Jane Dotson
UCI offers the UC Student Health Insurance Plan (UC SHIP) to ensure that every student has access to adequate health insurance during their college career. UC SHIP is a comprehensive health insurance plan that includes affordable coverage for services both on campus and in the UC Irvine community. Students enrolled in UC SHIP will be responsible for paying a portion of the costs of their medical care, with the plan covering the remainder. UC SHIP offers a mobile app that allows users to access their health insurance benefits, ID card, and other useful health-related information. This ID card can be downloaded from the app or from Anthem's website.
| Characteristics | Values |
|---|---|
| Name of Insurance | UC Student Health Insurance Plan (UC SHIP) |
| Insurance Provider | Anthem Blue Cross |
| Contact Number | (866) 940-8306 |
| Claims Submission Address | PO Box 60007 Los Angeles, CA 90067-0007 |
| Website | www.anthem.com/ca |
| Mobile App | UC SHIP Mobile App |
| ID Card | Available on the mobile app or website |
| Pre-Certification for Inpatient Hospitalization | (800) 274-7767 |
| Out-of-Country Assistance | Blue Cross Blue Shield Global Core Service Center at (800) 810-2583 (BLUE) |
| Insurance Services Department Fax | (949) 824-5062 |
| Insurance Services Department Contact | (949) 824-2388 |
| Insurance Services Department Email | [email protected] |
| Referrals | Required for medical care beyond 50 miles from campus |
| Referral Submission | Student Health Patient Portal |
| In-Network Provider | Anthem Blue Cross Prudent Buyer |
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What You'll Learn
Download the UC SHIP mobile app
To check your UCI Insurance ID, you can download the UC SHIP mobile app, Sydney Health. The app gives you quick and easy access to all your UC SHIP benefits, including your Anthem health insurance benefits, ID card, and other useful health-related information.
The Sydney Health app is available for download on Google Play or the Apple App Store. Once you have downloaded the app, you can access your insurance ID card and other important information. It is important to register so you can receive notifications about your UC SHIP benefits and understand your benefits before seeking care.
To access your insurance ID card on the Sydney Health app, you will need to log in or create an account. When prompted for your member ID, enter the numeric portion of your Anthem ID number (excluding the XDP prefix) or your UCSD student ID number. After logging in, your Delta Dental ID card should be visible from the "Home" screen.
In addition to the Sydney Health app, you can also access your insurance ID card and benefits information by visiting the Anthem website at www.anthem.com/ca. Here, you can log in to your account and access your digital insurance ID card and other relevant details.
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Check your eligibility
To check your eligibility for the University of California Student Health Insurance Plan (UC SHIP), you must first determine whether you are a domestic or international student at UCI. The health insurance system in the United States can be complex, and the UCI Student Health Center (SHC) is aware that international students may face particular challenges. The SHC is available to help all students secure high-quality, affordable health care.
All students enrolled at UCI are required to have health insurance. If you are enrolled in UC SHIP, you will be responsible for paying a portion of your medical costs, with the insurance plan covering the remainder. UC SHIP is a comprehensive health insurance plan that includes affordable coverage for services both on campus and in the UC Irvine community. You can check with UCI's Office of Financial Aid and Scholarships (OFAS) to confirm if your financial aid award includes the cost of UC SHIP. On an annual basis, all students are automatically enrolled in and assessed the fees for UC SHIP during the Fall fee assessment period, which typically occurs between late July and early August.
If you have other health insurance that meets UC's waiver criteria, you can apply for a fee waiver to keep your own insurance. However, if you waive UC SHIP, the amount of the fees associated with the plan is retained by OFAS and distributed to other students who do not have other health insurance and wish to be enrolled in UC SHIP. If you are a J visa holder, please note that UC SHIP meets all J visa health insurance requirements, including coverage for medical evacuation and repatriation.
You can also refer to your local county health plan to determine if other health insurance coverage options are available to you. For non-UC SHIP health insurance options, visit HealthCare.gov. Additionally, the UC SHIP Reserve Fund Investment Committee (RFIC) has granted funds to assist students experiencing financial hardship with their out-of-pocket medical and/or mental health expenses.
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Understand your right to privacy
As a student enrolled in the University of California Student Health Insurance Plan (UC SHIP), you have certain privacy rights. Firstly, all students are automatically enrolled in and charged fees for UC SHIP during the Fall fee assessment period, which typically occurs between late July and early August. However, you can waive this insurance if you have alternative health insurance that meets the university's criteria.
Your right to privacy includes the right under California state law to have information from your insurance plan related to medical and mental health services delivered directly to you. This means that you can request paperless delivery of documents, such as explanations of benefits, to your email address rather than having them mailed to your permanent home address. This is especially relevant if you are insured under another person's health plan, such as a parent or spouse, as a California law (Senate Bill 138) expanded privacy rights for individuals in this situation.
