
Citizens Bank Insurance Services offers insurance services to its customers and non-customers alike. Citizens Bank Insurance Services was established in 1989 and offers coverage from 20 top-rated carriers. Citizens Bank also has a division called Citizens Wealth Management, which offers insurance and investment advisory services through Citizens Securities, Inc. (CSI), a registered broker-dealer and SEC-registered investment adviser. Additionally, Citizens, Inc., an insurance holding company listed on the New York Stock Exchange, provides life insurance solutions and operates in niche markets. It is important to note that Citizens State Bank also mentions insurance on its website, but the specific offerings are unclear.
| Characteristics | Values |
|---|---|
| Name | Citizens Bank Insurance Services |
| Type | Insurance holding company |
| Year Established | 1989 |
| Parent Company | Citizens Bank, N.A. |
| Services | Life insurance, property insurance, motorcycle insurance |
| Carriers | 20 top-rated carriers |
| Website | citizensbankinsurance.com |
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What You'll Learn

Citizens Bank offers insurance services
In addition to property and casualty insurance, Citizens Bank also offers life insurance solutions through Citizens Wealth Management, a division of Citizens Bank. Citizens Wealth Management is a registered broker-dealer and investment adviser, providing securities, insurance, brokerage services, and investment advisory services.
Citizens, Inc., a life insurance company delivering solutions since 1969, is a separate entity from Citizens Bank. Citizens, Inc. is listed on the New York Stock Exchange (NYSE: CIA) and offers traditional insurance products in niche markets. Their products include living-benefit life insurance, credit life, and health insurance in the U.S., as well as international offerings in Latin America and Taiwan.
It is important to distinguish between Citizens Bank, which offers a range of banking and insurance services, and Citizens, Inc., a dedicated life insurance provider with a focus on niche markets and international operations. Both organizations aim to provide financial security and peace of mind to their customers.
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Citizens Wealth Management is a division of Citizens Bank
In addition to CSI, Citizens Wealth Management also offers investment advisory services through Clarfeld Financial Advisors, LLC (“CFA”), another SEC-registered investment advisor. Insurance products may also be provided by Estate Preservation Services, LLC (“EPS”) or an unaffiliated party. Both CSI and CFA are affiliates of Citizens, as is EPS when it offers insurance products. Citizens Wealth Management also offers banking products and trust services.
Citizens Wealth Management provides customers with access to advisors and specialists who can help them navigate the complexities of managing, protecting, and passing on their wealth. These advisors can assist with investment strategies, estate planning, education financing, and retirement planning. They can also provide online tools and calculators to help customers make informed financial decisions.
Citizens Wealth Management's services are particularly valuable to clients with investable assets exceeding $1.5 million or those with an annual income above $500,000. These clients can benefit from dedicated wealth management teams, comprehensive investment strategies, and flexible borrowing services. Citizens Wealth Management also offers discounts on mortgages and lending products provided by Citizens.
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Citizens Inc provides life insurance
Citizens Inc. has been delivering life insurance solutions since 1969. It is a publicly traded company that has been listed on the New York Stock Exchange (NYSE: CIA) since 2002. Citizens Inc. offers life insurance through its insurance subsidiaries: CICA Life Insurance Company of America (“CICA”), CICA Life (“CICA Life”), which constitute the Life Insurance segment, and Security Plan Life Insurance Company (“SPLIC”), and Magnolia Guaranty Life Insurance Company, which constitute the Home Service Insurance segment. CICA Life and CICA Life of America offer ordinary whole life policies, final expense insurance, credit life and disability, and accident and health-related policies throughout the U.S. Magnolia Guaranty Life provides industrial life insurance policies through independent funeral homes in Mississippi.
Citizens Inc. pursues a strategy of offering traditional insurance products in niche markets where it believes it can achieve competitive advantages. It offers U.S. dollar-denominated ordinary whole life insurance and endowment policies, primarily sold to foreign residents, located mainly in Latin America and the Pacific Rim, through independent marketing consultants. In the U.S., Citizens Inc. offers an exclusive, customized service with an understanding of the Spanish, Mandarin, and Portuguese languages and Hispanic and Asian cultures. The entire customer and agent experience is provided in a choice of Spanish, Mandarin, Portuguese, and English languages.
