Jeffrey Wade
Grange Insurance is an insurance company that was formed in 1935 in Columbus, Ohio, to provide auto insurance for Ohio State Grange members. The company expanded its offerings over the years and now provides customizable auto, home, and business insurance in 13 states. While Grange no longer sells life insurance products, it has received recognition for its financial strength and community contributions, including the 2024 Medical Mutual Pillar Award for community service. The company also created a foundation called Grange Insurance Gives to support its charitable initiatives and reinforce its commitment to serving the community.
| Characteristics | Values |
|---|---|
| Formation year | 1935 |
| Place of formation | Columbus, Ohio |
| Type of insurance initially offered | Auto insurance |
| Target customers | Ohio State Grange members |
| Current insurance offerings | Auto, home and business insurance |
| Availability | 13 states |
| States available | Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin |
| Philanthropic recognition | United Way award for philanthropic leadership |
| Philanthropic recognition year | June 2023 |
| Community service recognition | 2024 Medical Mutual Pillar Award |
| Community service recognition year | February 2024 |
| Philanthropic wing | Grange Insurance Gives |
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What You'll Learn
Grange Insurance's philanthropic leadership award
Grange Insurance has been recognised for its philanthropic leadership and excellence. The company was acknowledged by United Way for its partnership and commitment to giving back. This recognition highlights Grange Insurance's dedication to supporting its community and making a positive impact.
Grange Insurance's philanthropic efforts have distinguished the company as a leader in corporate social responsibility. Their partnership with United Way demonstrates a proactive approach to contributing to society and improving the lives of others. This award serves as a testament to Grange Insurance's values and its commitment to making a difference beyond its core business of providing insurance services.
The philanthropic leadership award recognises Grange Insurance's dedication to creating long-term value for society. By partnering with organisations like United Way, Grange Insurance has actively contributed to the betterment of its community. This award highlights the company's understanding that successful businesses are not just defined by financial metrics but also by their positive societal impact.
Grange Insurance's recognition for philanthropic excellence underscores the company's commitment to making a sustainable difference. Their partnership with United Way showcases a strategic approach to philanthropy, ensuring that their efforts have a meaningful and lasting impact. By working collaboratively with non-profit organisations, Grange Insurance has demonstrated its belief in shared value creation and its dedication to addressing societal challenges.
The award for philanthropic leadership is a testament to Grange Insurance's corporate values and ethical business practices. It reflects the company's understanding that successful businesses are accountable to their communities and actively contribute to their wellbeing. Grange Insurance's partnership with United Way exemplifies how businesses can strategically align their philanthropic efforts with their core values, creating a positive ripple effect that benefits both the company and the society it serves.
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Grange Insurance Gives
Grange Insurance has a strong track record of giving back to the community and supporting charitable initiatives. The company's commitment to social responsibility is evident through its foundation, Grange Insurance Gives. This foundation serves as a dedicated platform for Grange Insurance's philanthropic endeavours.
Headquartered in Columbus, Ohio, Grange Insurance has a long history dating back to 1935 when it was formed to provide auto insurance to Ohio State Grange members. Over the years, the company has expanded its offerings and presence, now operating in 13 states, including Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin.
In recognition of its outstanding philanthropic leadership, Grange Insurance was awarded the United Way award in June 2023. This prestigious accolade highlights the company's dedication to supporting charitable causes and making a meaningful difference. Additionally, the company's A rating by AM Best in August 2024, and its inclusion in the AM Best’s “Standing the Test of Time” list in October 2023, further underscore its financial strength and long-standing stability.
Grange Insurance's commitment to giving extends beyond financial contributions. The company's "ease of doing business" concept, introduced in 1999, reflects a customer-centric approach, making insurance hassle-free and accessible. This focus on customer satisfaction and ease of doing business showcases Grange Insurance's holistic approach to serving its community.
Through Grange Insurance Gives, the company has established a dedicated framework for its charitable endeavours. This foundation allows Grange Insurance to actively contribute to the communities it serves, fostering a culture of giving back and making a positive impact. The establishment of this foundation underscores the company's long-term commitment to social responsibility and community engagement.
