Paul Sanchez
Infinity Insurance, owned by Kemper Insurance, offers auto insurance for high-risk drivers in California. Infinity Insurance customers can make payments over the phone with the help of customer service representatives. Customers can also manage their auto insurance policies through the Kemper Auto Insurance app, which is available for both Android and iOS. Additionally, Infinity offers multiple payment options, such as recurring payments, and provides online support through its website.
| Characteristics | Values |
|---|---|
| Phone | Dial 1-855-478-3705 to connect with the customer service team |
| Online | Use the Kemper Auto Insurance app (available for Android and iOS) |
| In-person | Contact an Infinity agent at 1-844-995-4822 |
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What You'll Learn
Making a payment over the phone
Infinity Insurance Agency, Inc. customers can make payments over the phone with the help of the customer service team. This option is ideal for those who want to ask questions about their policy or need assistance with processing their payment.
To make a payment over the phone, simply dial 1-855-478-3705 to connect with the customer service team. This team is dedicated to providing support and ensuring a straightforward and hassle-free payment experience. Whether you have queries about your policy or encounter any issues during the payment process, the knowledgeable and friendly customer service representatives are there to help.
When you call the provided phone number, you will be connected to a customer service representative who will assist you in completing your transaction. They will likely ask for your policy number or other identifying information to access your account securely. You can then provide your payment details, such as your preferred payment method and the amount you wish to pay. The representative will process your payment and provide you with a confirmation or receipt for your records.
Overall, making a payment over the phone with Infinity Insurance is a straightforward process. By offering this payment option, Infinity Insurance ensures that customers have the flexibility and support they need to manage their insurance payments conveniently. Remember to have your relevant information ready and feel free to ask the customer service representatives any questions you may have during the call.
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Cancelling your policy
Cancelling your Infinity auto insurance policy can be done at any time, and the process is simple. However, it is important to be aware of a few things before you cancel to avoid potential problems. Firstly, a cancellation fee may be applied if you terminate your policy before the end of the term. It is recommended to refer to the terms of your policy agreement to check for any potential fees. Secondly, it is best to secure a new policy before cancelling your Infinity insurance to avoid any lapses in coverage. A coverage lapse occurs when there is a gap between the date your old policy expired and the new coverage begins, leaving you uninsured and potentially resulting in fines and penalties. Therefore, it is advisable to cancel as close to the renewal date as possible.
You can find details about your current Infinity policy, such as your renewal date, policy number, and premium amount, by logging into your online account. If you are having trouble locating this information, you can reach out to Infinity's customer service for assistance. Their customer service number is 1 (800) 782-1020, and they also offer a live chat feature on their Contact Us page. Once you have a new policy in place and are ready to cancel your Infinity insurance, you can do so through your online portal by following the on-screen prompts, or by contacting customer service. If you paid your insurance premium in full or cancelled before your renewal date, you may be eligible for a refund.
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Using the Kemper Auto Insurance app
Infinity Insurance Agency, Inc. customers can make payments over the phone by calling 1-855-478-3705. Alternatively, payments can be made through the Kemper Auto Insurance app, which is available on the Apple App Store and Google Play.
To make a payment using the Kemper Auto Insurance app, follow these steps:
- Download the app from the Apple App Store or Google Play and install it on your device.
- Open the app and log in to your account using your credentials. If you don't have an account, you can register for one within the app.
- Navigate to the payments section, which may be labelled as "Make a Payment" or "Manage Payments."
- Follow the prompts within the app to enter your payment details and complete your payment.
It's important to note that some users have reported issues with the app, including difficulty logging in, problems with updating payment methods, and challenges with completing payments. These issues may result in late fees, so it is recommended to allow extra time when making payments through the app. If you encounter persistent problems, you may need to consider alternative payment methods or contact the company directly for further assistance.
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Paying via a third-party provider
Infinity Insurance Agency, Inc. offers multiple payment options for its customers. One way to make a payment is by using a third-party provider. Here is some information on how to do that:
Paying via the Kemper Auto Insurance app
Infinity Insurance customers can manage their auto insurance policies and make payments through the Kemper Auto Insurance app. The app is available for both Android and iOS devices. Besides making payments, the app also allows customers to access claims, chat with customer support, display ID cards, find preferred repair shops, submit claims information, and locate company and agent information.
Paying over the phone
Customers can also make payments over the phone by calling Infinity Insurance's customer service team at 1-855-478-3705. The customer service representatives are knowledgeable and can guide customers through the payment process and answer any questions about their policies.
Other payment options
Infinity Insurance offers flexibility in payment options, including recurring payments. Customers can also take advantage of discounts by paying in full and providing proof of prior insurance. Additionally, Infinity Insurance specializes in finding policies for "hard-to-insure" customers, including those with foreign licenses, matricula consulars, and those requiring SR-22 forms.
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Contacting Infinity Insurance
Infinity Insurance has been in operation since 1955 and is currently owned by Kemper Insurance. It is one of the largest insurers of non-standard auto insurance for high-risk drivers, serving California. Infinity Insurance offers a range of coverage options, including liability, comprehensive, collision, and specialty vehicle coverage. They also provide commercial auto coverage for small and midsize businesses.
To get in touch with Infinity Insurance, you can utilize the following methods:
Phone:
- For payment-related inquiries or assistance, you can contact their customer service team at 1-855-478-3705. They are dedicated to helping you with any payment-related questions or issues.
- To inquire about discounts or speak with an Infinity agent, you can call 1-844-995-4822. Their skilled representatives can provide information on the various discounts you may be eligible for and assist with any other policy-related matters.
- To cancel your policy, call 1-855-409-9381. Before contacting them, ensure you have your policy number, contact information, and the desired end date for your policy readily available.
Online:
- You can manage your Infinity Insurance policy through the Kemper Auto Insurance app, available for both Android and iOS devices. This app allows you to make payments, access claims, and manage your policy details conveniently.
- Infinity Insurance also offers online chat support on their website, providing an additional avenue for customers to connect with their team and receive assistance.
Infinity Insurance strives to provide straightforward and hassle-free payment options and customer service. Their professionally skilled representatives are committed to catering to your needs and ensuring a positive experience.
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Frequently asked questions
Infinity Insurance is owned by Kemper Insurance and writes policies in California. You can make a payment by calling 1-855-478-3705 to connect with their customer service team. You can also use Kemper's Auto Insurance app, which is available for both Android and iOS.
Infinity Insurance accepts multiple payment methods, including online payments through the Kemper Auto Insurance app and payments over the phone with the help of customer service representatives.
Infinity Insurance has been in business since 1955 and has an A- rating (excellent) from AM Best, indicating a strong ability to fulfill claims. The company caters to high-risk drivers and offers specialty vehicle coverage, commercial auto coverage, and multiple payment options such as recurring payments.
