
The Washington State Department of Social and Health Services (DSHS) offers various services to its citizens, including assistance with cash, food, child support, and healthcare. DSHS provides health insurance options such as Medicaid and the Washington Apple Health program. Payments for child support can be made to the Washington State Support Registry (WSSR) by mailing a cheque or through Electronic Funds Transfer (EFT). Medicaid, on the other hand, does not involve direct payments to individuals but sends payments to healthcare providers.
| Characteristics | Values |
|---|---|
| Payment methods | Electronic Funds Transfer (EFT), wage withholding, Internet Payment Service, post |
| Payment address | Washington State Support Registry, PO Box 45868, Olympia, WA 98504-5868 |
| Payment details to include | Social Security Number |
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What You'll Learn

Child support payments
Another option is to send a money order, which can be purchased at many retail locations, post offices, and banks. When using a money order, it is important to clearly print your full name and identifier, with an account number or SSN. Cash payments can also be made at money services companies, such as MoneyGram, although a fee may be charged. These cash payments are transmitted to DCS electronically, and customers are responsible for verifying fees and participating retail locations through the company's website.
Additionally, the Division of Child Support (DCS) works with outside vendors to provide alternative methods for making child support payments. These vendors are private companies that have met strict security requirements to contract with DCS, but they may have different privacy and security policies. Therefore, if you have concerns about their policies, it is recommended to read the vendor's website or contact them directly for more information.
For employers who are not required to remit electronic payments or are waiting to complete the Electronic Funds Transfer (EFT) setup process, there is a mail option available. Payments can be sent to the following address: Washington State Support Registry, PO Box 45868, Olympia, WA 98504-5868. It is important to include each employee's name and case number or Social Security number to ensure proper application of payments.
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Medicaid applications
Medicaid is a government health insurance program available to people with very limited income and resources. Medicaid does not pay money to the individual. Instead, it sends payments directly to the health care providers. Medicaid can pay for medical services in your own home or if you live in a residential care facility that accepts Medicaid residents.
If you are 18 or older, you can apply for Medicaid through your local Home and Community Services (HCS) office or online. There are three main parts to the application process:
- Filling out and turning in an application form: You can call or visit your local HCS office to obtain a Washington Apple Health Application for Long-Term Care/Aged, Blind, Disabled Coverage (18-005). This form can also be downloaded from the Health Care Authority website. All Washington residents can apply for Health Care Coverage, including institutional Medicaid through the wahealthplanfinder.org. For long-term care services, you may apply online through the health plan finder.
- Financial review: This step determines your financial eligibility for the program.
- Personal care needs assessment: This step assesses your functional eligibility for the program.
If you speak another language besides English or have any other difficulties understanding the application process, you can inform the HCS staff, and they will provide assistance. Braille materials, translated written materials, large print materials, use of assisted listening devices, TTYs, or a qualified/certified interpreter or reader may be provided. HCS employees can explain the current Medicaid eligibility rules but cannot offer personal, financial, or legal advice. If you require such advice, you may want to consult an attorney who understands Medicaid rules. Your local I & A can help you find legal assistance.
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Dental insurance
The Department of Social and Health Services (DSHS) offers a range of dental insurance options for children and adults. For children, DSHS provides comprehensive dental care through the Center for Pediatric Dentistry, which serves children of all ages, including those with special needs. This centre accepts various dental insurance plans, including Medicaid, which is available for children in relative care. To access this insurance, parents and caregivers can contact the centre directly or refer to local resources for dental services in their county.
For adults, DSHS provides information on Washington State's Medicaid program, which is a government health insurance option for individuals with limited income and resources. Medicaid covers medical services, including dental health insurance, and sends payments directly to healthcare providers. Adults can apply for Medicaid and learn about the rules and laws governing the program through DSHS.
Additionally, DSHS offers support for individuals with questions about health insurance and access. The Statewide Health Insurance Benefits Advisors (SHIBA) HelpLine provides free assistance to people of all ages, addressing queries related to health insurance, healthcare access, and prescription access.
While specific payment methods for insurance were not found on the DSHS website, the website does mention the Washington State Support Registry as a payment option for child support. This payment method involves sending payments to a specified address or utilising the Electronic Funds Transfer (EFT) option. For further details on payments, individuals can refer to the DSHS website or contact the provided phone numbers for more personalised assistance.
