Checking Your First Bank Insurance Account Balance

how to check first bank insurance account balance

Checking your bank account balance is essential for maintaining your financial health, and there are several ways to do so. This includes checking your balance online, through a mobile app, or by calling your bank. This article will discuss how to check your First Bank insurance account balance, which is essential for keeping track of your insurance and ensuring your premium payments are up to date.

Characteristics Values
Fee 15 naira via SMS
Online Banking Yes, via the FirstOnline platform
Mobile Banking Yes, via the FirstMobile app
USSD Code Yes, by dialling *894#
SMS Yes, by sending an SMS to a number provided by the bank
In-Person Yes, by visiting any First Bank branch
Phone Yes, by calling the customer care line

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Using the FirstMobile app

Checking your First Bank insurance account balance using the FirstMobile app is a convenient and user-friendly process. Here's a comprehensive guide on how to do it:

First, ensure you have downloaded the First Bank mobile app, also known as the First Bank On The Go mobile app, on your smartphone. This app provides easy and secure access to your accounts.

Once you have downloaded the app, you need to register and activate it. This usually involves providing your personal and account information to set up your secure login credentials.

Now, let's go through the step-by-step process of checking your insurance account balance:

  • Log in to the FirstMobile app using your secure login credentials.
  • After logging in, navigate to the main menu or dashboard.
  • From the menu options, look for "My Accounts" or a similar label. This section may be found under a more general category, such as "eBanking."
  • Within "My Accounts," select the specific insurance account for which you want to view the balance. You may be required to provide additional verification, such as entering your account number or a linked mobile phone number.
  • Once you have selected the desired account, you will be presented with your account details, including the current balance.

In some cases, the FirstMobile app may prominently display your account balance on the main screen, providing an instantaneous balance view without requiring you to navigate to a specific account page.

Additionally, the FirstMobile app offers various other features, such as the ability to deposit checks, schedule transfers, view transaction history, and more, providing a comprehensive digital banking experience.

It's important to note that while using the FirstMobile app, internet data is typically required, and there may be a nominal fee associated with checking your First Bank insurance account balance via the app or SMS.

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Dialing a USSD code

To check your First Bank account balance, you can dial a USSD code on your mobile phone. This is a quick, convenient, and secure way to access your account balance, and it can be done anywhere and at any time. It is important to note that this service is not free, and a small fee may be charged for each balance inquiry.

To use the USSD code method, your phone number must be linked to your First Bank account. If it isn't, you will need to register and activate the First Bank USSD code service before you can check your balance. To do this, simply dial *894*0# using the phone number linked to your account. You will then be prompted to enter the 4-digit PIN of your ATM card and create a 5-digit PIN for mobile banking. Once this is set up, you can use the USSD code to check your balance.

The USSD code to check your First Bank account balance is typically given as *894*00# or *894#. After dialling this code, you will need to enter your PIN. Your account balance will then be displayed on the screen of your mobile phone, and you may also receive an SMS notification containing your balance.

It is worth noting that system updates or network issues could occasionally impact the USSD code service. Additionally, while most mobile banking services such as USSD are available on all types of mobile phones, some services may require a smartphone with a compatible operating system, such as Android or iOS.

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Using the FirstOnline banking platform

First Bank offers a robust online banking platform known as FirstOnline, which allows you to check your balance, perform transactions, and access various account features from the comfort of your computer or mobile device. Here's a step-by-step guide on using the FirstOnline banking platform to check your First Bank insurance account balance:

  • Access the First Bank Website: Visit the official First Bank website and navigate to the "Online Banking" or "Digital Banking" section.
  • Secure Login: Enter your valid username and password to access your online banking account. Remember to prioritize security by using strong passwords and enabling two-factor authentication if available.
  • Intuitive Interface: Once you have logged in, you will see a user-friendly interface displaying your account information.
  • Locate the "Accounts" Section: Click on the "Accounts" tab or a similar menu option to view your various accounts.
  • Real-time Balance View: Your FirstOnline dashboard will likely display your account balances for a quick overview. You may also be able to view transaction history, e-statements, and other account details.
  • Balance Alerts: FirstOnline may offer balance alerts, notifying you when your account balance goes above or below a specified amount. You can set up these alerts by accessing the "Alerts" section and customizing your preferences.

