
Homeowner's insurance is not a public record, but there are certain circumstances where it may be shared or accessed by other parties. The homeowner's insurance record is typically only accessible to the policy owner and the insurance company, who are protected by the F.A.C.T. Act in their right to access the information. However, in some states, it is possible to discover another person's insurance company through public documents, and certain details may be treated as public information. For example, the CLUE (Comprehensive Loss Underwriting Exchange) report, which contains details of insurance claims made by the homeowner, is not a public document but can be treated as such if released to a realtor during a property sale. Additionally, specialty consumer reporting agencies collect and report information about insurance claims made on homeowner policies.
| Characteristics | Values |
|---|---|
| Is homeowner's insurance a public record? | No |
| Who has access to the homeowner's insurance record? | Only the policy owner and the insurance company |
| How can an interested party access the record? | By asking the policyholder to request a copy of the policy |
| Can insurance companies disclose information to unrelated parties? | No, except when mandated by law |
| How often can a policy owner request a copy of their insurance policy? | Once every year |
| What is CLUE? | A database used by insurance agents to calculate risks when a customer is applying for a home insurance policy |
| How long does CLUE retain the information on their database? | 5-7 years |
| What information is included in the CLUE database? | Client's social security number, property address, and any additional data regarding the insurance claims made by the homeowner |
| Can the policy owner contest the information found in the CLUE database? | Yes |
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What You'll Learn

Homeowner's insurance policies are not public records
Homeowners insurance policies are not public records. Generally, only the policy owner and the insurance company are considered parties involved and are given access to the complete and updated homeowners insurance record. This is protected by law in terms of their right to access the insurance record through the F.A.C.T. Act. If interested parties wish to access the record, they can ask the policyholder to request a copy of the policy. Insurance companies do not have the right to disclose any information to unrelated parties unless mandated by law.
However, there are instances where homeowners insurance information can be obtained from public records. In some states, it is possible to discover another person's insurance company through public documents. This may be the case when there is a need to raise the possibility of a third-party claim directly to the company, such as suing to make a property owner pay for injury or damages caused by their property. Some states may also require homeowners to record their insurance companies with the local tax office, and this aspect of the record is public.
Additionally, while not a public document, a Comprehensive Loss Underwriting Exchange (CLUE) report is a record created by homeowner's insurance companies and shared with other insurance companies. It details the claims made against a policy, including potential claims discussed and rejected claims. This record is kept on file for 5-7 years and can impact the future sale or purchase of a home. It may be treated as a public document if released to a realtor during a property transaction.
Homeowners insurance claims are subject to the approval of the insurance company, and they can indicate whether the homeowner is diligent in maintaining their property. This information can be valuable for potential homebuyers to assess the actual state of the home they plan to buy. Therefore, it is essential to review and contest any inaccuracies in the CLUE report before selling a home.
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The CLUE database is not public but can be treated as such
Homeowner's insurance is not public information. However, in some states, it is possible to discover another person's insurance company through public documents. Some states may also require homeowners to record their insurance companies with the local tax office, which is public.
While homeowner's insurance is not public, there is a document called a CLUE (Comprehensive Loss Underwriting Exchange) report that is not public but can be treated as such. The CLUE report is a record created by homeowner's insurance companies that is shared with other insurance companies. It records how many and what type of claims have been made against a policy, including any potential claims that were discussed and any rejected claims. The CLUE report is kept on file for 5-7 years and includes the client's social security number, property address, and any additional data regarding insurance claims made by the homeowner.
The CLUE report is used by insurance agents to calculate the risks when a customer is applying for a home insurance policy. It is also used by real estate agents and buyers to identify potential insurance liabilities in a house so they can make informed decisions before making an offer. For example, homes with a history of large claim payouts or repeated claims could be a red flag for prospective buyers, indicating that the property is prone to damage. On the other hand, a claim payout that funded a roof replacement after a natural disaster could reassure buyers that the area is in good condition for years to come.
The CLUE report is not a public document, but it can be treated as such if it is released to a realtor while trying to sell a property. Homeowners can request a free copy of their CLUE report once every 12 months. It is important to check the CLUE report before selling a home to ensure the information included is accurate and does not include damaging information that may be able to be redacted.
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Public documents may reveal another person's insurance company
Typically, insurance policies are private documents and are not classified as public records. However, certain policy details may be accessible under specific circumstances, such as during legal proceedings, regulatory filings, or when required by law. Privacy laws protect insurance policies, maintaining confidentiality between the policyholder and the insurance company. These laws also safeguard personal and financial information.
