Orlando Harmon
Asurion offers a 2-year mobile phone accident protection plan for $125 to $149.99, which covers accidental damage, defects, and loss and theft. Customers have mixed reviews, with some praising the fast service and easy claims process, while others report issues with the quality of workmanship. The company also offers tech support and setup services for phones, as well as protection plans for other devices and appliances. With over 30 million people relying on Asurion each year, it is a popular choice for device protection. So, is Asurion cell phone insurance worth it? Let's find out.
| Characteristics | Values |
|---|---|
| Cost | $125 - $149.99 for a 2-year plan |
| Ease of application | Easy to apply for benefits |
| Claims process | Easy to file a claim |
| Response time | Quick response times |
| Reimbursement | Quick reimbursement |
| Coverage | Covers accidental damage, defects, loss, and theft |
| Customer service | Mixed reviews, some say professional, others report poor workmanship |
| Tech support | Live tech help, most times 24/7 |
| Same-day service | Available |
| Plan benefits | May vary by program or carrier |
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What You'll Learn
- Asurion's insurance covers accidental damage, defects, and loss/theft
- Customers have mixed reviews about the phone protection plan
- Asurion offers a 2-year mobile phone accident protection plan for $125-$149.99
- Verizon Mobile Protect offers the best coverage and support for your device
- Asurion provides tech support and in-person help at 700+ stores
Asurion's insurance covers accidental damage, defects, and loss/theft
Accidents happen, and Asurion's insurance has got you covered. Whether your phone slips out of your hand and shatters on the pavement or takes a tumble in the pool, Asurion will repair or replace it. Their protection plan covers a range of accidents, from cracked screens to total destruction, and their fast service will have your phone replaced or repaired in no time.
Asurion's insurance also covers defects, so if your phone starts glitching or acting up, you can get it fixed or replaced. Their uBreakiFix by Asurion experts can help with repairs, setups, and accessories for any device with a power button, ensuring your phone stays in great shape.
Additionally, Asurion offers loss and theft coverage, so if your phone goes missing or is stolen, you won't be left empty-handed. Their insurance provides reimbursement or replacement for lost or stolen devices, giving you one less thing to worry about in those stressful situations.
With Asurion's insurance, you get more than just coverage; you get expert support and fast service. Their Tech Coach experts are available for calls or chats anytime, providing tips on device setup, digital security, and more. Asurion's protection plan offers a comprehensive solution for all your phone-related needs, ensuring your device stays protected, functional, and in your hands.
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Customers have mixed reviews about the phone protection plan
Asurion's mobile phone insurance plan has received mixed reviews from customers. While some customers have praised the plan for its ease of use and quick reimbursement, others have criticised it for not providing adequate coverage for their devices.
Some customers have found the warranty plan to be worth the money, especially for the peace of mind it offers. They appreciate the fast service, with quick reimbursement and response times. One customer shared their positive experience, stating that their claim was approved within minutes, and they received a payout before they even got home. Another customer highlighted the convenience of filing a claim, describing it as "quick and easy".
On the other hand, some customers have expressed dissatisfaction with the phone protection plan's quality. There are reports of poor workmanship and issues with devices not being adequately covered. One customer mentioned that their phone's screen was broken, and despite reaching out to Asurion, they were not satisfied with the resolution.
Customers have also provided contrasting opinions regarding the functionality of the plan. While some find it professional and appreciate the expert setup, others have reported that it doesn't work at all. The mixed reviews highlight the varying experiences customers have had with Asurion's mobile phone insurance plan.
Overall, Asurion's mobile phone insurance plan has received a polarising response from customers. While some appreciate the convenience, quick response, and peace of mind, others have encountered issues with workmanship and coverage. It is essential to consider individual needs and preferences when deciding on a phone protection plan.
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Asurion offers a 2-year mobile phone accident protection plan for $125-$149.99
Asurion offers a 2-year mobile phone accident protection plan for devices worth $1000 to $1249.99 for $125-$149.99. The plan covers accidental damage, defects, and loss and theft. Asurion has been providing insurance for phones and other devices for over 20 years and has received 300,000+ 5-star reviews on Google.
