Direct Auto Insurance: 24/7 Support

Direct Auto Insurance offers 24/7 emergency roadside assistance and claims assistance. However, their customer service department operates during specific hours: Monday to Friday, 8 am–8 pm, and Saturday, 10 am–4 pm CST. During these hours, customers can reach a representative by calling 1 (877) 463-4732 or by emailing customer service through their website.

Direct Auto does not have 24/7 customer service

To reach Direct Auto's customer service team during their operating hours, you can call them at 1 (877) 463-4732. Alternatively, you can visit their website and fill out an email form to contact them via email. Their website also provides information on how to get in touch with a local agent if you prefer more personalized assistance.

While Direct Auto's customer service hours may not cover the entire day, they do offer a significant time window for customers to address their queries or concerns. The availability from 8 am to 8 pm on weekdays accommodates various schedules, and the Saturday hours provide an additional option for those who may not be available during the standard workweek.

It is important to note that Direct Auto's parent company, National General Holdings Corporation, operates independently from Direct Auto. So, while they are related, Direct Auto maintains its own customer service operations and hours. This means that any interactions with National General would be separate from Direct Auto's customer service, and their hours may differ.

Direct Auto offers 24/7 claims assistance

Direct Auto Insurance offers 24/7 claims assistance to its customers. This means that you can get help with your claims at any time of day or night. This is especially useful if you have an emergency or need assistance outside of standard business hours.

While Direct Auto does not offer 24/7 customer service, you can still reach their customer service department from Monday to Friday, 8 a.m. to 8 p.m. CST, and on Saturdays from 10 a.m. to 4 p.m. CST. During these hours, you can discuss services such as policy changes and emergency roadside assistance, as well as claims.

If you need to make a claim or require emergency roadside assistance outside of these hours, you can rest assured that Direct Auto has you covered with their 24/7 claims assistance and emergency roadside assistance services.

To reach Direct Auto's customer service department during their operating hours, you can call them at 1 (877) 463-4732 or visit their website to fill out an email form. Alternatively, you can contact a local agent in person.

Direct Auto's customer service hours

Direct Auto Insurance offers 24/7 emergency roadside assistance and claims assistance. However, their customer service department operates on a more limited schedule.

The Direct Auto customer service team is available Monday through Friday from 8 a.m. to 8 p.m. CST and on Saturdays from 10 a.m. to 4 p.m. CST. During these hours, customers can reach a representative by calling 1 (877) 463-4732 or by visiting a local agent.

If customers need assistance outside of these hours, they can still submit a request via the email form on the Direct Auto website. Additionally, Direct Auto Insurance provides an Emergency Roadside Assistance service that is available around the clock. This service can be particularly useful for customers who need immediate help with issues such as a flat tire, a dead battery, or a locked vehicle.

Direct Auto Insurance's range of contact options ensures that customers can access support and assistance as needed, whether through phone calls during business hours, online requests at any time, or immediate roadside assistance in emergency situations.

Direct Auto's phone number

Direct Auto Insurance offers 24/7 emergency roadside assistance. However, its customer service department is not 24 hours. It is available Monday to Friday, 8 am-8 pm, and Saturday, 10 am-4 pm CST.

To contact Direct Auto Insurance, you can call the customer service phone number on 1 (877) 463-4732. This number can be used to reach a representative regarding services such as claims, policy changes, and emergency roadside assistance.

If you are looking to make a claim, Direct Auto Insurance also offers 24/7 claims assistance. It is not clear whether this service uses the same phone number as the customer service department.

Alternatively, you can contact Direct Auto Insurance by going to the Direct Auto website and filling out their email form.

How to contact Direct Auto

Direct Auto Insurance does not have 24/7 customer service, but they do provide 24/7 claims assistance. The customer service department's operating hours are Monday to Friday, 8 a.m.–8 p.m. CST, and Saturday, 10 a.m.–4 p.m. CST.

To get in touch with a customer service representative, you can call 1 (877) 463-4732. Alternatively, you can contact Direct Auto by visiting their website and filling out their email form. You can also visit a local agent.

Frequently asked questions