Additionally, the University must comply with the Health Insurance Portability and Accountability Act (HIPAA) requirements. These govern the provision of health benefits, the delivery and payment for healthcare services, and the security and confidentiality of individually identifiable, protected health information (PHI). This includes any written, electronic, or oral formats collected by University employees during patient care activities. Researchers who require access to PHI for health research studies must adhere to HIPAA guidelines.
Furthermore, the University is subject to the Family Educational Rights and Privacy Act (FERPA), which protects personal privacy and provides individuals with access rights to records containing their personal information. If you wish to access records held by the University, you can make a request to the Public Records Office (PRO) under the California Public Records Act (CPRA) or the California Information Practices Act of 1977 (IPA).
When using the Student Health Patient Portal, please note that all communications regarding referrals must be submitted through this portal to ensure the confidentiality, privacy, and security of your PHI and personally identifiable information (PII).
Finally, when using UCI Health websites and mobile applications, your privacy is respected, and personally identifiable information is only collected when voluntarily provided by you. You can opt out of cookies to stop receiving targeted advertisements based on your browsing activity. If significant changes are made to the privacy policy, a prominent message will be posted on the website.
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Contact the Insurance Services Department
If you need to contact the Insurance Services Department at the UCI Student Health Center, there are a few things to keep in mind. Firstly, for any communications regarding referrals, these must be submitted via the Student Health Patient Portal to ensure the confidentiality and security of your personal information.
The Insurance Services Department can assist you in selecting providers in the community that are part of the preferred provider networks, USHIP or GSHIP. If you choose a provider that is not "in-network", your claims will be paid at the "out-of-network" rate, resulting in higher out-of-pocket costs.
If you are planning to be away from campus for an extended period, you should visit the Anthem website to select appropriate providers in your locality and provide their contact information to the Insurance Services Department before scheduling appointments. For travel abroad, it is recommended to contact Anthem's BlueCard PPO Program in advance to arrange for medical care if needed.
Additionally, if you wish to waive the UC Student Health Insurance Plan (UC SHIP), you must submit your request during the open waiver periods and by the posted deadlines. All appeals of waiver denials are handled by the Insurance Services Department. Remember that all students are required to have health insurance, and you must submit a waiver application each academic year to demonstrate that you have adequate coverage.
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Visit the Student Health Center
The Student Health Center (SHC) provides basic primary and specialty medical care on the UCI campus for all students at costs that are typically lower than the surrounding community.
If you are enrolled in the UC Student Health Insurance Plan (UC SHIP), your healthcare starts at the Student Health Center, which acts as your primary care provider. The SHC Insurance Services Department will assist you in selecting providers in the community that are in the USHIP or GSHIP preferred provider networks.
Non-SHIP students are also eligible for all services at SHC, but they must pay for services as SHC does not bill third-party insurance plans other than the USHIP or GSHIP plans.
If you need specialty medical care, special imaging modalities (e.g., MRI, CT, Ultrasound, PET) or other services not offered at SHC, you will be referred to an in-network community provider. If necessary, your SHC provider will refer you for specialty care treatment, special imaging modalities or other services that are not offered at SHC. Appointments with non-SHC providers must be pre-authorized by the SHC Insurance Services Department.
Depending on the services you receive outside the Student Health Center, you may need to pay an annual deductible before UC SHIP begins to share costs with you. Once you meet that deductible, you’ll pay coinsurance for services, and UC SHIP will cover the remainder of the cost, up to the maximum allowable amount for that service.
The UC SHIP Reserve Fund Investment Committee (RFIC) granted funds to UC Irvine to assist students in paying their out-of-pocket medical and/or mental health expenses that exceed $500. These funds are intended to assist students in covering expenses up to the in-network individual out-of-pocket maximum of $3,000. Please note that these funds cannot be used to defray expenses related to dental or vision services.
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Frequently asked questions
You can check your UCI insurance ID by downloading it from the UC SHIP mobile app or by visiting www.anthem.com/ca.
UC SHIP stands for the University of California Student Health Insurance Plan. It is a comprehensive health insurance plan offered by UCI to ensure that every student has adequate health insurance during their college career.
UC SHIP covers a range of medical and mental health services, including hospital services, urgent care visits, provider office visits, telehealth encounters, and clinical labs. It also includes coverage for medical evacuation and repatriation, as required for all J visa holders.
All students are automatically enrolled in UC SHIP and assessed the fees for UC SHIP during the Fall fee assessment period, typically between late July and early August. You can also confirm with UCI's Office of Financial Aid and Scholarships (OFAS) if your financial aid award includes the cost of UC SHIP.
Yes, if you have other health insurance that meets UC's waiver criteria, you can apply for a fee waiver to keep your own insurance. However, the amount of fees associated with UC SHIP will be retained by OFAS and not returned to the student.
