
Medgulf Insurance, founded in Saudi Arabia in 1924, offers comprehensive and cost-effective coverage for personal and business needs, including motor, health, and medical insurance. Customers can check their Medgulf insurance status through various channels, including a toll-free number, social media, email, and live chat. Additionally, Medgulf provides an online platform and physical locations to access insurance information and services, such as policy renewals and claims submissions. With over a million customers, Medgulf prioritizes client comfort and accessibility, ensuring they receive the best insurance standards and sufficient insurance solutions.
| Characteristics | Values |
|---|---|
| Contact Number | 800 441 4442 |
| Working Hours | Sunday to Thursday, 8 a.m. to 4 p.m. |
| [email protected] | |
| Twitter Handle | @medgulfcare |
| Medgulf Page | |
| Website | medgulf.com.sa |
| Online Platform | onlineservices.medgulf.com |
| Medical Department Contact | 800 124 8844 |
| Mailing Address | Riyadh, MEDGULF (The Mediterranean and Gulf Insurance Company) – Department of Vehicle Insurance Claims – MEDGULF, Futuro Tower, King Saud Road, Al Murabba. P.O. Box 2302, Riyadh 11451 – Saudi Arabia |
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What You'll Learn

Check via the toll-free number, email, or live chat
Medgulf offers several ways to check your insurance status and get support. You can contact them via their toll-free number, email, or live chat.
Toll-Free Number
Medgulf provides a toll-free number for inquiries about their services and insurance status checks. The number is 800 441 4442, and they are available Sunday through Thursday from 8 a.m. to 4 p.m. You can also reach out to their medical department by calling 800 124 8844, which is available 24/7 to provide information about your medical insurance plan.
You can also reach Medgulf by sending an email to [email protected]. When emailing, include a screenshot along with your account name, insurance card number, and policy number for quicker assistance.
Live Chat
Medgulf offers a live chat tool on their website, providing real-time support and answers to your insurance-related queries. This option is convenient if you need immediate assistance and prefer not to make a phone call.
Medgulf is committed to providing comprehensive and cost-effective insurance solutions to its customers, and these multiple channels of communication ensure that customers can easily access the information and support they need regarding their insurance policies.
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Check Medgulf insurance status online
Medgulf Insurance provides several ways to check your insurance status online. The company offers comprehensive and cost-effective insurance coverage for personal and business needs, including motor, health, and medical insurance. Here are some ways to check your Medgulf insurance status online:
Website and Live Chat
You can visit the Medgulf website, which provides information on various insurance options. The website also features a live chat tool that allows you to connect with customer service representatives and inquire about your insurance status.
You can send an email to Medgulf's customer service at [email protected]. It is recommended to include relevant information such as your account name, insurance card number, and policy number in your email for quicker assistance.
Online Platform
Medgulf offers an online platform, onlineservices.medgulf.com, where you can access details about your medical insurance plan. This platform allows you to learn about the hospitals included in your insurance coverage and other related information.
Toll-Free Number
While this option may not be directly checking your status online, it is worth mentioning that Medgulf provides a toll-free number, 800 441 4442, which you can call to inquire about their services and check your insurance status. This number is operational from Sunday to Thursday, 8 a.m. to 4 p.m.
Additionally, Medgulf also offers support through its Twitter account, @medgulfcare, and its Facebook page. You can reach out to them via social media platforms for any queries or assistance regarding your insurance status.
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Vehicle insurance claims and upgrades
Medgulf offers comprehensive vehicle insurance programs to ensure that you receive the best vehicle insurance standards and to minimize loss and damage caused by accidents. Their motor insurance segment covers insurance for motor vehicle liability and losses.
Medgulf's comprehensive insurance policies cover private and commercial vehicles, including third-party liability, with personal accident benefits for both drivers and passengers. These policies can be extended to include an obligatory policy for Lebanon's official yearly inspection. Flexible coverage options are available, including no depreciation on spare parts for the first year and an increase of 5% for each additional year.
Upgrading your vehicle insurance policy is not available at Medgulf as of now. However, you can apply for a comprehensive vehicle program and cancel your current insurance. To upgrade or change your vehicle insurance, you can visit any Medgulf location to look up your personal loss records through Najem.