While insurance policies are generally not public, some public documents may reveal another person's insurance company. For example, certain states may require homeowners to register their insurance providers with the local tax office, and this information is accessible to the public. In addition, accident reports may disclose limited insurance details, such as the name of the insurer and the policy number.
Another instance where insurance information may enter the public domain is during probate proceedings. If a life insurance policy is part of an estate, family members or other interested parties may gain access to certain details. Similarly, in the context of real estate transactions, homeowners may voluntarily provide potential buyers with access to their insurance records, such as the CLUE (Comprehensive Loss Underwriting Exchange) database. This database, maintained by Lexus Nexus, records past insurance claims and helps insurance agents assess risks when issuing new policies. While not a public document, the CLUE report can impact a property's sale and future insurance rates.
It is worth noting that specialty consumer reporting agencies exist, collecting and reporting information on insurance claims made under property and casualty insurance policies. These agencies may also gather data on individuals' driving records. Similar to major credit reporting agencies, individuals can request free copies of their reports from these specialty agencies annually. However, not every agency will have information on every individual.
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Insurance companies share information about claims history
Homeowner's insurance is generally not a public record. However, insurance companies do share information about claims history. This is done through a Comprehensive Loss Underwriting Exchange (CLUE) report, which is a record of all claims made on a particular property over seven years. It includes details such as the client's social security number, property address, and the type and number of claims made. This information is used by insurance companies to assess the risk when offering new policies and setting premium rates.
Specialty consumer reporting agencies, such as Experian, Equifax, and TransUnion, collect and report information on insurance claims made on property and casualty insurance policies. They may also gather data on an individual's driving record. These reports are accessible to insurance companies when deciding on coverage and premium costs. The Fair and Accurate Credit Transactions Act (FACT Act) regulates who can access insurance policy information, ensuring that only authorised parties, such as the policy owner and the insurance company, have complete access.
The CLUE report is not a public document, but it can impact the sale or purchase of a home. Homeowners can request their CLUE report to ensure accuracy and address any damaging information. Federal law mandates that policy owners can contest any misleading or incorrect information contained in the report. Potential homebuyers may request access to the CLUE report, and if released, it may be treated more like a public document.
While the CLUE report does not include inquiries or discussions about potential claims, insurance companies may keep their own records. These internal records can influence insurance rates and future policies, even if they are with different companies. It is important to note that insurance companies do not have the right to disclose information to unrelated parties unless mandated by law.
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The F.A.C.T. Act regulates access to insurance records
Homeowner's insurance is not a public record. However, in some states, it is possible to discover another person's insurance company through public documents. Certain states may also require homeowners to record their insurance companies with the local tax office, which is a public record.
The Fair and Accurate Credit Transactions Act (FACT Act) regulates access to insurance records. The FACT Act allows only the policy owner and the insurance company to access the complete and updated homeowners insurance record. Both parties are protected by the law in terms of their right to access the insurance record. The policy owner has the right to request a free copy of their insurance policy annually. If interested parties wish to access the record, they can ask the policyholder to request a copy of the policy. Insurance companies cannot disclose any information to unrelated parties unless mandated by law.
The Comprehensive Loss Underwriting Exchange (CLUE) is a record created by homeowner's insurance companies that is shared with other insurance companies. It records the types and number of claims made against a policy, including any potential claims that were discussed or rejected. The CLUE record is kept on file for 5-7 years. It is a private document, but it may be treated as a public document if released to a realtor during a property sale. The CLUE database contains details that may increase one's insurance premium, so federal law mandates that the policy owner may contest any misleading or wrong information found in the database.
Specialty consumer reporting agencies collect and report information about insurance claims made on property and casualty insurance policies, including homeowner's insurance. These agencies may also collect and report on an individual's driving record.
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Frequently asked questions
No, a homeowner's insurance policy is not a public record. However, in some states, it is possible to find out another person's insurance company through public documents.
CLUE, or Comprehensive Loss Underwriting Exchange, is a database used by insurance agents to calculate the risks when a customer is applying for a home insurance policy. It is not a public document, but it can affect the future sale of your home. It records the type and number of claims made against your policy.
Yes, each policy owner has the right to request a free copy of their insurance policy every year according to the Fair and Accurate Credit Transactions Act (FACT Act). The policy owner and the insurance company are the only parties with access to the complete and updated homeowner's insurance record.


























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