
MetroHealth is a major academic affiliate of the Case Western Reserve University School of Medicine and has been serving the community for more than 100 years. It offers a range of insurance plans, including commercial coverage, and is committed to providing healthcare for everyone in the community, regardless of their ability to pay. MetroHealth supports a variety of programs to improve community health and well-being, including affordable housing, education, and transportation initiatives. Additionally, MetroPlusHealth, a MetroHealth insurance option, has been providing low-cost, quality healthcare for over 30 years, catering to the specific needs of New Yorkers.
| Characteristics | Values |
|---|---|
| Location | Metro-Cleveland area, Ohio |
| Year founded | 1837 |
| Number of hospitals | 4 |
| Number of emergency departments | 4 |
| Number of health centers | 20+ |
| Number of additional sites | 40 |
| Number of doctors | 1,000+ |
| Number of nurses | 1,700 |
| Number of other healthcare professionals | 7,800 |
| Number of patients served annually | 300,000+ |
| Proportion of patients who are uninsured or covered by Medicare or Medicaid | Two-thirds |
| Proportion of patients with commercial coverage | 25% |
| Medicaid shortfall in 2020 | $53.7 million |
| Insurance plans accepted | Aetna Better Health OhioRISE Medicaid, Molina HMO, Molina Choice Care HMO, Molina Choice Care Select HMO, Molina Medicare Complete Care HMO D-SNP |
| Out-of-network insurance plans | Varies, includes benefit plans that may have no coverage or higher out-of-pocket expenses |
| Services offered | Maternity care, skin cancer detection, arthritis treatment, headache treatment, virtual care, etc. |
| Community initiatives | Institute for H.O.P.E.™, affordable housing, transportation, community partnerships, education, economic opportunity center, grocery store, food pantry, community kitchen, hospital-based high school |
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What You'll Learn

MetroHealth's insurance plans
MetroHealth offers a range of insurance plans to meet the diverse needs of its patients and members. Their insurance plans are designed to provide quality healthcare at affordable prices, ensuring that everyone can access the care they need. Here is an overview of some of MetroHealth's insurance plans:
MetroPlus Health Insurance:
MetroPlus Health, which serves New York City, has been offering low-cost, quality healthcare insurance for over 30 years and up to 35 years in some sources. Their plans cover mental, dental, vision, and birth control, ensuring comprehensive care for their members. MetroPlus Health also offers additional benefits for those who are eligible for Medicaid or Medicare, such as extra medical perks for those turning 65 or older.
Medicaid and Medicare Support:
Out-of-Network Insurance Plans:
MetroHealth also provides information about out-of-network insurance plans. They advise individuals covered under these plans to confirm their benefits coverage and network requirements. While out-of-pocket expenses may be higher, MetroHealth still welcomes those with out-of-network plans and encourages them to contact the Pre-Service Department to discuss their specific situation.
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Out-of-network insurance plans
When an individual has an out-of-network insurance plan, they may face higher out-of-pocket expenses. This is because the insurance company has no control over the charges for services provided by out-of-network doctors or facilities. In such cases, individuals may have to pay the difference between the doctor's bill and what their insurance plan covers.
It is important for individuals to understand the benefits and limitations of their insurance plan and whether their healthcare provider is in their network. By educating themselves about their plan and staying in communication with their healthcare and insurance providers, individuals can make informed healthcare decisions and avoid unexpected costs.
In some cases, eligible out-of-network emergency services may be covered at the in-network benefit level as defined in the plan documents. Additionally, the No Surprises Act protects patients from surprise balance bills in emergencies or when they unknowingly receive care from an out-of-network provider while at an in-network facility.
To minimize out-of-pocket expenses, individuals should consider visiting in-network providers. They can also explore alternative plans during the open enrollment period if their current plan does not meet their healthcare needs.
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Medicaid and Medicare beneficiaries
MetroHealth is a public, safety-net hospital system that serves Cuyahoga County. It provides care through five hospitals, four emergency departments, and more than 20 health centres. MetroHealth has been in operation since 1837, and its mission is to lead the way to a healthier community through service, teaching, discovery, and teamwork.
