Haris Ashley
Nationwide Insurance customers can speak with a customer service representative by calling 877-669-6877. Representatives are available Monday to Friday from 8 a.m. to 9 p.m. ET, and on weekends from 9 a.m. to 7 p.m. ET. Customers can also contact a Nationwide agent in person by visiting a local office. To find an insurance agency near you, enter your location or the name of the agency on the Nationwide website.
| Characteristics | Values |
|---|---|
| Contacting an agent | Call 1-877-669-6877 or 1-888-891-0271 |
| Contacting an agent online | Use the chat function on the Nationwide website |
| Contacting an agent in-person | Visit a Nationwide agent at their office |
| Contacting an agent via email | Email customer service |
| Finding an agent | Search for agents near you by name or location |
| Cancelling a policy | Call 1-800-848-6331 |
| Filing a claim | Call 1-800-423-7675, option 1, or 1-888-275-7992 |
| Filing a claim online | Log in to your account |
| Filing a claim via the mobile app | Use the Nationwide mobile app |
| Finding your agent's information | Check your policy declaration page, ID card, and billing statement |
| Contacting a life insurance specialist | Call 1-866-207-9160 |
| Contacting a financial professional | Call 1-855-529-2729 |
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What You'll Learn
Contacting an agent via phone, email, or in-person
To contact a Nationwide Insurance agent, you can call, email, or visit an agent in person.
Contacting an Agent by Phone
Nationwide Insurance's customer service phone number is 1-877-669-6877. Customer service representatives are available Monday to Friday from 8 a.m. to 9 p.m. ET, and on weekends from 9 a.m. to 7 p.m. ET. You can also call 1-800-848-6331 for service and claims. For life and annuity claims, billing, and policy inquiries, call 1-800-222-1981.
Contacting an Agent by Email
Nationwide Insurance can be contacted via email, although the specific email address may depend on your inquiry. For example, to report a claim, you can email [email protected].
Contacting an Agent in Person
To contact a Nationwide Insurance agent in person, you can visit a local agent office. You can find an insurance agency near you by searching for agents by name or location on the Nationwide website.
Additionally, you can write to Nationwide at their headquarters address:
Nationwide
One Nationwide Plaza
Columbus, Ohio 43215-2220
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Cancelling a policy
To cancel a policy with Nationwide Insurance, you must contact your agent directly or call customer service at 1-877-669-6877. You will need to provide basic information about yourself, your policy number, and the date you would like your policy to end. If you have already paid your premium for the policy period in full, Nationwide will refund the unused portion. You can also cancel by mail or in person.
To cancel by mail, write a letter including your name, policy number, and the date you want your policy to end, and mail it to:
Nationwide Headquarters
One Nationwide Plaza
Columbus, OH, 43215
To cancel in person, visit your nearest Nationwide insurance office and speak with an agent. You can also call 1-800-848-6331 to cancel your policy. Please note that Nationwide is unable to process cancellations via email or online.
If you have multiple policies with Nationwide, you may be able to cancel all of them over the phone by calling the Customer Relations Department at 1-888-999-2018.
It is important to keep in mind that you don't need to cancel your policy just because you're going through some life changes. For example, if you're moving or buying a new car, you can ask Nationwide to update your mailing address or vehicle information.
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Finding an agent near you
Nationwide Insurance has a few options for finding an agent near you.
Firstly, you can visit the Nationwide website and use their search function to find an insurance agency near you by clicking on a pin, entering your location, or entering the name of the agency. This will allow you to find a wholesale general agent near you who understands excess and surplus insurance.
Secondly, you can call Nationwide's customer service department at 1-877-669-6877. Their customer service representatives are available Monday to Friday from 9 am to 8 pm ET, and on weekends from 9 am to 7 pm ET. They can assist you with getting a quote, billing information, or making changes to your policy.
Thirdly, you can email customer service or visit a local agent in person at their office. The best method for contacting Nationwide representatives depends on your specific needs. For example, to file a claim, you can do so online, over the phone, or through the Nationwide mobile app.
It is important to note that if you wish to cancel your Nationwide insurance policy, you must contact your agent directly or call customer service at 1-877-669-6877. You will need to provide basic information, such as your name, address, Social Security number, policy number, and the date you would like your policy to end.
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Getting a quote
To get a quote from Nationwide Insurance, you can either contact your insurance agent or call the company directly. Your agent's information can be found on your policy declaration page, ID card, and billing statement.
If you don't have an agent, you can call 1-877-262-0247, and they can quote policy changes for you. You can also call 1-888-891-0271 or access Nationwide's mobile app to get a quote.
For auto insurance quotes, you'll need to provide information about yourself, including your name, address, social security number, marital status, and driver's license number. You'll also need to provide information about your car, such as the make, model year, and Vehicle Identification Number (VIN). Additionally, you'll need to list everyone who will drive the car, their ages, and any driver safety courses they've completed.
Nationwide also offers life insurance quotes, which can be obtained by calling 1-866-207-9160 to speak to a life insurance specialist. You can also request a term life quote online.
For property policies, you can contact your agent to write a new homeowners policy, and for business insurance, you can log in to your business insurance account to explore options.
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Filing a claim
To file a claim with Nationwide Insurance, you must first log in to your Nationwide account. The process of filing a claim takes 10 to 15 minutes. You can file a claim online or by calling the number on your insurance card.
If you are filing a car insurance claim, you should document as much information as possible about the damage to your vehicle. Take photos of the damage to your car and any other vehicles involved, as well as photos of the surrounding area. If the damage was caused by an accident, call the police to the scene as their report will be required to file a claim. Get the contact information of any witnesses.
If you are filing a property insurance claim, a claims associate may inspect your property and estimate the repair cost. You are free to find your contractor or select one from the On Your Side Property Repair Network. If your home becomes unlivable due to the loss, Nationwide may help cover your additional living expenses.
For pet insurance, you can submit a claim online, by email, mail, or fax. You will need to include a completed claim form and paid invoices. Supporting documents from the attending veterinarian(s) must also be provided.
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Frequently asked questions
Call 1-877-669-6877 and follow the prompts to get to the correct department. Representatives are available Monday to Friday from 8 am to 9 pm ET, and Saturday to Sunday from 9 am to 7 pm ET.
Your agent's information can be found on your policy declaration page, ID card, and billing statement. If you don't have an agent, call 877-669-6877.
To cancel your policy, you must contact your Nationwide Insurance agent directly or call customer service at 1-877-669-6877. You will need to provide basic information such as your name, address, Social Security number, policy number, and the date you would like your policy to end.
To apply for a new life policy or request a quote, you can speak to a life insurance specialist at 1-866-207-9160.
You can find an insurance agency near you by clicking on a pin, entering your location, or entering the name of the agency on the Nationwide Insurance website.
