Alyssa Lane
Colonial General Insurance Agency, Inc. is a wholesale general insurance agency that has been providing quality insurance products to independent insurance agents since 1995. The company specializes in standard and non-standard business, offering a range of insurance products, including property and casualty, commercial auto, and hired/non-owned auto. With over 8,000 active independent agents and offices in Scottsdale, Arizona, and Taylorsville, Utah, Colonial General serves eight states in the Southwest. The company prides itself on its friendly customer service and competitive rates, aiming to meet the diverse insurance needs of its clients.
| Characteristics | Values |
|---|---|
| Founded | 1985 |
| Location | Scottsdale, Arizona |
| Number of Employees | 49 |
| Revenue | $17.5 million |
| Specialization | Surplus Lines Business, Specialty Excess, Standard and Non-Standard Business |
| Types of Insurance | Property & Casualty, Commercial Auto, Personal Lines, Professional Liability, Brokerage Accounts, Hired/Non-Owned Auto |
| Customer Service | Friendly and Responsive |
| Facebook Page | Active |
| LinkedIn Presence | Active |
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What You'll Learn
Colonial General's customer service
Colonial General Insurance Agency has been in the insurance business since 1995 and is a family-owned business offering insurance products and solutions to independent agents. The company primarily focuses on the southwest region of the United States, including Arizona, California, Colorado, Idaho, New Mexico, Nevada, Utah, and Wyoming.
Colonial General's office hours are from 8:00 am to 4:30 pm MST, Monday through Friday, excluding US holidays. The company is closed on weekends, and customers can expect a response within the next business day.
Colonial General takes pride in providing exceptional customer service and assisting its agents with their insurance needs. The company has access to over 25 carriers, offering several options and competitive rates to find the right insurance fit for its customers.
The company invites feedback from its customers to improve its customer service and better assist with their insurance needs. Customers can stay up to date with insurance news and events by following Colonial General's Facebook page.
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Range of insurance products
When it comes to rating Colonial General Insurance Agency, one of the key factors to consider is the range of insurance products they offer. Colonial General aims to provide top-quality insurance products and solutions to independent agents. As a family-owned business since 1995, they have built up knowledge and experience over generations.
The company takes pride in its exceptional customer service and assisting agents with all their insurance needs. With access to over 25 carriers, Colonial General can offer a variety of options and competitive rates. They cater to the insurance needs of individuals in the southwest region of the United States, including states like Arizona, California, Colorado, Idaho, New Mexico, Nevada, Utah, and Wyoming.
While the exact types of insurance policies offered by Colonial General are not publicly disclosed, they likely provide a range of standard insurance products such as home, auto, health, and life insurance. These policies are designed to protect individuals and their assets in the event of unforeseen circumstances, such as accidents, illnesses, property damage, or legal liabilities.
In addition to standard insurance products, Colonial General may also offer specialized insurance packages tailored to specific industries or professions. For example, they may have insurance programs for small businesses, contractors, or professionals such as doctors or lawyers, which take into account the unique risks and liabilities associated with these fields.
Colonial General's range of insurance products, combined with their focus on customer service and agent relationships, contributes to their overall rating as a reliable and trusted insurance provider in the regions they serve. Their experience and access to multiple carriers allow them to offer customized solutions to meet the diverse needs of their clients.
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Colonial General's specialities
Colonial General Insurance Agency, founded in 1985, is a wholesale general insurance agency that provides quality insurance products and solutions to independent insurance agents. The company has been in the insurance business since 1995 and primarily focuses on the southwest region of the United States, including Arizona, California, Colorado, Idaho, New Mexico, Nevada, Utah, and Wyoming.
Colonial General specializes in standard and non-standard business operations. They offer a range of insurance services, including property and casualty business, commercial contracts, personal lines, and professional liability. The company can also provide insurance for commercial and hired/non-owned autos. With access to over 25 carriers, they aim to find the right fit for their clients' diverse insurance needs, offering competitive rates and multiple options.
One of Colonial General's key strengths is their expertise in surplus lines business and specialty excess. They have a strong presence in the admitted markets for preferred personal lines and property and casualty insurance. The company's goal is to provide friendly customer service, and they take pride in developing trusted relationships with their clients.
