
Pet insurance is not mandatory in Australia, and whether you choose to get it or not is entirely up to you. It can, however, help cover the cost of veterinary treatments for your pets in the event of an accident or illness. There are three broad types of pet insurance in Australia: basic policies that cover accidents only; policies that cover accidents and illnesses; and more comprehensive policies that cover accidents, illnesses, and a range of other routine care procedures. Pet insurance rarely covers the entire cost of a vet bill, but depending on the type of cover you have, it may cover between 80% and 100% of the cost, depending on the procedure and type of pet. Canstar, Australia's largest financial comparison website, allows you to compare over 130 pet insurance products from more than 20 providers to help you find the best policy for you and your pet's needs.
| Characteristics | Values |
|---|---|
| Number of pet insurance policies available for comparison | 130+ |
| Number of providers available for comparison | 20+ |
| Number of providers rated by Consumer Reports | 14 |
| Number of providers with midrange Overall Satisfaction Scores | 13 |
| Number of providers with unfavourable ratings | 1 |
| Number of financial service organisations' brands available for comparison | 820 |
| Annual limit of pet insurance policies | Up to $25,000 |
| Percentage benefit limit of pet insurance policies | 60% up to 100% |
| Pet insurance award winner for 2023 and 2024 | Petsy Pet Insurance |
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What You'll Learn
- Pet insurance is not compulsory in Australia
- It covers veterinary treatments for illnesses and accidents
- It rarely covers the entire cost of a vet bill
- It doesn't usually cover pre-existing conditions
- Canstar gives an annual award for outstanding value in pet insurance and can help you compare policies based on customer ratings

Pet insurance is not compulsory in Australia
When deciding whether to take out pet insurance, it is worth considering the peace of mind it can offer. If your pet is at high risk of accidents or illnesses, for example, due to breed or location, insurance can help cover the costs of treatment. However, pet insurance rarely covers the entire cost of a vet bill, and pre-existing conditions are typically excluded from cover. Additionally, there may be waiting periods before you can claim for certain conditions.
Some pet owners choose to forego pet insurance and instead put money into a savings account to cover any future veterinary costs. This can be a good option if you feel your pet is not susceptible to accidents or illnesses, or if you don't want to pay annual premiums. However, it is important to consider that veterinary treatment can be costly, and without insurance, the financial burden of unexpected accidents or illnesses falls entirely on the owner.
To find the best pet insurance policy for your needs, it is recommended to compare different providers and their offerings. Canstar, Australia's biggest financial comparison website, allows you to compare over 130 pet insurance products from more than 20 Australian providers. By considering factors such as price, coverage, limits, exclusions, and waiting periods, you can make an informed decision about whether pet insurance is worth it for your specific circumstances.
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It covers veterinary treatments for illnesses and accidents
Pet insurance exists to help owners cover the cost of veterinary treatments for illnesses and accidents. There are three broad types of pet insurance in Australia: basic policies that cover accidents only, policies that cover accidents and illnesses, and comprehensive policies that cover accidents, illnesses, and a range of other routine care procedures. Accident-only policies typically cover a portion of the treatment cost if your pet is injured in an accident. Accident and illness policies cover treatments for various illnesses and hereditary conditions, as well as accidents. Comprehensive policies cover all of the above, plus additional routine care.
When choosing a pet insurance policy, it's important to consider the percentage benefit limit, which is the amount you will receive back when claiming for an eligible procedure. This can range from 60% up to 100% of the cost, depending on the procedure and the type of pet. Policies also have an annual limit, which is the maximum amount of money you can claim per year, typically ranging from $25,000 annually for eligible procedures. The higher the annual limit and percentage benefit, the more expensive the policy will be.
It's worth noting that pet insurance rarely covers the entire cost of a vet bill, and pre-existing conditions are usually excluded. Additionally, there may be waiting periods before you can make a claim, typically around 30 days for illness conditions and up to six months for 'cruciate' conditions related to the cruciate ligament in the knee. Some providers may waive these waiting periods at their discretion.
When deciding on pet insurance, it's essential to carefully review the Product Disclosure Statements (PDS) and consult with insurers to ensure your pet's specific health needs are adequately covered. Breed-specific exclusions have become more common, leading to more restricted and complex coverage.
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It rarely covers the entire cost of a vet bill
Pet insurance is not compulsory in Australia, and it is up to the pet owner whether they choose to take it out. It is worth noting that pet insurance rarely covers the entire cost of a vet bill. The amount covered depends on the type of cover and policy you have. Basic policies cover accidents only, while more comprehensive policies cover accidents, illnesses, and a range of other routine care procedures. Typically, an accident-only policy will cover a portion of the cost of treatment if your pet is injured in an accident. An accident and illness policy will cover treatment for various illnesses and hereditary conditions.