In terms of insurance, MetroHealth accepts Medicaid and Medicare patients and is involved in several initiatives to improve care and reduce costs for beneficiaries of these programs. Firstly, MetroHealth participates in the Center for Medicare and Medicaid Services (CMS)' value-based model called Global and Professional Direct Contracting (GPDC). This model involves doctors, hospitals, and other healthcare providers working together to coordinate care and keep patients healthy while avoiding unnecessary costs. MetroHealth's Collaborative Care Partners (CCP) is one of only 53 Direct Contracting Entities across the United States, facilitating care coordination for approximately 10,000 Medicare beneficiaries.
Additionally, MetroHealth has earned Medicare Shared Savings for five consecutive years, demonstrating its commitment to cost control and quality care. In 2019, MetroHealth had the highest share rate of all legacy MSSP ACOs in the Greater Cleveland market and was the only MSSP ACO in this market to achieve shared savings in 2018 and 2017. MetroHealth's ACO achieved an impressive 97% quality score by CMS for the 2020 period and ranked in the top 5% of ACOs nationwide for cost control performance.
Furthermore, MetroHealth offers the Aetna Better Health OhioRISE Medicaid program, which addresses the complex behavioural health needs of children and youth. This program ensures that young beneficiaries of Medicaid have access to the necessary resources and support for their behavioural health needs.
Overall, MetroHealth is dedicated to providing equitable healthcare services to Medicaid and Medicare beneficiaries, improving care coordination, reducing costs, and ultimately contributing to better health outcomes for these individuals.
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Health Insurance, Medicare, Minimum Essential Coverage (MEC) Plan
MetroHealth is a not-for-profit health care provider that offers a range of insurance plans, including commercial insurance plans, Medicare, and Medicaid. MetroHealth's insurance plans vary depending on the state and the specific MetroHealth system being considered.
Health insurance is an essential financial product that provides individuals and families with financial protection and access to quality healthcare services. In the United States, the Affordable Care Act (ACA), also known as Obamacare, mandates that most Americans obtain health insurance that meets the standard of "minimum essential coverage" (MEC). This federal legislation works in conjunction with state governments, insurers, employers, and individuals to improve the availability, quality, and affordability of health insurance.
Minimum essential coverage is a standard that health insurance plans must meet to satisfy the Affordable Care Act's shared responsibility provision, often referred to as the individual mandate. While there is no longer a federal penalty for not having MEC, the individual mandate remains in place. MEC is determined by how an individual obtains their coverage rather than the specific plan.
Plans that qualify as MEC include employer-sponsored plans, individual major medical plans, TRICARE, Medicare, most Medicaid plans, and the Children's Health Insurance Program (CHIP). Additionally, college students who receive health insurance from their school are also considered to have MEC. Self-funded health coverage offered by universities before December 31, 2014, also falls under MEC, while later plans may apply for recognition.
It is important to note that some large employers may offer limited health coverage that does not meet the MEC standard. Therefore, individuals should carefully review their insurance plans to ensure they meet the minimum essential coverage requirements.
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MetroPlus Health insurance
MetroHealth is also an academic medical center, training more than 400 residents and fellows. It has been a major academic affiliate of the Case Western Reserve University School of Medicine for over a century. MetroHealth takes a comprehensive approach to improving poor health outcomes by addressing societal factors that influence an individual's health status. To achieve this, MetroHealth supports various programs, including affordable housing, convenient transportation, community partnerships, and education.
In addition to its clinical care, MetroHealth launched the Institute for H.O.P.E.™ (Health, Opportunity, Partnership, Empowerment) in 2019. The institute implements a coordinated and strategic approach to supporting patients with non-medical needs, such as economic opportunities and access to nutritious food. MetroHealth is committed to providing health care to everyone in the community, regardless of their ability to pay, and is recognized for its dedication to community partnership and providing all levels of care.
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Frequently asked questions
MetroHealth is a public healthcare provider that offers Medicare and Medicaid services. However, approximately 25% of MetroHealth patients have commercial coverage.
Public insurance is typically provided by the government, such as Medicare and Medicaid. Commercial insurance is provided by private companies.
MetroHealth is a top-ranked hospital system that has been dedicated to hope, health, and humanity. It operates four hospitals, four emergency departments, and more than 20 health centers throughout Cuyahoga County, Ohio.
MetroHealth provides a range of services, including maternity care, skin cancer detection, arthritis treatment, and headache relief. It is also home to a Level 1 Adult Trauma Center and the state's only adult and pediatric trauma and burn center.













