National General and Direct Auto are not the same company, but they are related. Direct Auto Insurance is a subsidiary of National General Holdings Corporation, which has owned Direct Auto since 2016. National General, an Allstate company, offers vehicle, home, and possessions coverage, while Direct Auto specializes in insurance for high-risk drivers and is only available in a limited number of states.
Characteristics | Values |
---|---|
Relationship | Direct Auto is a subsidiary of National General Holdings Corporation. National General has owned Direct Auto since 2016. |
Headquarters | Direct Auto and National General have separate headquarters in different cities. |
Access to Insurance Information | If a customer has a policy with either company, the other may have access to their insurance information, including payment records and claims history. |
Insurance Products Offered | National General offers coverage for vehicles, homes, and possessions. Direct Auto offers non-standard car insurance for high-risk drivers, including liability, collision, comprehensive, uninsured motorist, personal injury protection, and medical payments. |
Service Area | National General offers insurance in every U.S. state and Mexico. Direct Auto is available in 14 U.S. states (including Florida, Georgia, and Texas) and Mexico. |
Customer Ratings | Direct Auto and National General have received mixed ratings from customers. Direct Auto has higher-than-average customer complaints, while National General has high rates and poor customer service, according to some sources. |
Financial Strength | Direct Auto has an "A++ (Superior)" rating from AM Best for financial strength. National General has an "A+" rating from AM Best. |
What You'll Learn
Direct Auto is a subsidiary of National General Holdings Corporation
Direct Auto Insurance is a subsidiary of National General Holdings Corporation. National General has owned Direct Auto since 2016, but Direct Auto operates largely independently from National General and has its own separate headquarters. Direct Auto is part of the Direct General Group, which is owned by National General Holdings Corp. National General Holdings Corporation is a property and casualty insurance company headquartered in New York City.
Direct Auto is a non-standard car insurance provider that caters to high-risk drivers. It offers standard coverage, including liability, collision, comprehensive, uninsured motorist, personal injury protection, and medical payments. It also provides common policy add-ons such as towing coverage, rental reimbursement, and roadside assistance. Direct Auto is only available in a limited number of states, including Alabama, Arkansas, Delaware, Florida, Georgia, Louisiana, Michigan, Mississippi, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington.
Direct Auto has a wide range of discount options and multiple payment methods for its customers. It also offers a mobile app on the App Store and Google Play, allowing policyholders to access their policy documents, make payments, file claims, and request roadside assistance. However, the app has mediocre ratings due to functionality and login issues.
Direct Auto and National General are distinct companies, but it is important to note that if you have a policy with either company, the other may have access to your insurance information, including payment records and claims history. This data sharing typically occurs to provide technical support or assist in resolving a claim.
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Direct Auto operates independently from National General
Direct Auto Insurance is a subsidiary of National General Holdings Corporation, which has owned Direct Auto since 2016. However, Direct Auto operates largely independently from National General. The two companies have separate headquarters in different cities, and they offer different products and services.
Direct Auto is a part of the Direct General Group and is known for providing non-standard car insurance to high-risk drivers. It offers standard coverages such as liability, collision, comprehensive, uninsured motorist, personal injury protection, and medical payments. It also offers policy add-ons like towing coverage, rental reimbursement, and roadside assistance. Direct Auto is only available in a limited number of states, including Alabama, Arkansas, Delaware, Florida, Georgia, Louisiana, Michigan, Mississippi, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington.
National General, on the other hand, is an Allstate company that offers coverage for vehicles, homes, and possessions. It has a network of over 55,000 independent agents across the country and has been serving policyholders since 1920. National General offers a range of insurance products, including auto, commercial auto, homeowners, condo, and renters insurance. They also provide additional services such as catastrophe response and 24/7 claim reporting. National General is available in all 50 US states and Mexico.
While Direct Auto and National General are related through their corporate ownership structure, they operate as separate entities with distinct business models, target markets, and geographic footprints. Direct Auto's focus on high-risk drivers and non-standard insurance sets it apart from National General's more traditional insurance offerings. Therefore, despite their shared ownership, Direct Auto maintains a significant degree of independence from National General in terms of its day-to-day operations and insurance offerings.
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Direct Auto and National General have separate headquarters
Direct Auto and National General are not the same company, despite their close relationship. Direct Auto Insurance is a subsidiary of National General Holdings Corporation, which has owned Direct Auto since 2016. However, one key difference between the two companies is that they have separate headquarters in different cities.
Direct Auto is part of the Direct General Group, which is owned by National General Holdings Corp. National General Holdings is a property and casualty insurance company headquartered in New York City. On the other hand, National General is owned by The Allstate Corporation, a publicly-traded American insurance company headquartered in Northbrook, Illinois. Allstate acquired National General in 2021, although National General has been serving policyholders since 1920.
While Direct Auto and National General have separate headquarters, they are related companies, and information sharing may occur. If you have a policy with either company, the other may have access to your insurance information, including payment records and claims history. This data sharing is typically done to provide technical support or assist in resolving a claim.
In summary, Direct Auto and National General are separate companies with distinct headquarters, but they are linked through their corporate ownership structure. This relationship can result in information sharing between the two entities, particularly for technical support and claims resolution.
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National General has a poor customer service reputation
National General and Direct Auto Insurance are not the same, but they are related. Direct Auto Insurance is a subsidiary of National General Holdings Corporation, which has owned Direct Auto since 2016. Despite this relationship, Direct Auto operates independently from National General, and the two companies have separate headquarters in different cities.
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Direct Auto is known for providing non-standard insurance
Direct Auto Insurance is a subsidiary of National General Holdings Corporation, which has owned Direct Auto since 2016. Despite the connection, Direct Auto operates independently from National General and is headquartered in a different city. Direct Auto is known for providing non-standard insurance to high-risk drivers.
Non-standard auto insurance is for drivers who are too risky for insurance companies to cover at standard rates. These drivers are placed in the non-standard tier and pay higher rates than those in the preferred or standard tiers. There are many reasons why a driver might be considered high-risk. For example, if you've filed multiple accident claims within the past few years, insurance companies will assume that you'll have more accidents than other drivers in the future, and you'll be placed in the non-standard tier.
Other reasons for being deemed a high-risk driver include being younger than 25, older than 75, lacking driving experience, or having poor credit. Direct Auto caters to these drivers and offers all the standard coverages, including liability, collision, comprehensive, uninsured motorist, personal injury protection, and medical payments.
In addition to high-risk drivers, Direct Auto may also be a good fit for those seeking coverage that only meets their state's minimum requirements or those who are ineligible for standard car insurance policies due to poor credit or a prior lapse in coverage. Direct Auto is only available in a limited number of states, including Alabama, Arkansas, Delaware, Florida, Georgia, Louisiana, Michigan, Mississippi, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, and Washington.
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Frequently asked questions
No, Direct Auto is not the same as National General, but the two companies are related, as Direct Auto Insurance is a subsidiary of National General Holdings Corporation.
Direct Auto is owned by National General Holdings Corp., a property and casualty insurance company headquartered in New York City.
National General is owned by The Allstate Corporation, a publicly-traded American insurance company headquartered in Northbrook, Illinois.
Direct Auto Insurance is known for providing non-standard car insurance to high-risk drivers. It offers standard coverages, including liability, collision, comprehensive, uninsured motorist, personal injury protection, and medical payments.
National General Insurance is known for offering coverage for vehicles, homes, and possessions. The company has been serving policyholders since 1920 and has a network of over 55,000 independent agents across the country.