When applying for pet insurance, you will usually be asked to choose a percentage benefit limit, which is the amount reimbursed when claiming for an eligible procedure. This can range from 60% up to 100% of the cost, depending on the procedure and the type of pet. The higher the percentage benefit you choose, the more expensive your pet insurance policy will likely be. Additionally, pet insurance policies tend to have an annual limit, which is the maximum amount of money you can claim for your pet each year. This can be as high as $25,000 annually for eligible procedures.
It is important to carefully review the Product Disclosure Statements (PDS) and consult with insurers to ensure your pet's specific health needs are adequately covered. Some policies may have sub-limits on the conditions you can claim, which can result in unexpected restrictions on your coverage. It is also worth noting that pet insurance typically does not cover pre-existing conditions, and older pets may only be offered accident-only cover.
Canstar, Australia's biggest financial comparison website, offers a way to compare over 130 pet insurance products from more than 20 providers. Canstar's Star Ratings help Australians choose the right product for their needs by comparing a wide range of brands, including well-known and lesser-known providers. In 2023 and 2024, Petsy Pet Insurance won the Canstar Outstanding Value Pet Insurance Award. Petsy provides top-notch coverage with best-in-class customer support, covering almost every type of accidental injury, illness, or condition unless specified in the policy's General Exclusions section.
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It doesn't usually cover pre-existing conditions
Pet insurance is not compulsory in Australia, and it is up to the owner whether they want to take it out for their pet. It can be a good option to cover the cost of veterinary treatments, especially if your pet is prone to illnesses or accidents. However, it is important to note that pet insurance typically does not cover pre-existing conditions.
A pre-existing condition is defined as any medical issue that a pet has shown signs of or been diagnosed with before the insurance policy's effective date. This includes conditions that have not been treated or diagnosed yet, as long as symptoms appeared before the plan went into effect. For example, if your dog started limping before you signed up for insurance, any future treatments related to this issue would not be covered.
Most pet insurance plans will not cover incurable pre-existing conditions, such as cancer, heart disease, arthritis, and some other common pet ailments. These conditions are seen as risky investments by insurance companies, as they will likely require ongoing veterinary care. Additionally, some pre-existing conditions can lead to other medical problems, which insurance companies do not want to cover.
However, there are some exceptions to the pre-existing condition rule. Some companies may cover congenital and hereditary conditions as long as your pet hasn't shown any signs or been diagnosed before coverage starts. Additionally, some curable pre-existing conditions may be covered if the condition is cured and free of symptoms and treatments for a certain period, usually 180 days.
If your pet has a pre-existing condition, an alternative option is to look into veterinary discount plans, such as Pet Assure. These plans offer discounts on vet care for your pets, regardless of their health history or age.
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Canstar gives an annual award for outstanding value in pet insurance and can help you compare policies based on customer ratings
Pet insurance is not compulsory in Australia, and whether you take it out is entirely up to you. It can help cover the cost of treatment for illnesses and accidents, so if you feel your pet is at risk, you may find peace of mind in taking it out. Pet insurance will rarely cover the whole cost of a vet bill, but depending on the type of cover you have, it may include cover from 80% to 100% of the cost, depending on the procedure and the type of pet you have.
Canstar gives an annual award for outstanding value in pet insurance, recognising the providers that offer Australian pet owners the best value for money. Canstar's Star Ratings are designed to help Australians narrow down and choose the product that is right for them. They compare more brands, including not only the big, well-known brands but also a range of providers that may be less familiar or unavailable through certain channels, many of which offer outstanding value. In 2024, the winner of Canstar's Outstanding Value Pet Insurance Award was Petsy Pet Insurance.
You can also compare pet insurance with Canstar to find a policy that might be best suited to your and your pet's needs. Canstar is Australia's biggest financial comparison website, allowing you to compare 130+ pet insurance products from 20+ Australian providers. Canstar's expert 5-star value ratings can help you find insurance for your pet.
It can be worth doing a quick pet insurance comparison to ensure the policy you choose is offering good value for money. Moneysmart advises that it may be difficult to obtain insurance for some older pets. The cost is also influenced by which provider you choose.
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Frequently asked questions
Pet insurance helps owners cover the cost of veterinary treatments for their pets. It is not compulsory in Australia.
Pet insurance can be worth it if you feel your pet is at risk of injury or illness. However, pet insurance rarely covers the entire cost of a vet bill and typically does not cover pre-existing conditions. Whether you take it out is entirely up to you.
You can compare pet insurance policies using Canstar's expert 5-star value ratings to find the best insurance for your pet. Canstar's Star Ratings compare more than 20 Australian providers and over 130 products.
Some pet owners choose to put the money they would spend on insurance premiums into a savings account, which they can draw upon to pay for veterinary treatments.




































