Allstate is one of the largest insurance companies in the US, offering a range of insurance products, including auto insurance. It has a large network of agents across the country and provides online quotes. Allstate offers various discounts and coverage options, including rideshare insurance, accident forgiveness, and new car replacement. However, its rates are often higher than those of its competitors, and customer reviews are mixed, with some reporting issues with claims handling and unexpected premium increases. Overall, Allstate is a good option for drivers who value personalized service from local agents but may not be the most cost-effective choice.
What You'll Learn
- Allstate's rates are higher than the national average for teens, young adults, and seniors
- Allstate has the highest overall sample premium among the companies researched
- Allstate's customer service is easy to contact
- Allstate's Ride for Hire rideshare program is not available in every state
- Allstate offers a wide range of coverage, including rideshare and gap insurance
Allstate's rates are higher than the national average for teens, young adults, and seniors
Allstate's auto insurance rates are higher than the national average for teens, young adults, and seniors. In fact, Allstate's rates are the highest among the providers reviewed.
For example, Allstate's sample premium for senior women is $2,987, and for senior men, it's $3,053. These rates are the highest in the industry for senior citizens. Similarly, for young adults, Allstate's sample premium for women is the highest, and for men, it's the second-highest.
When it comes to teen drivers, Allstate's rates are the second-highest among the providers analysed. Its average annual rate for a 17-year-old female is $3,374, while for a 17-year-old male, it's $4,351.
Allstate's overall sample premium is the highest among the companies reviewed, with an average annual rate of $3,374, which is over $1,300 higher than the national average.
While Allstate offers various discounts and coverage options, its rates are significantly higher than the national average for these specific demographics, which is an important consideration when choosing an insurance provider.
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Allstate has the highest overall sample premium among the companies researched
Allstate is one of the largest insurance companies in the U.S., serving more than 16 million households across the country. It offers a wide range of insurance products, including auto, home, renters, life, and health insurance.
When it comes to auto insurance, Allstate has the highest overall sample premium among the companies researched. Its rates tend to be higher than the national average and its competitors. For example, the average cost of full-coverage insurance from Allstate is about $3,340 per year, which is significantly higher than the national average of $2,681.
One reason for Allstate's high rates could be the variety of coverage options and discounts it offers. Allstate provides all the standard types of insurance, such as liability, collision, and comprehensive coverage. Additionally, they offer add-ons like rideshare insurance, roadside assistance, and classic car coverage.
In terms of discounts, Allstate offers a wide range of options, including multi-policy discounts, safe driving discounts, and discounts for paying premiums in full. Their Drivewise® and Milewise® programs also provide opportunities for significant savings based on safe driving habits and low mileage, respectively.
While Allstate's rates are on the higher side, they do offer good customer service and an extensive agent network. Customers report that Allstate provides dependable service, and the company has received positive reviews for the ease of contacting customer service and opening a new policy. However, their ratings for claims handling are average, and some customers have expressed dissatisfaction with the claims process.
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Allstate's customer service is easy to contact
Allstate's customer service has received mixed reviews. While some customers have praised the company for their helpfulness and ease of contact, others have expressed dissatisfaction with the service they received. Some common issues include difficulty reaching a live person, long wait times, and issues with policy changes and cancellations. Overall, Allstate's customer service is rated at 1.6 out of 5 based on consumer reviews.
Despite the mixed reviews, Allstate's customer service has been recognised for its accessibility. In a survey conducted by U.S. News, more than 50% of Allstate policyholders who responded were completely satisfied with the ease of contacting customer service. This suggests that while there may be room for improvement in certain areas, Allstate's customer service is relatively easy to contact compared to other companies.
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Allstate's Ride for Hire rideshare program is not available in every state
Allstate is one of the largest auto insurance companies in the US, offering a wide range of coverage options and discounts. One of their products is the Ride for Hire rideshare program, which is an add-on to personal auto insurance policies that can help rideshare drivers get coverage with a highly-rated company. This program provides deductible gap coverage for up to $2,500 in damages, but it is not available in every state.
The Ride for Hire program is designed for people who drive for ridesharing services such as Uber or Lyft. Typically, rideshare companies only provide full coverage when drivers are carrying passengers, with limited coverage in between rides. However, with Ride for Hire, drivers are covered from the moment they turn on their app to accept rides until they turn it off. This ensures continuous coverage, filling the gaps left by a personal auto insurance policy or the rideshare company's insurance policy.
While Allstate's Ride for Hire program offers valuable coverage for rideshare drivers, it is important to note that it is not available in every state. The availability of this program may vary depending on the state regulations and Allstate's business operations in each state. Therefore, it is essential for interested individuals to check with Allstate or a local agent to confirm if the Ride for Hire program is offered in their specific state.
The unavailability of the Ride for Hire program in certain states may be a significant consideration for rideshare drivers when choosing an auto insurance provider. Those who drive for ridesharing services in states where the program is not offered will need to explore alternative options to ensure they have adequate coverage. This may include purchasing commercial auto insurance or seeking out other insurance companies that provide similar rideshare endorsements.
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Allstate offers a wide range of coverage, including rideshare and gap insurance
Allstate is one of the largest auto insurance companies in the nation. It offers a wide range of coverage options and discounts to its customers. The company also provides several other financial products, including life, home, and renters insurance.
Allstate's Ride for Hire insurance policy is a good option for rideshare drivers. It covers all the extra expenses that a Transportation Network Company (TNC) insurance policy may not cover. For instance, if you switch on your rideshare app but don't have a customer yet, and an accident occurs, the TNC insurance will only cover third-party liability. However, with Allstate's Ride for Hire insurance, you can fill all the expense gaps that your TNC insurance doesn't cover, such as collision coverage. This policy is available in all states and Washington D.C., except for New York.
In addition to rideshare insurance, Allstate also offers gap insurance. This type of coverage is useful when the amount you owe on your car loan is greater than the value of your vehicle after it's been declared a total loss.
Allstate provides other optional features that you can add to your auto insurance policy, depending on your state. These include accident forgiveness, a safe driving bonus, deductible rewards, new car replacement, and roadside assistance.
The company also has programs that track your driving behaviour and offer potential discounts, such as Milewise and Drivewise.
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Frequently asked questions
Allstate has received mixed reviews for its customer service. While some customers praise its agents for their helpfulness, others criticise the company for its lack of communication and responsiveness. Allstate's customer service has also been described as "incompetent" and "rude".
Allstate's insurance rates tend to be higher than the national average and its competitors. However, Allstate offers a wide range of discounts and has several usage-based programs that can help reduce costs.
Allstate offers various types of insurance, including auto, home, renters, life, pet, health, and business insurance. They also provide specialised packages for teen drivers, students, and rideshare operators.