile app, or by submitting a Name Change Request Form.
Online
If you have registered for online access to your New York Life account, you can update your contact information by logging in and accessing your account.
Mobile App
You can also update your contact information on the go by using the New York Life mobile app. The app is available for download by scanning the QR code on your mobile device.
By Mail
Alternatively, you can submit a Name Change Request Form by mail. This form can be used to process a change of name on your policy. The form, along with any other relevant forms, can be found in the Service Forms Library on the New York Life website. The mailing address for the Dallas Service Center is:
New York Life Insurance Company
Dallas Service Center
P.O. Box 130539
Dallas, TX 75313
The mailing address for the Cleveland Service Center is:
New York Life Insurance Company
Cleveland Service Center
P.O. Box 6916
Cleveland, OH 44101
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How to register for an online account
To register for an online account with New York Life Insurance, you must first ensure that you have not already registered your account for online access. If you have not, you can register by following these steps:
- Go to the New York Life website.
- Click on the "Access Your Account" button.
- If you are accessing your policy online for the first time, click on the "New User Registration" button.
- Enter your last name, Social Security number, and date of birth.
- Follow the prompts to complete your registration.
If you have any issues registering your account, you can call the New York Life Service Center at 1-800-762-6212, Monday through Friday from 8:30 am to 5:30 pm Eastern Time.
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Frequently asked questions
You can register for online access to your New York Life Insurance account by clicking the "New User Registration" button on the login page and following the prompts. You will need to enter your last name, Social Security number, and date of birth.
You can change your address by phone, online, or by submitting a completed Annuity Service Form.
You can update your beneficiary information online in seconds.
You can contact New York Life Insurance by calling the Service Center at 1-800-762-6212, Monday through Friday from 8:30 a.m. to 5:30 p.m. Eastern Time.