By following these steps, you can conveniently check your First Bank insurance account balance using the FirstOnline banking platform. This platform provides a secure and user-friendly way to manage your account and access important financial information.

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Requesting a Mini premium statement

Online Banking

To access your mini premium statement through online banking, follow these steps:

  • Visit the official website of your bank, such as First Bank's FirstOnline platform.
  • Log in to your online banking account using your secure credentials, typically your username and password. Remember to prioritize security by using strong passwords and enabling two-factor authentication if available.
  • Navigate to the intuitive interface, which will display your account information.
  • Locate the "Accounts" section or a similar tab to access your mini premium statement. Depending on the website layout, you may need to click on a specific account to view its mini statement.

Mobile Banking

Mobile banking apps provide a convenient way to request a mini premium statement:

  • Download and install your bank's official mobile banking application, such as First Bank's FirstMobile app, from the Google Play Store (Android) or App Store (iOS).
  • Log in securely using your credentials, usually your username and password. Consider enabling two-factor authentication for enhanced security.
  • Navigate the user-friendly interface to locate the "Accounts" section or a similar tab to access your account information.
  • Your account balance may be displayed on the main screen, and you can explore further to find the mini premium statement.

SMS Banking

SMS banking offers a quick method to request a mini premium statement:

  • Find your bank's assigned SMS keyword and the designated number for sending the SMS request.
  • Type the SMS according to the provided keyword and send it to the specified number from your registered mobile number.
  • You will receive an SMS reply from the bank with your mini premium statement attached.

ATM

Using an ATM is another option to obtain a mini premium statement:

  • Insert your ATM card into the machine and enter your PIN.
  • Navigate the on-screen menu to find the option for a mini statement or account information.
  • Follow the prompts to select your account type and the specific account for which you want the mini statement.
  • The ATM will display or print your mini premium statement, providing a summary of recent transactions and your current balance.

Remember, a mini premium statement offers a convenient way to keep track of your recent transactions and current balance without the need to review a lengthy bank statement. Choose the method that best suits your preferences and needs to request your mini premium statement.

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Using the First Bank insurance customer app

Checking your First Bank insurance account balance on the go has now been made easy with the FirstBank insurance mobile app. Here is a step-by-step guide on how to check your balance using the app:

Download the App

First, you will need to download the FirstBank insurance customer app. You can download the app from the Google Play Store or Apple App Store, depending on your device.

Register and Activate

After downloading the app, you will need to register and activate it. During registration, you will likely be asked to provide your mobile number, which should be the same one registered with your bank account. You will also need to create a unique PIN and a unique UPI ID, which is usually a four-digit code.

Log In

Once registered and activated, you can log in to the app using your FirstBank insurance details.

Navigate to Account Information

After logging in, navigate to the menu option/bar on your dashboard and click on "My Accounts" or a similar option. From there, you can select "View Policy" or "Account Balance" to see your insurance account balance.

Other Features

In addition to checking your account balance, the FirstBank insurance mobile app may offer other features such as transaction histories, fund transfers, and more. These features can vary depending on the bank and the specific app.

It is important to note that some banks may charge a fee for using their mobile app or internet banking services to check your account balance. Additionally, always ensure that your information is secure by using strong passwords, enabling two-factor authentication, and avoiding sharing sensitive information.

Frequently asked questions

You can check your balance by logging into your First Bank Insurance account online. Once you've logged in, click on the Menu option, then 'My Accounts', followed by 'View Policy'. Your account balance will be displayed, along with other account details.

Yes, First Bank offers a user-friendly mobile banking application that allows you to check your account balance anytime, anywhere. Download the FirstMobile app from the Google Play Store (Android) or App Store (iOS) and log in with your secure credentials. You can also use the First Bank USSD (Unstructured Supplementary Service Data) service by dialling *894# and following the prompts.

Yes, you can request a Mini Premium Statement of Account using First Bank insurance, which will show your balance and past transactions. You can also call the First Bank customer care line and follow the instructions to verify your account ownership before receiving your balance information.

Yes, checking your First Bank Insurance Account balance via SMS usually attracts a fee of 15 naira.

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