Paul Sanchez
Humana Medicare Supplement Insurance, also known as Medigap, is a health insurance giant that offers a variety of Medicare insurance products and plans that can save seniors money. Founded in 1961, Humana has grown into one of the nation's largest health insurance providers, serving nearly 8.5 million Medicare members in all 50 states. The company offers a wide range of plan types and bundled extras, including SilverSneakers fitness benefits and meal delivery. However, it has been noted that its prices are considered expensive, and it has higher-than-average complaint rates. So, is Humana Medicare Supplement Insurance a legitimate option for seniors?
| Characteristics | Values |
|---|---|
| Number of plan options | 6-8 |
| Plan types | Medigap Plan A, B, C, F, G, K, L and N; Medicare Advantage; Medicare Part D Prescription Drug Plan (PDP) |
| Plan availability | Available in all 50 states, but not all plans are available in every state or zip code |
| Plan pricing | Higher-than-average rates |
| Customer service | Poor; higher-than-average complaint rates |
| Perks | SilverSneakers fitness membership, meal delivery, vision and hearing discounts, 24/7 nurse advice line, online resources, user-friendly mobile app |
| Discounts | 5% household discount, 6% online enrollment discount, auto-enrolment discount |
| Company size | Third-largest health insurance carrier in the U.S. |
| Company financial stability | Strong |
Explore related products
What You'll Learn
Humana's Medicare Supplement Insurance plans
Humana Medicare Supplement Insurance plans, also known as Medigap plans, are available in all 50 states and Washington, D.C. The exact plans vary depending on the state, with 24 states currently offering Humana Achieve Medicare Supplement Plans. In 47 states and Washington, D.C., the plans are standardized and named after letters from A to N, with each plan providing basic benefits and additional benefits that vary.
Medigap plans have standardized Medicare benefits, but companies can offer additional perks. Humana offers a wide variety of plan types and bundled extras, including SilverSneakers fitness benefits, meal delivery, and discounts on vision, hearing, and Lifeline medical alert systems. Humana also provides Medicare Advantage programs that offer comprehensive healthcare coverage, including hospital, medical, and prescription drug benefits.
Humana offers as many as six Medicare Supplement Insurance plan types for purchase by any Medicare member:
- Medigap Plan A: The basic benefits included in every Medigap plan without any extras.
- Medigap Plan B: Basic benefits plus coverage for the Medicare Part A deductible.
- Medigap Plan G: The highest-coverage option available to new Medicare members, available as a standard plan or high-deductible option in some locations.
- Medigap Plan K: The lowest-cost Medigap plan, with 50% coverage for most benefits.
- Medigap Plan L: A low-cost option with 75% coverage for most benefits.
Humana also offers Medigap Plan C, Medigap Plan F, and the high-deductible version of Plan F in certain locations for qualifying beneficiaries who were eligible to enroll in Medicare before 2020. Plans F and G are the only two Medigap plans that cover 100% of Medicare Part B excess charges.
While Humana offers many extra perks, its prices are considered expensive, and it has higher-than-average rates for Medicare Supplement coverage. Additionally, Humana has poor customer service ratings for its Medicare Supplement plans, with higher-than-average complaint rates.
Medica Health Insurance Payment: Easy, Quick, and Secure
You may want to see also
Explore related products
Humana's customer satisfaction ratings
Humana Medicare Supplement Insurance offers a wide variety of plan types and bundled extras. However, it also has high prices and high complaint rates. According to the National Association of Insurance Commissioners (NAIC), one of the largest companies within Humana has nearly five times as many complaints about its Medicare Supplement plans compared to an average company its size. Humana gets more than triple the average number of complaints for its Medigap policies.
In terms of customer satisfaction ratings, Humana has received mixed reviews. On Yelp, Humana has an average rating of 1.8 from 57 reviews, indicating that most customers are generally dissatisfied. Many customers have complained about poor customer service, with issues such as difficulty getting prescriptions filled and long wait times for responses. On the other hand, Humana has also received positive reviews, with some customers praising the impressive add-on benefits and discounts offered by their Medicare Supplement plans. According to the American Customer Satisfaction Index (ACSI) Insurance and Health Care Study 2022-2023, Humana maintained its position of leadership among insurers, with a satisfaction score of 76 out of 100. Mobile app quality and reliability, speed and efficiency of policy approval, and website satisfaction were all rated highly by customers.
Overall, while Humana offers a wide range of benefits and perks, it has received mixed reviews when it comes to customer satisfaction. While some customers have been satisfied with their offerings, others have expressed dissatisfaction with their customer service and high costs. It is always a good idea to compare prices and reviews from several companies before making a decision about Medicare Supplement Insurance.