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Medical coverage
The Department of Social and Health Services (DSHS) offers medical coverage for children and adults.
Children who receive a TANF grant are eligible for free medical coverage. Children who do not receive a TANF grant may also qualify for free or low-cost medical coverage through the Washington Apple Health program. Even caregivers may be eligible for coverage. To find out if you are eligible for Washington Apple Health coverage, you may apply online at https://www.wahealthplanfinder.org, or by calling the customer service center at 1-855-923-4633. Children who are dependents of the state are automatically eligible for Washington Apple Health coverage, with no application necessary.
Children receiving medical coverage from the State of Washington are eligible for replacement eyeglasses from a provider accepting medical coupons any time they lose, outgrow, or break a previous pair. There is no limit on how many pairs are replaced and no "prior authorization" is needed. This benefit applies to children at home or in care as long as their medical coverage is provided by the State of Washington.
Children in a relative's care may be eligible for Medicaid to cover mental health services (as well as medical and dental health insurance).
Adults with very limited income and resources can apply for Medicaid, a government health insurance program. Medicaid does not pay money to the insured individual but sends payments directly to their health care providers. Medicaid can pay for medical services in your own home or if you live in a residential care facility that accepts Medicaid residents.
To apply for Medicaid, you can contact your local Home and Community Services (HCS) office, or apply online via WashingtonConnection: https://www.washingtonconnection.org/home/home.go. You can also print a paper application, which can be faxed or mailed: https://www.hca.wa.gov/assets/free-or-low-cost/18-005.pdf. There are three main parts to the application process: filling out and turning in an application, a financial review to determine financial eligibility, and a personal care needs assessment to determine functional eligibility.
If you need help filling out your application, you can call your local HCS office or the Senior Information and Assistance office. If you speak another language besides English or have other difficulties understanding the application process, the HCS staff person can provide assistance. Braille materials, translated written materials, large print materials, use of assisted listening devices, TTYs, or a qualified/certified interpreter or reader may be provided.
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Health insurance advice
Health insurance can be a complicated topic, but there are resources available to help you navigate the system and find the best plan for your needs. Here is some advice to help you understand and manage your health insurance.
Firstly, it is important to understand the different types of health insurance plans available. In the United States, there are four categories of health insurance plans: Bronze, Silver, Gold, and Platinum. These categories indicate how costs are shared between you and your plan. It is essential to consider both your monthly premium (the amount you pay to the insurance company, regardless of whether you use medical services) and potential out-of-pocket costs, such as deductibles, copayments, and coinsurance.
When choosing a health insurance plan, consider the specific benefits offered. Some plans, such as Health Maintenance Organizations (HMOs), often focus on prevention and wellness, but may limit coverage to in-network care, except in emergencies. Preferred Provider Organizations (PPOs) and Point-of-Service (POS) plans offer more flexibility, allowing you to use out-of-network providers for an additional cost. POS plans also require referrals from your primary care doctor to see a specialist.
It is also worth noting that health insurance options vary based on your state of residence and your income level. Medicaid, for example, is a government health insurance program available to individuals with very limited incomes and resources. Many states have expanded their Medicaid programs to cover all people below certain income thresholds. Additionally, the Children's Health Insurance Program (CHIP) provides coverage for children in families who earn too much to qualify for Medicaid but cannot afford private insurance.
If you have questions about health insurance, you can seek help from trained professionals such as agents and brokers, who can guide you through the enrollment process. Additionally, the Statewide Health Insurance Benefits Advisors (SHIBA) HelpLine offers free assistance to people of all ages with queries about health insurance, healthcare access, and prescription access.
Lastly, remember that health insurance requirements and options may change over time. For instance, the tax penalty for not having health insurance has been eliminated, and there are Special Enrollment Periods that allow you to sign up for health insurance outside the yearly Open Enrollment Period following certain life events or income changes. Staying informed about these changes will help you make timely adjustments to your health insurance coverage.
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Frequently asked questions
Washington State Support Registry, PO Box 45868, Olympia, WA 98504-5868.
Contact the other state and inform them if you are sending your payments to the Washington State Support Registry (WSSR). They will tell you where to send your future child support payments.
1-800-468-7422.












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