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Max Life Insurance offers a range of insurance products, including term insurance plans, unit-linked insurance plans (ULIPs), and investment plans. Checking the fund value of your Max Life Insurance policy can be done through several methods, including online, over the phone, via SMS, or by visiting a branch office. The online method is the most convenient and can be done by logging into your account on their website and accessing the Customer Login section. From there, you will be able to view comprehensive information about your policies, including fund values and transaction history.
Characteristics | Values |
---|---|
Website | www.maxlifeinsurance.com |
Customer login | 'Customer Login' option on the top right corner of the page |
Login credentials | Registered mobile number/registered email address/policy number and registered date of birth |
OTP | Sent to registered mobile number and email address |
Policy details | Comprehensive information about all policies, including policy status, payment receipts, and personal information |
Policy details by phone | 1860 120 5577 |
Policy details by email | [email protected] |
Policy details by SMS | Send a short code specified by Max Life to 5616188 |
Branch office | Visit the nearest branch office |
What You'll Learn
Check fund value online
Checking the fund value of your Max Life Insurance policy can be done in a few simple steps. Here is how you can check your fund value online:
Step 1: Log in to the official website of Max Life Insurance
Visit www.maxlifeinsurance.com. This website has a customer care portal that enables policyholders to pay premiums, download payment receipts, and check policy details.
Step 2: Go to the 'Customer Login' option
You will find the 'Customer Login' option on the top right corner of the page. This will open a drop-down menu listing options such as 'Pay Premium', 'Track Application', and 'Claims Centre'.
Step 3: Click on an option from the drop-down menu
Clicking on an option will redirect you to a different page.
Step 4: Fill in your login details
To check your Max Life Insurance policy details, you will need to enter your username, ID, and password.
Step 5: Access the customer login portal
After entering the correct login details, you will be able to access the customer login portal, where you can view your policy details.
Step 6: Enter your policy number
You can enter your policy number in the portal to check the status of your Max Life Insurance policy.
Other ways to check your fund value
In addition to the online process, you can also check your Max Life Insurance policy details through the following methods:
- Calling the helpline number: 1860 120 5577 (for existing customers) or 0124 648 8900 (for new customers or inquiries about an ongoing application)
- Sending an email to: [email protected]
- Sending an SMS with a short code specified by Max Life to 5616188
- Visiting the nearest branch office
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Call Max Life Insurance
Max Life Insurance has a dedicated customer care helpline that you can call to check your fund value, clarify doubts, ask queries, and learn about the life insurance schemes they offer.
You can reach the Max Life Insurance customer care team by calling 1860 120 5577. This helpline is available Monday to Saturday (except National Holidays) between 9.00 a.m. and 6.00 p.m. Information can also be obtained through the 24/7 interactive IVR system.
If you are an existing Max Life customer and want to know details about your active policy, you can also call 0124 648 8900. This line is available between 9 AM and 9 PM, seven days a week.
For residents and non-residents in the country, Max Life Insurance also provides a direct helpline for NRI customers. This number is +91 11 71025900, +91 11 61329950 0124-5071300, 6477000.
If you need assistance with claims related to your policy, you can call the customer care number, 1860 120 5577, or contact your nearest Max Life Insurance branch office or your trusted distributor.
Other Ways to Contact Max Life Insurance
In addition to calling, you can also contact Max Life Insurance through the following ways:
- Email: You can send your queries or feedback to [email protected]. If you are a non-resident Indian (NRI) customer, you can email [email protected].
- SMS: You can send an SMS to 5616188 with the applicable short codes to receive your policy details.
- Branch Office: You can also visit your nearest Max Life Insurance branch office to get assistance with your policy details.
- WhatsApp: Max Life Insurance also offers support via WhatsApp on the number 7428396005.
- Online: You can access your policy details online by logging into your account on the Max Life Insurance website.
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Send an SMS
To check your Max Life Insurance policy details via SMS, you can follow these steps:
Step 1: Check that you have your registered mobile phone with you.
Step 2: Text your policy number (in XXXX format) to the number provided by Max Life Insurance. You can find this number on their website or by contacting their customer service team.
Step 3: Once your details have been verified, you will receive an SMS containing your policy details.
