Motion Auto Insurance: Is It Worth The Hype?

Motion Auto Insurance is a legitimate insurance company that has been in business since 2017 and is licensed in Utah. The company uses telematics to determine premiums based on driving habits and location, and offers a range of coverage options, including roadside assistance and rental reimbursement. While it has been accredited by the Better Business Bureau (BBB) and received a high rating, customer reviews on the Apple Store and Google Play Store are mixed, with some complaining about issues with the app and customer service. Overall, Motion Auto Insurance may be a good option for those looking for flexible coverage and low rates, but it is important to consider the potential drawbacks and limited customer feedback before making a decision.

Motion Auto's app has received poor reviews

The Motion Autos app has received poor reviews from customers, with a rating of 2.8 out of 5 stars on the Google Play Store and 1.7 out of 5 stars on the Apple Store. Common complaints include difficulty logging into the app, poor customer service, and a lack of 24/7 support. Some customers have also reported issues with policy cancellations and claim handling.

One user complained that they were charged a $50 cancellation fee when their insurance had to be cancelled due to an accident within the first six months of having the policy. Another user reported issues with the claims department, stating that they were unable to get in touch with a representative and that their vehicle remained damaged and unusable for over a month.

The app has also been criticised for its poor functionality, including not keeping login information, duplicating payment methods, and a lack of formatting on the account tab. These issues have led to concerns about the legitimacy of the company, with one user questioning: "Christ, are they even a real insurance company?".

Despite these negative reviews, it's important to note that some customers have had positive experiences with Motion Auto Insurance, praising the company for its affordable rates and comprehensive coverage. However, the overall sentiment of the reviews highlights areas for improvement, particularly regarding the app's functionality and customer support.

Motion Auto uses telematics to determine premiums

Motion Auto is an auto insurance company that uses telematics to determine premiums. Unlike other insurance companies, Motion Auto does not determine premiums based on factors such as zip code, credit score, age, gender, or marital status. Instead, it uses highly pinpointed technology to track driving habits and location, offering the lowest rates to safe drivers.

The Motion Auto app is available for both iOS and Android devices. After downloading the app and applying for coverage, Motion Auto will track how often and how safely you drive, providing feedback to help improve your driving habits. The data collected through the app will then be used to adjust your rate. In addition to tracking driving habits, Motion Auto also considers other factors such as your driving record when determining your premium. However, your driving habits are weighted more heavily in the premium calculation.

One of the advantages of Motion Auto's telematics-based approach is that it gives you control over your insurance rates. By improving your driving behaviour, you can directly influence the cost of your insurance. The app is designed to help you drive better and save money. This dynamic pricing model also means that infrequent drivers who accumulate fewer miles may benefit from lower premiums.

While Motion Auto does not require a test drive for policy approval, it does offer the option for those who want to take it. This flexibility sets Motion Auto apart from other telematics-based insurance companies, which typically mandate a test drive. Additionally, Motion Auto provides instant coverage, allowing you to start your insurance as soon as your application is finalised.

Motion Auto offers instant coverage

Motion Auto Insurance is an auto insurance company that offers instant coverage to its customers. The company was founded in 2018 and is currently licensed in Utah. Motion Auto is unique in that it offers pay-as-you-go car insurance, which means that premiums are based on driving habits rather than traditional factors such as age, gender, and credit score. This makes it an attractive option for infrequent drivers or those with low credit scores.

The process of obtaining insurance through Motion Auto is simple and can be done entirely through the Motion Auto app, which is available for both iOS and Android devices. Once the app is downloaded, users can apply for coverage and get insured in as little as two minutes. The app also allows users to add new drivers, view insurance ID cards, request roadside assistance, and file claims.

Motion Auto's insurance policies are built around telematics, which track driving habits such as how often and how safely a person drives. This data is then used to adjust the user's rate. One of the benefits of Motion Auto is that users can choose whether or not to take a test drive to qualify for coverage, which is a requirement of many other telematics-based insurance companies.

In addition to instant coverage, Motion Auto offers a range of benefits and add-ons, including accident forgiveness, diminishing deductibles, driver assistance, and safe driver discounts. The company also provides roadside assistance and rental car reimbursement.

While Motion Auto offers the convenience of instant coverage and the potential for low rates for safe drivers, it is important to note that the company has received some negative reviews from customers. The main complaints seem to be related to the app, with customers reporting login issues and poor customer service availability. The company also does not offer 24/7 customer support, which may be a drawback for some users.

Overall, Motion Auto's instant coverage and usage-based pricing model make it a unique and potentially attractive option for drivers, especially those who are safe and infrequent drivers. However, the low app ratings and lack of 24/7 support are important considerations when choosing an insurance provider.

Motion Auto has received an A+ rating from the BBB

Motion Auto Insurance is a legitimate insurance company that is licensed in Utah. It is currently being rebranded as Novo Insurance and is not issuing new policies. The company is accredited by the Better Business Bureau (BBB) and has earned a B+ rating from the organisation. This rating indicates that Motion Auto Insurance effectively addresses customer complaints and performs well on other factors assessed by the BBB, such as transparency.

The BBB rating of B+ for Motion Auto Insurance is based on the company's handling of customer complaints and other factors like transparency. The company has received six complaints in total, two of which are customer reviews on the BBB platform. While the BBB rating is strong, customer reviews on the Apple Store and Google Play Store are less favourable, with ratings of 1.7 and 2.8 out of 5 stars, respectively.

Motion Auto Insurance is a relatively new company, founded in 2018, and uses an app-based model to track driving habits and set premiums accordingly. This model has the potential to offer affordable rates for safe and infrequent drivers. The company's insurance policies are sold by Novo Insurance and underwritten by 21st Century Premier Insurance Company, a Farmers company with an A (Excellent) financial strength rating from AM Best.

While Motion Auto Insurance has received a strong BBB rating, it is important to consider other factors when evaluating the company's services, such as customer reviews, the company's history, and the availability of discounts and coverage options.

Motion Auto offers a range of coverage options

Your coverage options include bodily injury liability, which covers the medical bills of others with maximums as high as $500,000 total per accident. Property damage liability covers damage to other cars and property. Collision coverage restores your car when you're at fault for accident damage. Comprehensive coverage includes repairs after non-collision events like storms, theft or vandalism. Uninsured/underinsured motorist coverage protects you if you are in an accident with a driver who carries no insurance or insufficient insurance. Medical payments coverage includes accident-related medical bills. Loan/lease payoff covers your loan or lease if your car value is less than your payoff amount after a total loss.

In addition to these coverage options, Motion Auto also offers accident forgiveness, anti-theft device discounts, defensive driving discounts, good student discounts, safety device discounts, special employment discounts, and usage-based discounts.

Motion Auto's coverage extends beyond the basics, including roadside assistance and rental reimbursement. The insurer does not offer the usual discounts that most insurers do, but it can lower your premiums significantly for safe driving.

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