You can submit your claims regarding vehicle insurance by mailing a copy of the required documents to the following address: Riyadh, MEDGULF (The Mediterranean and Gulf Insurance Company) – Department of Vehicle Insurance Claims – MEDGULF, Futuro Tower, King Saud Road, Al Murabba. P.O. Box 2302, Riyadh 11451 – Saudi Arabia. Alternatively, you can reach out to Medgulf through their toll-free number, Twitter account, Facebook page, email, or live chat on their website.
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Medical Insurance queries
Medgulf offers a range of insurance services, including health and life insurance. The company provides comprehensive and cost-effective coverage for personal and business needs.
Checking Your Medgulf Insurance Status
You can check your Medgulf insurance status in several ways:
- By Phone: You can call Medgulf's toll-free number, 800 441 4442, from Sunday to Thursday, 8 a.m. to 4 p.m. They also have a dedicated medical department line, 800 124 8844, which is available 24/7 to answer queries about your medical insurance plan.
- Email: Send an email to [email protected]. Include your account name, insurance card number, and policy number in the email for identification purposes.
- Online: Check your coverage status online through their website or use the live chat tool. You can also visit their online platform at onlineservices.medgulf.com to learn more about your insurance plan.
- Social Media: Medgulf also provides customer support through their Twitter account, @medgulfcare, and their Facebook page.
Additional Services
Medgulf offers a Comprehensive Insurance Program for vehicle insurance, which includes repair or replacement of the vehicle in the event of an accident, as well as compensation for death or injuries caused by the accident. You can also upgrade your policy to include coverage for various risks, such as accidents, theft, and fire.
NABD Program
Medgulf's NABD program, in line with the Cooperative Health Insurance Council (CCHI) policy, offers a wide network of healthcare providers for your beneficiaries. It also includes Medical Refill, a service that helps you keep track of your monthly refills and guides you to the nearest partner pharmacy.
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Medgulf locations and contact information
Medgulf has a regional presence in several countries in the Middle East, including the United Arab Emirates, Saudi Arabia, Bahrain, Qatar, and Lebanon. Here is the contact information for each location:
United Arab Emirates (UAE)
Dubai
Dubai Wharf Mall, 1st Floor, Office DWR 22 & 23, Al Jaddaf, Jaddaf Waterfront, P.O. Box 30476, Dubai, UAE
Abu Dhabi
Nissan Tower, 9th Floor, Office 902, 501 Saeed Bin Ahmed Al Otaiba St - Al Danah - Zone 1, P.O. Box: 25880, Abu Dhabi, UAE
Saudi Arabia
- The Mediterranean and Gulf Insurance Company, Al Mustaqbal Tower, Al Ma’ather Street, P.O.Box 2302 Riyadh 11451
- To submit claims regarding vehicle insurance: Riyadh, MEDGULF, Futuro Tower, King Saud Road, Al Murabba, P.O. Box 2302, Riyadh 11451, Saudi Arabia
Bahrain
MEDGULF Takaful Chamber of Commerce Bldg., Bait El Tijjar, 16th Floor, P.O.Box 1109, Manama, Kingdom of Bahrain
Qatar
Qatar Financial Center Tower 2, Al Wahda Street, 5th Floor, Office 503, Diplomatic Area 31316, Doha, Qatar
Lebanon
Medgulf Building, Patriarche Howayek Street, P.O.Box 113/6320, Beirut, Lebanon
Medgulf also provides several other ways to get in touch with their team, including a toll-free number (+966 800 441 4442), an email address ([email protected]), a Twitter account (@medgulfcare), and a Facebook page. Additionally, they offer a live chat tool on their website and an online platform (onlineservices.medgulf.com) to access information about your insurance plan.
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Frequently asked questions
You can monitor your coverage status online once you've selected it.
You can check your Medgulf insurance status by calling their toll-free number, 800 441 4442, Sunday through Thursday, from 8 a.m. to 4 p.m.
You can visit any Medgulf location to check your insurance status. Find your nearest Medgulf location by visiting their website.
You can email Medgulf at [email protected].







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