This is a quick and convenient way to access your Max Life Insurance policy details on the go. It is important to ensure that you are sending the SMS from your registered mobile number, as this is the number that Max Life Insurance will use to send your policy details.
In addition to checking your policy details via SMS, you can also access your policy information by logging into your online account on the Max Life Insurance website, contacting their customer service team, or visiting a branch office.
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Visit a branch office
If you would prefer to visit a branch office to check the fund value of your Max Life Insurance, you can do so by following these steps:
Step 1: Locate your nearest Max Life Insurance branch office
You can find the address and contact details of your nearest branch by searching for it on the Max Life Insurance website or by contacting their customer support team.
Step 2: Gather the necessary documents
Make sure you have all the necessary documents with you before visiting the branch office. This may include your policy documents, identification proof, and any other relevant paperwork.
Step 3: Visit the branch office during business hours
Plan your visit during their business hours to ensure someone is available to assist you. Their business hours may vary depending on the location, so it is recommended to check their website or give them a call beforehand.
Step 4: Speak to a customer representative
Once you arrive at the branch office, approach the customer service desk or a representative and explain that you would like to check the fund value of your insurance policy. They will guide you through the process and may require you to provide your policy details and identification for verification purposes.
Step 5: Provide the necessary information
Have your policy number and other relevant details ready to provide to the customer representative. They may ask for additional information or documentation, so it is best to be prepared with all the necessary information.
Step 6: Receive your fund value information
After verifying your details, the customer representative will be able to provide you with the fund value of your Max Life Insurance policy. They may also be able to answer any other queries you may have regarding your policy or insurance plan.
While checking your fund value online or through the customer portal is more convenient, visiting a branch office can be a great option if you have specific questions or concerns about your policy that require in-person assistance. The customer representatives at Max Life Insurance branch offices are knowledgeable and trained to help you with your insurance-related needs.
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Check via email
Checking your fund value in Max Life Insurance is a simple process that can be done online or offline. Here is a step-by-step guide on how to check your fund value via email:
Step 1: Visit the Max Life Insurance Website
Go to the official website of Max Life Insurance at www.maxlifeinsurance.com. The website has a customer portal that provides policyholders with access to various services, such as paying premiums and checking policy details.
Step 2: Navigate to the Customer Login Section
Once you are on the homepage, look for the 'Customer Login' option, usually located in the top right corner of the page. This will take you to a new page where you will need to provide your login credentials.
Step 3: Enter Your Login Credentials
To access your account, you will need to enter your registered email address or username, along with your password. If you have forgotten your password, you can reset it by clicking on the 'Forgot Password' option and following the instructions.
Step 4: Check Your Email for the OTP
After entering your login credentials correctly, Max Life Insurance will send a one-time password (OTP) to your registered email address. This is an additional security measure to ensure that only authorised individuals can access your account.
Step 5: Enter the OTP
Enter the OTP that you received in your email into the designated field on the login page. This will verify your identity and allow you to proceed to the next step.
Step 6: Access Your Policy Details
Once you have successfully logged in, you will be redirected to your customer portal, where you can access comprehensive information about your policies. Here, you can view your active policies, payment history, personal information, and more.
Step 7: Navigate to the Fund Value Section
Within your customer portal, look for a section or tab specifically dedicated to fund value or fund performance. This is where you will be able to view the current value of your investments and track their performance over time.
Step 8: Contact Customer Support for Assistance
If you have any difficulties checking your fund value or navigating the website, you can always contact the Max Life Insurance customer support team. They can be reached via email at [email protected], and they will be able to guide you through the process or answer any questions you may have.
Remember to keep your login credentials secure and avoid sharing them with anyone. Additionally, ensure that you are accessing the correct website and that your device is secure to protect your personal and financial information.
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Frequently asked questions
You can check your fund value online by logging into the Max Life Insurance customer portal. You will need your username, ID, password, and policy number.
You can log in with your registered mobile number or email address, and your date of birth.
If you have forgotten your password, you can reset it by clicking on the 'forgot password' option and following the instructions. If you have forgotten your username, you can retrieve it by clicking on the 'forgot username' option and providing the required information.
You can check your fund value offline by calling the helpline number, sending an SMS with a short code to 5616188, or by visiting your nearest branch office.
The helpline number is 1860 120 5577. The helpline is available from 9:00 am to 6:00 pm, Monday to Saturday.