Motorcycle Insurance: Understanding Medical Payments Coverage
You may want to see also
Explore related products
Humana's Medicare Supplement Insurance cost
Humana Medicare Supplement Insurance, also known as Medigap, offers a wide range of plan options and additional benefits. However, it is important to note that their plans are priced higher than average. The cost of a Humana Medicare Supplement plan can vary depending on several factors, including age, location, gender, and health status.
Medigap plans are standardized with basic benefits but offer a range of additional benefits that vary across plans. Generally, plans A to G have higher premiums but lower out-of-pocket costs, while plans K to N have lower premiums but higher out-of-pocket expenses. For instance, Medigap Plan G from Humana, suitable for newcomers to Medigap, is priced at $165 per month, which is higher than many competitors. In contrast, Plan K is the lowest-cost Medigap plan, offering 50% coverage for most benefits, and Plan L is a low-cost option with 75% coverage.
Humana also offers savings and discounts on Medicare Supplement plans to reduce out-of-pocket costs. For example, a household discount lowers premiums for eligible members in selected states, and enrolling in autopay saves $2 per month. Additionally, members can access discounts on medications, vision care, and hearing aids, as well as a 24-hour nurse line for free medical advice.
The Humana Achieve Medicare Supplement Plan is currently available in 24 states, including Alabama, Florida, Kansas, Oklahoma, and West Virginia. The specific plans available depend on the state, and rates may vary accordingly. Humana's Medicare Supplement plans are not connected with or endorsed by the US government or the federal Medicare program.
While Humana provides a variety of plan options and impressive add-ons, their higher-than-average rates and poor customer service ratings may be a consideration when choosing a Medicare Supplement Insurance plan.
Understanding Medical Insurance Reimbursement: How Long Does It Take?
You may want to see also
Explore related products
Humana's Medicare Supplement Insurance availability
Humana Medicare Supplement Insurance, also known as Medigap, is available in all 50 states and Washington, D.C. However, the specific plans available to purchase differ depending on the state. In 47 states and Washington, D.C., the plans are standardized and named after letters from A to N, with each lettered plan providing basic benefits and additional benefits that vary. For instance, in some locations, Plan G is the highest-coverage option available to new Medicare members.
In Massachusetts, Minnesota, and Wisconsin, Humana Medicare Supplement Insurance plans are named differently and have distinct coverage options. These states use a different Medigap plan system compared to most of the country. Additionally, some plans, such as Plan C, Plan F, and the high-deductible version of Plan F, are only available in certain locations for qualifying beneficiaries who were eligible to enrol in Medicare before 2020.
To find out the specific plans available in your area, you can enter your ZIP code on Humana's website. Humana also provides a licensed sales agent service, available Monday through Friday from 8 a.m. to 8 p.m., to help you select the coverage that best suits your needs.
The Brown Family's Medical Insurance: Ami's Coverage Explored
You may want to see also
Explore related products
Humana's Medicare Supplement Insurance perks
Humana Medicare Supplement Insurance, also known as Medigap, offers a range of perks and benefits to its members. While plan specifics vary across different states, Humana provides several additional benefits that are rare to find from competitors.
One of the standout perks of Humana Medicare Supplement Insurance is the SilverSneakers fitness benefit. This program offers access to participating gyms, including group classes and training sessions. Humana also provides meal delivery services, ensuring that qualifying members receive precooked frozen meals after an overnight stay in a hospital or nursing facility.
In terms of healthcare services, Humana offers savings and discounts on Medicare Supplement plans, helping to reduce out-of-pocket expenses. Members can save through household discounts, autopay enrolment, and reduced costs for medications, vision care, and hearing aids. Humana also provides a 24-hour nurse line, Medication Therapy Management, and assistance with the Medicare Savings Program application process.
Humana Medicare Supplement Insurance plans also include vision care discounts, savings on fall detection devices, and drug discounts. Additionally, Humana offers Special Needs Plans (SNPs) and Medicare Advantage programs that provide comprehensive coverage for hospital, medical, and prescription drug benefits.
While Humana has higher-than-average rates and has received complaints about its customer service, its range of perks and benefits may be attractive to those seeking additional support and services with their insurance plan.
TMJ Treatment: What Does Medical Insurance Cover?
You may want to see also
Frequently asked questions
Humana Medicare Supplement Insurance, also known as Medigap, helps pay for healthcare costs that aren’t covered under Medicare Parts A and B. It offers three types of plans for seniors in need of coverage.
Humana offers a wide variety of plan types and bundled extras, including SilverSneakers fitness membership, vision and hearing discounts, and 24/7 access to health care professionals.
Humana has higher-than-average rates and poor customer service for Medicare Supplement coverage. Its plans also have higher-than-average complaint rates.
Humana offers Medicare Supplement plans in all 50 states, unlike some competitors with more limited geographical coverage. However, not all plans are available in every state.
While Humana offers impressive add-on benefits, its plans are generally more expensive than those of other companies. Therefore, you might be able to find the same coverage for a cheaper price with another company.