Citizens Inc. has been making advancements towards its strategic goals by focusing on delivering the right products to the right customers in the most efficient way possible. In 2022, the company introduced eight new customer-focused products and product enhancements, implemented sales promotions and campaigns that promoted growth, and implemented process improvements and new technologies to get products to customers faster. As a result, Citizens Inc. achieved a total life insurance issued and the number of policies issued growth of 64% and 18%, respectively.
Citizens Inc. has also announced partnerships with Alliance Group, Amerus, and Titan Life to further its goal of becoming the industry leader and first-choice provider of simple, tailor-made products developed in the native languages of its clients.
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Citizens Bank Insurance Services has been serving customers since 1989
Citizens Bank Insurance Services is an independent insurance agency that has been serving customers since 1989. The company offers insurance services to both customers of Citizens Bank and those who are not. Citizens Bank Insurance Services provides a range of insurance products, including home, vehicle, and property insurance, as well as business insurance to protect assets and the bottom line of business owners and managers.
The company's insurance products are offered through affiliates of Citizens Bank, including Citizens Securities, Inc. (CSI), a registered broker-dealer and investment adviser, and Estate Preservation Services, LLC (EPS). Citizens Bank Wealth Management, a division of Citizens Bank, also offers securities, insurance, brokerage services, and investment advisory services.
Citizens Bank Insurance Services is committed to providing options and personalized service to its clients. Their team consists of experienced professionals like Laurel, who joined in 2020 and has a 20-year career in the industry, and Hope, who joined in 2013 and is an expert in personal lines and life insurance. Together, they work to bring the best insurance options to their clients while saving them money.
The company encourages regular insurance check-ups to ensure that customers are neither underinsured nor overinsured. They emphasize the importance of finding the right insurance plan that provides peace of mind and fits within the customer's budget. Citizens Bank Insurance Services invites potential customers to contact them for a no-obligation quote or a free insurance check-up.
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Citizens Bank offers digital banking services
Citizens Bank offers a range of digital banking services to its customers. With over 1,200 branches and 3,300 ATMs, Citizens Bank provides convenient access to financial services for its customers. The bank also offers digital ways to bank from anywhere, allowing customers to access their accounts and manage their finances on the go.
The Citizens Bank mobile app provides secure access to accounts, enabling customers to check balances, deposit checks, and customize security alerts. Customers can also use the app to find branch and ATM locations. In addition to its mobile app, Citizens Bank offers online banking services through its website. Here, customers can access useful forms and documents, as well as learn about the different account options available to them. The website also provides contact information for customers who need assistance, including phone numbers, online chat, and branch locations.
Citizens Bank offers a range of financial products and services to meet the diverse needs of its customers. These include personal and business banking, student loans, home equity products, and credit cards. The bank also provides wealth management services through Citizens Wealth Management, a division of Citizens Bank. This includes securities, insurance, brokerage services, and investment advisory services offered by affiliates of Citizens Bank.
The bank also prioritizes community engagement and strives to provide a positive banking experience for its customers. With a focus on putting community first, Citizens Bank works to engage with its customers and invest in their communities. Overall, Citizens Bank's digital banking services offer customers convenient and secure access to their financial tools and resources, enabling them to manage their finances from anywhere, at any time. By combining digital convenience with trusted service and community engagement, Citizens Bank aims to deliver a comprehensive banking experience that meets the diverse needs of its customers.
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Frequently asked questions
Citizens Bank Insurance Services is an independent insurance agency that offers coverage from 20 top-rated carriers. They serve customers of Citizens Bank and those who are not.
Citizens Bank Insurance Services offers insurance for homes, vehicles, and other possessions. They also provide business insurance to protect assets and the bottom line.
Citizens, Inc. is an insurance holding company listed on the New York Stock Exchange. They offer traditional insurance products in niche markets, including life insurance, credit life, and health insurance.


