Colonial General has a vast network of over 8,000 active independent agents under contract, demonstrating their reach and influence in the insurance industry. With offices in Taylorsville, Utah, and Scottsdale, Arizona, they are well-positioned to serve their target market. The company's long-standing presence in the industry and commitment to staying up-to-date with market conditions and trends further solidify their position as a reliable and knowledgeable insurance provider.
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Colonial General's insurance rates
Colonial General Insurance Agency, founded in 1985, is a wholesale general insurance agency that provides quality insurance products to independent insurance agents. Colonial General specializes in both standard and non-standard business insurance. They offer a range of insurance products, including Property and Casualty business insurance, Commercial Contract, Personal Lines, Professional Liability, Commercial Auto, and Hired/Non-owned Auto.
Colonial General has over 8,000 active independent agents under contract and operates in eight states across the Southwest, with offices in Utah and Arizona. The company prides itself on its friendly customer service and ability to assist its producing agents with their diverse insurance needs.
Colonial General represents several A+ carriers, enabling them to provide competitive insurance rates to their clients. They are committed to offering top-quality insurance solutions, ensuring that their clients receive the best quotes for their specific insurance needs.
Colonial General's LinkedIn page highlights their dedication to providing excellent customer service and competitive rates. They also emphasize their ability to help businesses improve profits and achieve their new year's resolutions through appropriate insurance programs.
Overall, Colonial General Insurance Agency appears to prioritize customer satisfaction and competitive pricing. While specific rate details may vary based on individual circumstances and location, their representation of A+ carriers and commitment to quality suggest they strive to offer attractive rates to their clients.
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Customer feedback
Colonial General Insurance Agency, Inc. is a wholesale general insurance agency that has been providing quality insurance products to independent insurance agents since 1995. The company specializes in standard and non-standard business, offering a range of insurance products, including property and casualty, commercial auto, and hired/non-owned auto. They also offer personal lines programs to protect clients' automobiles, watercraft, and homes, as well as liability coverage.
When it comes to customer feedback, Colonial General Insurance Agency appears to value the input of its customers and actively seeks feedback to improve its services. They have provided multiple contact options on their website, including phone numbers, email addresses, and a chat feature, encouraging customers to reach out with any questions or concerns about their insurance needs.
While there is limited information available on the company's website regarding customer testimonials or ratings, their LinkedIn page showcases their commitment to excellent customer service. In one of their posts, the company emphasizes their dedication to providing the best quotes and excellent customer service in the new year.
Additionally, Colonial General Insurance Agency's ability to meet the diverse insurance needs of its customers is highlighted in their LinkedIn profile. They pride themselves on their friendly customer service and their expertise in various insurance areas, including surplus lines business and specialty excess. The company's goal is to provide competitive rates, comprehensive coverage, and personalized service to meet the unique needs of their clients.
Overall, while there may be other sources of customer feedback and ratings that are not publicly available or easily accessible, the company's commitment to customer satisfaction and improvement is evident through their encouragement of customer feedback and their emphasis on friendly and helpful service.
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Frequently asked questions
Colonial General Insurance Agency is a wholesale general insurance agency that provides quality insurance products to independent insurance agents. They have been in operation since 1985 and specialize in standard and non-standard business.
Colonial General offers a wide range of insurance products, including property and casualty, commercial auto, personal lines, professional liability, and brokerage accounts. They also offer specialty insurance such as private collections insurance and coverage for landscapers and contractors.
Colonial General prides itself on its friendly customer service. They aim to provide excellent service and find the best quotes for their customers' insurance needs. They have a team of over 8,000 independent agents and are always looking for feedback to improve their services.
You can contact Colonial General's underwriters or reach out to them through their Facebook page, LinkedIn page, or website to request a quote. They provide quotes for a variety of insurance needs, including personal lines, commercial lines, and specialty insurance programs.
Colonial General Insurance Agency accepts payments through Sundance Premium Finance. You can make your monthly payments by calling Sundance Premium Finance at (800) 848-8860 or through their website.