The claims process is easy and can be done online or over the phone. Most claims are approved within minutes. If Asurion cannot repair the phone, they will send an Amazon.com gift card for the purchase price of the product or replace it. A service fee of $49 to repair or $129 to replace your phone will apply.
However, some customers have complained about the plan, calling it a "scam" and "hardest insurance there is when it comes to filing a claim." One customer shared that they had to pay a deductible of $140 despite already paying $240 for the insurance plan. Another customer had to go through the process of claiming three times and was eventually told they would have to ship their phone in for repair, which was inconvenient for them.
Asurion's 2-year mobile phone accident protection plan may be worth considering for those who want peace of mind and protection against accidental damage, defects, and loss and theft. However, it is important to carefully review the terms and conditions of the plan and be aware of potential challenges in the claims process, as noted by some customers.
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Verizon Mobile Protect offers the best coverage and support for your device
Verizon Mobile Protect has a monthly charge, and you pay a deductible for each claim you file. The deductible varies by device and whether it is for loss/theft or damage. For example, there is a $99 damage deductible unless the loss/theft deductible is less than $99, in which case the deductible is the same as the loss/theft amount.
Verizon Mobile Protect Multi-Device coverage automatically adjusts based on the number of lines on your account. For 2 lines (2 registrations), the cost is $38/month per account; for 3 lines (3 registrations), the cost is $57/month per account; and for 4-20 lines (3 registrations), the cost is $68/month per account. With Verizon Mobile Protect Multi-Device, claims are unlimited per registered line, and there is a maximum device value of $3,000 per occurrence.
Verizon Mobile Protect is a great option for those looking for comprehensive device protection and support. It offers coverage for a wide range of issues, including loss, theft, damage, and post-warranty malfunctions, and provides access to 24/7 premium tech support. In addition, the plan includes features such as in-person device refresh and anti-virus and identity theft protection, further enhancing the support and coverage offered.
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Asurion provides tech support and in-person help at 700+ stores
Asurion provides comprehensive tech support and in-person assistance at over 700 stores, making it a convenient and accessible option for customers seeking help with their devices. With a presence across numerous locations, Asurion ensures that expert help is readily available when needed.
The company's tech support encompasses a wide range of services, including device setup, troubleshooting, and performance enhancement. Asurion's experts are equipped to handle various devices, from smartphones to smart home devices, ensuring that your entire tech ecosystem can be supported. This support extends beyond just setup and configuration; they also provide valuable guidance on digital security, ensuring your devices and information remain secure.
In-person assistance at Asurion's 700+ stores offers a tangible and personal approach to addressing tech issues. These stores, known as uBreakiFix by Asurion, serve as physical touchpoints where customers can bring their devices for repairs, setups, and other services. This hands-on approach ensures that customers receive dedicated attention for their devices, providing reassurance and fostering trust.
The combination of tech support and in-person help demonstrates Asurion's commitment to delivering a comprehensive service experience. By offering multiple avenues for assistance, Asurion ensures that customers can choose the most convenient and suitable option for their needs. Whether it's a quick phone call, a chat with an expert, or a visit to one of their many stores, Asurion provides flexibility and accessibility in resolving tech-related concerns.
Asurion's extensive network of stores and tech support options underscores their dedication to customer satisfaction. With over 30 million people relying on their services each year, Asurion has established itself as a trusted partner in the tech space, striving to keep your devices running smoothly and efficiently. Their presence at more than 700 locations underscores their ability to provide widespread support and peace of mind to customers across various regions.
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Frequently asked questions
Asurion cell phone insurance covers accidental damage, defects, and loss and theft.
The Asurion 2-year mobile phone accident protection plan costs between $125 and $149.99.
You can file a claim online or by phone. Most claims are approved within minutes. You will receive an e-gift card for the purchase price of your covered product, or Asurion will replace or repair it.
Customers have mixed experiences with the Asurion cell phone insurance plan. Some say it is worth the money for the peace of mind it offers, while others report issues with the functionality of the plan.
