Removing Vehicles From Root Insurance

Removing a vehicle from your Root Insurance policy is a straightforward process that can be done through the Root app or by contacting their customer support team. To do it through the app, go to Profile Information, choose the vehicle you want to remove, and tap the trash can icon to confirm the removal. You will then see your updated price. Alternatively, you can reach out to Root's customer support team via email or phone to request the removal of a vehicle from your policy. It is important to note that any changes made to your policy may impact your insurance rate.

Cancelling Root Insurance: Call 1 (866) 980-9431 or use the mobile app

Cancelling your Root Insurance policy can be done in two ways: by phone or through the mobile app.

Cancelling by Phone

To cancel your Root Insurance policy by phone, call 1 (866) 980-9431 and ask to cancel your policy. You will need to provide your contact information, current policy number, the date you want your coverage to end, and the name and number of your new insurance policy.

Cancelling Through the Mobile App

Alternatively, you can cancel your Root Insurance policy through the mobile app. Open the app, navigate to "Policy & Payments", select your policy, and tap "Cancel My Policy" to end your coverage. You can also email Root Insurance at [email protected], requesting that your policy be cancelled and providing a specific date for the cancellation.

Important Things to Keep in Mind

Before cancelling your Root Insurance policy, make sure you have new coverage in place. If your new policy start date does not directly follow your old policy end date, there will be a lapse in coverage, which could have financial consequences in the future, even if it's just for a day or two.

If you are selling your car, it is recommended that you do not drop your insurance coverage immediately. Contact your Root Insurance agent to ask about converting your current policy into a non-owner policy. This will give you temporary liability coverage until you get a new car, and you will get a better rate on new coverage when you are back on the road.

Getting a refund: Root refunds any outstanding insurance coverage you've paid for but not used

If you want to remove a vehicle from your Root Insurance policy, you can do so via the app. Here's a step-by-step guide:

• Open the Root app on your smartphone.
• Navigate to the "Profile Information" section within the app.
• Choose the vehicle you wish to remove from your policy.
• Tap the trash can icon and confirm the removal.
• Review your updated policy and pricing.

Removing a vehicle from your Root Insurance policy is a straightforward process that can be completed in just a few steps.

Now, regarding refunds for any outstanding insurance coverage you've paid for but not used, Root Insurance will compute and issue refunds on a daily pro-rata basis if a policy is cancelled. This means that you will receive a refund for the portion of your insurance coverage that you have already paid for but will no longer be using. The amount of the refund will be calculated based on the number of days remaining on your policy.

To initiate the cancellation process and request a refund, you can follow these steps:

• Open the Root app on your smartphone.
• Navigate to the relevant section for managing your policy.
• Look for an option to cancel your policy or request a refund. This may be located in the "Help & Support" or Customer Support section of the app.
• Follow the prompts to provide the necessary information and complete the cancellation process.
• If you have any questions or concerns, you can contact Root's customer support team through the app or via their website.

It's important to note that Root Insurance policies are neither severable nor divisible, so any cancellation will apply to all coverages, persons, and vehicles on the policy. Additionally, the effective date of cancellation stated in the notice will become the end of the policy period.

Keep in mind that if you're switching to a different insurance provider, you may need to provide proof of your new coverage to Root in order to finalize the cancellation process and receive your refund. This ensures that there are no lapses in your insurance coverage.

Overall, Root Insurance strives to make managing your policy and requesting refunds as straightforward as possible through their user-friendly app.

Switching insurance: Root can request the cancellation of your old insurance policy for you

Switching car insurance companies is not as complicated as you might think, and it could save you a lot of money. The Root Insurance app makes switching insurance companies simple. You can request to cancel your previous policy right in the app. Since Root bases its rates primarily on driving behaviour, good drivers can save hundreds of dollars annually.