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Grange Insurance's financial strength rating
Grange Insurance has been recognised for its financial strength by AM Best, which gave the company an A (Excellent) rating, with the highest possible rating being A++. Grange has been included on AM Best's "Standing the Test of Time" list for over 50 years of high financial strength ratings. The company had its A rating reaffirmed in August 2024.
In addition to AM Best's rating, Grange Insurance has also been reviewed by Bankrate, which gave it a score of 3.5 out of 5. This score takes into account factors like premiums, discount options, customer satisfaction scores, and financial strength ratings. The moderate score is due to the company's strong coverage options, which are offset by limited digital tools and higher-than-average complaints.
Grange Insurance is not scored by J.D. Power in their customer satisfaction studies, but Bankrate's analysis did incorporate additional financial strength ratings from S&P and Moody’s, as well as the company’s corporate sustainability efforts.
While Grange Insurance has strong financial strength ratings, it is important to consider other factors when choosing an insurance provider, such as customer satisfaction, price, and the quality of service. Grange Insurance offers specialised coverage and an array of discounts, but it is not available nationwide.
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Grange Insurance's customer satisfaction
Grange Insurance is a regional company that offers auto coverage to drivers in 12 or 13 Midwestern and Southeastern states. Grange works with independent agents in these states to provide customizable insurance coverage.
Grange Insurance has received positive reviews from its customers. Customers have praised the company's local agents for being professional, patient, and generous with their time. One reviewer noted that their agent "researched and communicated all options available" to them. Another reviewer described their experience filing an insurance claim as "super easy and a great experience".
In addition to positive reviews, Grange has also been recognized for its financial strength and community contributions. AM Best gave Grange an A (Excellent) financial strength rating and included the company on its "Standing the Test of Time" list for earning top ratings for the past 50 years. Grange also won the United Way award for outstanding philanthropic leadership and the 2024 Medical Mutual Pillar Award for community service.
However, Grange Insurance has also received some criticism. The company is not scored by J.D. Power in their customer satisfaction studies, and the NAIC's complaint index for Grange's private passenger auto insurance product is about twice as high as expected based on the company's size. This index has increased in recent years, suggesting that customer satisfaction may be an area for improvement for Grange Insurance.
Overall, Grange Insurance appears to have a mixed reputation when it comes to customer satisfaction. While some customers have had positive experiences with the company's agents and claims process, others have lodged complaints. The company's strong financial standing and community contributions may also factor into potential customers' assessments of Grange Insurance.
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Grange Insurance's auto insurance options
Grange Insurance offers auto insurance options that are customizable and tailored to fit your lifestyle. Grange partners with independent insurance agents to provide flexible coverage options for its customers.
Grange Insurance is a part of the National Grange, which offers an assortment of member benefits, including discounts on car rentals, hotel accommodations, and prescription drug coverage. The National Grange has also partnered with various companies to offer special deals and discounts on insurance rates for its members. These partnerships include companies like Office Depot, TSYS Merchant, Member Deals, UPS, Lands' End, and Bob Clouse Insurance Service.
The Grange Insurance Association (GIA) is specifically mentioned as an option for members in western states. By logging in as a Grange member, individuals can access benefit codes and start saving on their insurance options.
While the specific details of Grange's auto insurance plans are not publicly available, their partnership with independent agents and emphasis on customizable coverage suggests that they offer flexible options to meet their customers' unique needs and lifestyles. Grange Insurance encourages potential customers to connect with their team to discuss the specific auto insurance options that align with their requirements.
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Frequently asked questions
Grange Insurance is not giving back money to its customers. However, the company has demonstrated a commitment to serving the community by creating a foundation called Grange Insurance Gives to support charitable giving.
Grange Insurance offers auto, home, and business insurance policies in 13 states. The company no longer sells life insurance products.
Grange Insurance was formed in 1935 in Columbus, Ohio, to provide auto insurance for Ohio State Grange members. By 1955, the company became a multi-line insurer offering fire insurance, and in 1958, it became independent of the Ohio State Grange and began offering products to the general public. Grange Life Insurance Company was formed in 1968.