• Decide when to switch: You can change your car insurance at any time. You are not bound to a contract, unlike with most mobile phone plans. Root customers save hundreds per year on their car insurance policies, compared to their previous rates with other providers. A good time to compare your car insurance options is after significant life events like moving, buying a new car, or getting married. If your policy is up for renewal soon, that's also a good time to check, as your current provider might increase your price. Keep in mind that some companies penalise you for ending coverage before your renewal date—Root doesn't—so check that before cancelling your current coverage.
• Compare price, coverage, and reviews: Price is important, but it's not the only thing to consider. Poor coverage and bad customer service could cost you more in the long run. Compare prices, coverage amounts, and reviews from different companies. At Root, the No. 1 factor that goes into your auto insurance rate is driving behaviour. The Root app makes it easy to get a car insurance quote, and you can control how much you'll pay by adjusting your coverage types and amounts.
• Be aware of hidden fees and misleading discounts: Only pay for the coverage you need. Traditional insurer rates are often inflated by the costs of covering bad drivers' claims. The Root app prices rates fairly by filtering out bad drivers. Keep an eye out for discounts and deals that seem too good to be true. At Root, we focus on what matters—your good driving—so the discounts are already included in your rate.
• Don't let your coverage lapse: Start your new policy before you cancel the old one to avoid a lapse in coverage. Having an overlap in coverage protects you from accidentally driving without insurance, which is illegal. If a gap in coverage is noted in your history, you could be penalised in the future. Even with an overlap of coverage, you'll normally get a prorated refund when you show proof of your new policy. Root can help cancel your old policy, and we make your proof of insurance available immediately in the app. Be sure to double-check that your previous company cancels your old policy, and get your cancellation in writing. While Root can request the cancellation for you, we can't force it. If you don't receive notification within 10 business days, call your previous company to confirm your request went through.

Adding a vehicle: You can add a car to your policy via the app, but changes may affect your rate

Adding a vehicle to your Root Insurance policy is a straightforward process. You can add a car to your policy via the app, online, or by contacting a Root agent. Here's a step-by-step guide on how to add a vehicle using the Root app:

• Open the Root app on your smartphone.
• Tap on "Auto Policy" in the menu.
• Use the "Profile" and "Coverage" options to add your new vehicle's information and make any necessary changes to your coverage.

Alternatively, you can add a car to your Root policy online:

• Go to the Root website (joinroot.com) and log in to your account.
• Look for a section labelled "Auto Policy" or "Coverage." Here, you should find an option to manage your policy, including managing your vehicles.

It's important to note that making changes to your insurance policy may affect your rate. When adding a new vehicle, it's a good idea to inquire about a multi-car discount to help offset any potential increase in your premium. Remember to have the following information ready when adding a car to your policy:

• The make, model, and year of your car.
• Your license plate number.
• Your car's Vehicle Identification Number (VIN), which is usually located on the dashboard on the driver's side.
• Your insurance policy number.

Keep in mind that you can also call Root's customer service line at 866-980-9431 or email them at [email protected] for assistance with adding a vehicle to your policy. They will guide you through the process and answer any questions you may have.

Removing a driver: You can remove drivers through the app or online

Removing a driver from your Root Insurance policy is a simple and straightforward process that can be done through the app or by contacting customer support. Here are the steps you need to follow:

Step 1: Contact Root Insurance

You can initiate the process by reaching out to Root Insurance through their customer service line or their mobile app. Their customer service representatives are available to guide you through the process and provide any relevant information you may require.

Step 2: Provide Driver Information

To remove a driver from your policy, you will need to provide their details, such as their name and driver's license information. It is important to ensure the accuracy of the information to avoid any confusion or delays in the removal process.

Step 3: Consider the Implications

Before removing a driver, consider how it may impact your premium. Removing a driver with a clean driving record might reduce the risk associated with your policy and potentially lead to a decrease in your insurance costs. On the other hand, removing an experienced and responsible driver may result in an increase in your premium due to the increased risk.

Step 4: Review and Confirm

Once you have provided the necessary information, carefully review the changes to your policy before confirming. Double-check that the driver's information has been updated correctly and that your desired coverage is maintained.

Step 5: Finalize the Process

After confirming the removal of the driver, your Root Insurance policy will be updated. Be sure to inform the driver of the changes to prevent any confusion or potential coverage gaps.

Things to Consider:

Before removing a driver, it is important to consider the potential financial implications. Removing a driver with a clean driving record will likely decrease your insurance costs, while removing an experienced and responsible driver may lead to an increase in your premium. Contacting Root Insurance directly and discussing your specific situation with their customer service representatives can help you make an informed decision.

Frequently asked questions